Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
2.6 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveler
Terrible hotel!!Posted Jul 10, 2014
Cons: Might as well tear it down
No wifi as stated, tub was dirty and they charged us for our room and someone else's. They are refusing to take care of the refund today and would not let me speak to a manager!!! I cannot get the refund taken care of without speaking to a manager! They have stolen 142 from us and act like it's no big deal!
by A verified traveler
Not recommendedPosted Jul 7, 2014
The hotel had not been vacuumed and the carpet felt like it when you walked with bare feet. The bathroom smelled of urine. It did have hot showers, flat screen TV, breakfast (at another hotel up the street) and free WiFi.
by A verified traveler from ohio
Virginia hotelPosted Jul 7, 2014
Room was not very clean but front desk staff was very courteous
for Everyoneby craig from decatur indiana
value and pet friendlyPosted May 26, 2014
Lady at front desk was very nice, lots of room for are dog to exercise, and the bed was very comfortable, I would recommend this place if you had pets, or just wanted to save some money. good value.
by Margaret from Marietta, OH
Not worth the price!!Posted Jul 8, 2013
We ended up at the Best Value Inn because of an event in the area which had most hotels already booked. I think they jacked the price up because of that. Wayyyy overpriced! Very old outdated motel. Rooms were as clean as could be expected for as old as the rooms looked, however there was a terrible musty odor. We sprayed deodorizer every day and that helped. Towels were so thin and small we ended up buying towels at Wal-Mart. Maid service was very spotty and not very thorough. They came to the room at 7PM one night and apologized for "being behind". We asked them to empty the trash and give us toilet paper. They didn't even have toilet paper on the maid's cart - had to come back about 30 minutes later with the paper! Lighting is very dim. Blinds covering front window were broken and fell off the rod if you tried to open or close them. Bathroom door would hardly latch. The coffee pot had old moldy coffee grounds and dried coffee in the pot. They never did clean that the whole week we were there!!! Front desk is not manned 24 hours/day so no one was there when we tried to check out at 6:30 AM. Would NOT recommend this motel to anyone.
for Everyoneby A verified traveler
Best value for your money in the area.Posted May 5, 2013
Pros: The cost of the room and the free breakfast.
Cons: Brighten the lighting in the rooms and air out rooms before guests arrive to prevent a musty smell.
Location: The motel is just off the interstate, so it is easy to get on and off. There also several restaurants close by as well as a small strip shopping mall.
My overall experience was good. The most negative comment is that the room smelled musty. There was no indication of mold or wet areas on the walls, carpet, or ceiling, but I bought a room air freshener to mask the odor. The next day, the smell was almost gone. There was no mini refrigerator, microwave, or iron/ironing board. The lighting could have been brighter. There was an adequate number of lamps/lights, but the wattage was low. The room was clean and the motel was quiet. A free breakfast was at a Best Western just a block or two from America's Best Value Inn. On the weekend, there was an all you can eat buffet that was quite good. On weekdays, you probably order from the menu. Reading on a sign in the lobby of the Best Western, their amenities matched America's Best Value Inn, but their room rate is about $30 more. There was a virtual check-in computer in the lobby of the Inn that was confusing. Fortunately, there was a staff member at the desk.
for Everyoneby A verified traveler
Good for family.Posted Apr 29, 2013
Very comfortable and accommodating. We had 3 kids and two adults. Everyone had a bed and it was very comfortable.
for Everyoneby CFP from NC
Better than it looked from the outsidePosted Mar 3, 2013
Pros: Convenient to pull up to the door.
Cons: Bathroom was average
Location: Just off the interstate.
I don't usually stay in motels. It was fine for the price. Pretty clean. New carpet. Looked better on the inside than the outside. Gave coupon to have full breakfast at hotel up the hill.
for Everyoneby Tara from Roanoke, VA, USA
Wonderful HotelPosted Oct 10, 2012
Cons: Just one lady up front desk
Hotel was wonderful. There was free breakfast. It was very good. The rooms were also very clean and comfortable.
by A verified traveler from Alexandria, VA
Stay away!Posted Sep 4, 2011
This hotel was the eighth, and last, hotel we stayed at on a trip from California to Virginia and it wins the prize for worst hotel.. ever. The rooms are uncomfortable and thoroughly outdated. I had to delay getting things out of the car because I didn't want to inhale the marijuana smoke coming from the room next door. All night, we felt as if something was biting us in bed. Bed bugs? The half roll of toilet paper provided with the room wasn't enough for a family of three. The beds and pillows were so uncomfortable that it made sleep impossible. We would have been better off sleeping in the car or trying to drive straight through the night; we left the hotel more tired than we arrived. I also made the mistake of looking in the cabinet under the sink - it was full of water-logged trash and nastiness I'll spend the rest of my life trying to forget. We didn't stick around for the free breakfast because we thought if they cooked with the same hygiene standards that they clean the rooms, we'll most likely get food poisoning. DO NOT STAY HERE!!!!