Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Lisa from Nebraska

Nice hotel but...

Posted Apr 29, 2014
The staff was very pleasant and helpful. However I would like to see this hotel put some mini fridges in the rooms. You can hear a lot of noise from the hallway and if you have a room above you, you can hear them walking. Otherwise the room was clean and I did have a pretty good sleep.
Comment from Hotel Management
Apr 29, 2014 by Manager, Hotel Management
Dear Lisa, Thank you for leaving us your feedback. I’m glad to hear you found your room clean and our staff pleasant and helpful. Please accept my apologies for any noise that disturbed your stay. On future visits we’d be more than happy to place you on the top floor to keep any above noise from bothering you. We hope to see you back at the Fairfield Inn & Suites Council Bluffs soon. Sincerely, Diana P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly in Council Bluffs

Posted Apr 20, 2014
Pros: The rooms were clean and the staff was very helpful and friendly.
The breakfast was great and always well stocked. Staff was very friendly and helpful. The room was kept very clean. We had a concern about our dead bolt in our room which was immediately taken care of. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by Serena

Very comfortable

Posted Mar 31, 2014
Clean rooms, comfy beds, average breakfast, nice pool area.
4 out of 5
Recommended
by John from SD

Posted Jan 28, 2014 on Hotels.com
hotel staff was nice and helpful and the hotel was clean. the only thing the train came through early in the morning and laid on the horn.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2014
Pros: Lobby was nice, people were friendly.
Cons: Windows had ice on them, very cold, was able to turn up heat to make up.
Clean, modern hotel.
Comment from Hotel Management
Jul 12, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your feedback. I'm glad that you found our hotel to be clean and modern. I hope that you will allow us to host you again on your next trip to Council Bluffs. Sincerely, Diana P. General Manager
4 out of 5
Recommended
by A verified traveler

Good Stay

Posted Jan 6, 2014 on Hotels.com
Was just passing through on a road trip and had a nice stay. The room was larger than I expected. The kids loved the pool of course! Definitely stay here again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Thank you!

Posted Jan 2, 2014 on Hotels.com
This hotel was amazing, one of the best I have stayed in. The staff was friendly and helpful. They made it easy for my friends and I to check in and out. Thank you so much!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Thank goodness for you!

Posted Jan 2, 2014 on Hotels.com
This hotel was amazing, one of the best I have stayed in. The staff was friendly and helpful. They made it easy for my friends and I to check in and out. Thank you so much!
5 out of 5
Recommended
for Getaway With Friends
by Brittany Cleal from Council Bluffs

Thank You so much!

Posted Jan 2, 2014 on Hotels.com
This hotel was amazing, one of the best I have stayed in. The staff was friendly and helpful. They made it easy for my friends and I to check in and out. Thank you so much!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very convenient location with lots of restaurants.

Posted Dec 17, 2013 on Hotels.com
Everything was as expected. I would stay there again for sure.