Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, cost effective

Posted Apr 6, 2015
Pros: Cleanliness
Cons: Breakfast items could be improved
Location: Lots of places nearby to order food or even drive thru. A grocery store is also nearby which is good. Optimal distance from Newport/Cincinnati
The hotel is nice, clean and comfortable. We booked a 2-double bed room, but since we had our baby, we asked the receptionist to change it to King bed, which they easily upgraded for free. The room was nicely prepared and clean. My room was facing the highway so there was a little noise, but did not interfere my sleep. One thing i didnt like was the approach from the highway which was quite intrictae and if you dont have GPS, you might face a little difficulty. Breakfast was average, waffle maker, coffee, yogurt, etc. was there.
2 out of 5
by A verified traveler

Hotel?

Posted Apr 6, 2015
Washcloth had stains on it. Biscuits for breakfast were at least two days old. Two different front desk people couldn't tell me how to retrieve a message on my fone. When my room was cleaned during my stay, only decaf coffee was left for me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Pros: The breakfast was nice and the staff was great
Cons: It needs some updates
Location: Good location
It was perfect for us as an overnight stop on our vacation. The staff was friendly and breakfast was nice. Very clean but could use some updates
2 out of 5
by A verified travelerfrom Cleveland, OH

Disappointing Stay

Posted Mar 30, 2015
I booked a non-smoking room. When I arrived all non-smoking were taken. Matttress was very worn. Very disppointing stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom springfield, oh

Nice hotel.

Posted Mar 20, 2015
Hotel was very clean. Staff was very friendly and helpful. Breakfast was great.
2 out of 5
by A verified travelerfrom ohio

you get exactly what you pay for.

Posted Mar 17, 2015
Pros: nothing
Cons: remodeled and updated
Location: close to newport, would had booked next door to value place hotel, looks a lot nicer on the the outside and very side it look better than this hotel
got locked out our room, because our key stopped working
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
Nice place convenient location needs better beds and long walk to room
2 out of 5
by A verified traveler

Baymont

Posted Mar 6, 2015
Pros: The Staff was very nice.
Cons: Clean up the rooms
Room was very dirty, dusty, cob webs hanging on wall and toothpaste splashed on bathroom mirror. This was the second room we was moved to the first was worse. Not where I would really want to stay again.
3 out of 5
by A verified traveler

Posted Mar 2, 2015
Pros: Price.
Cons: See above re outside door not functioning with room key.
Hotel okay. Only issue - given room 101, (furtherest from front desk/breakfast area) as outside door door for unloading car conveniently located there. Problem: door did not open with room key. Was told there was some issue with time delay on key - it would not work for an hour. Nope - did not work for rest of overnight stay. We solved issue the old fashioned way - we propped the outside door open with can while unloading and loading our car in the p.m./a.m. This problem appears to have existed for a while as a sign indicating that the outside door not be propped open was discarded nearby. Why was such a sign necessary if door worked properly? Also, if front desk knew it did not work, why offer me the far away room?
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Posted Feb 5, 2015
Pros: The accomidating staff.
Cons: Cleanliness. Some things needed to be updated.
Location: Good location. Close to everything.
Some of the things in the room could have been slightly cleaner but we could not have had a nicer,more accomidating staff. They were wonderful!