Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati

Nice hotel next to airport

Posted Oct 25, 2014
Beautiful hotel on airport property. Friendly staff. Extremely clean rooms. Shuttle to and from airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Oct 15, 2014
Hotel staff was warm and friendly. Had personable conversation with the team in the restaurant. They were welcoming and friendly! I would definitely stay with them again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to the airport.

Posted Oct 3, 2014
Great people! The staff is awesome. The shuttle came quickly to the airport to pick us up. Then when we arrived the courteous staff checked us in quickly and gave us a warm cookie! Wonderful place to stay. Would definitely recommend for future trips.
2 out of 5
by A verified traveler

Tired hotel

Posted Sep 24, 2014
Cons: Room, hallways, elevators need renovation
Needs renovation, but staff very friendly. Disappointing for a Hilton
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Washington DC

Airport

Posted Sep 19, 2014
Pros: Warm cookies
Cons: healthier selections in their after hours snack shop
Location: Very Close to airport
Very well run, nice fitness center, very close to airport, shuttle on demand
4 out of 5
Recommended
for Everyone
by A verified traveler from Findlay, Ohio

Overall good for the price.

Posted Sep 16, 2014
Pros: Classy, nice indoor pool, clean room.
Cons: Back door key-card entrance needs fixed so only guests can enter. Offer continental breakfast.
We had a nice overnight stay, quick check-in, friendly staff. The indoor pool was nice. What I didn't care for was the back outside door that had a key card entrance was broken, so anyone could just walk in :/ Also our room's air conditioner had to be serviced twice during our one-night stay. Another thing was a housekeeper came to our room at 9 am (while we were sleeping) knocking on the door to clean, I would recommend using the "do not disturb" sign until checkout. When we checked out I informed the nice lady about these things and she made it right by taking $30 off of our bill. Side note- breakfast is NOT included, the hotel has a restaurant that is VERY pricey. We opted for Cracker Barrel 10 mins away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo,Ohio

GRRRRRREAT HOTEL

Posted Sep 15, 2014
My boyfriend and I stayed at this hotel because we were going to a football game at Paul Brown stadium. Check in was a breeze and they even gave us warm chocolate chip cookies! The room was immaculate, the pool was nice, and the bed was heavenly! The staff was great too! I mentioned to lady at the front desk I wasn't looking forward to anymore highway driving and she printed up direction to get to the stadium with no Highway and brought them to the resturant where we were dining! As for as the resturant goes, it's pretty typical. Over priced ($10 for a quisidilla and $6 for a bowl of cereal) but I guess that's to be expected. I would definitely stay here again and recommend to anyone
5 out of 5
Recommended
for Families
by A verified traveler from Akron, OH

Great customer service

Posted Aug 11, 2014
Pros: Great staff very friendly and cheery
Cons: Slightly softer beds
Location: great rates if your looking to stay near cincinnati. its about a 20 minute drive on the weekends but trafic can be pretty bad during the week.
Really enjoyed this hotel. The staff i met where all very friendly and helpfull like the might actually like their jobs. If you happen to wonder to the front desk at 3 am cause you are trying to assemble a spinning wheel in your room and you need a screwdriver the lady at the front desk was so helpful and good humored. We only really interacted with the evening staff but they where great. I will say that the beds are definately on the hard side but they had about a thousand pillows that where lovely. if you get an accessable room they are a bit cramped but you get a lovely bathroom.
5 out of 5
Recommended
for Getaway With Friends
by Gayle from Kokomo, Indiana

Excellent overall

Posted Jul 22, 2014 on Hotels.com
We attended a concert in Cincinnati and found this to be a good choice for overnight accommodations. It was just a short drive from the venue and even though we arrived at midnight the front desk was well staffed and pleasant as we checked in. The rooms were very nice and the beds were comfy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bassett, VA

Really nice hotel

Posted Jul 22, 2014
My room was ready when I arrived.. and I had arrived hours earlier than official check-in time. I was so tired from a long drive, but staff checked me in quickly and handed me a warm, melting chocolate chip cookie. The bed was very comfortable, and the room very clean and quiet. Never heard a plane.