Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Very clean and nice hotel. The staff was nice and very helpful. Definitely worth getting a room here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Would recommend; wonder view for a decent price! I had a perfect view of downtown Cincy over looking the Ohio River.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed 4 or 5 Times

Posted Oct 12, 2014
Pros: Location, room size and furnishings, smoothly operated.
Cons: Charging for wireless? Really?
Location: Too many things to list. Last room I had was right across from football stadium, would be cool to look out at it on a game night.
In as many years, I have been to this hotel 4 or 5 times for 1- and 2-night stays. I love the view and the central location just across the river. Would rebook.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2014
Pros: Staff very courteous
Cons: Slightly outdated
Location: Downtown Cincinnati, the Banks, Newport on the Levee
Only a one night stay but staff was excellent! Hotel a little outdated but everyone friendly and very clean facility.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Fantastic Marriott property in Northern, KY!

Posted Sep 9, 2014
Pros: The customer service was out of this world!!!! The property is also modern and beautiful.
Cons: Nothing! It was perfect!
Location: Right on the river across from downtown Cincinnati.
My stay was fantastic! When I checked in I asked if it was too late to switch my res to the "breakfast package". The desk clerk said that, unfortunately, it was too late. She then added that she would just give me 2 breakfast vouchers! So nice and unexpected! The property itself is georgeous. Very modern and attractive. The entire hotel is immaculately clean. The doormen were also fantastic. They chatted with us and gave us local info while our cab was moving into position (there was a convention and it took a few minutes). Plenty of cabs, it just took a few minutes to move through the congestion at the front door. When we returned to the hotel after dinner we went to the bar and had a couple of drinks. The bartender was also fantastic and attentive even though it was busy. When we settled up he asked if we wanted some FREE bottles of water to take to our room? How often do you get free water in hotels? In the morning we went to breakfast which was good, not very good but good. I am reluctant to type that since it was given to me for FREE! It was served in a beautiful room overlooking the river and they had a wide selection of breakfast items. The best part is that our server asked if we wanted some FREE bottles of water to take on the road with us! We were totally blown away! I travel frequently for business and pleasure. I have NEVER stayed in such a nice property that also gave me so many freebies. I never asked for a single freebie, they were offered.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the river - gorgeous views!

Posted Sep 6, 2014
Bed was ultra comfortable. Great pillows and bed linens were nice. Bathroom, on the other hand, had not been updated. Tub old, stained and dirty. Tile old and outdated, but clean A few large, obvious carpet stains. Service was excellent and the room was very quiet, allowing for sleep. Lobby is very clean and the rooms are easy to access with a large open, center lobby. I found this very desirable.
3 out of 5
Recommended
for Everyone
by A verified traveler from O

Reds trip

Posted Aug 26, 2014
Pros: Nothing special
Cons: More staff to accommodate guests. Should have had room available by 4:00 check in time. Have someone to answer calls directed to front desk.
Location: Riverfront view; Local shuttle service right in front of hotel; Cincinnati Reds stadium within 2 miles; Bars restaurants nearby.
Check in time was supposed to be at 4, but room was not available until 5:18. Expecting room before that time. Also when trying to contact front desk, no answer after letting ring 25 times.
Comment from Hotel Management
Aug 30, 2014 by Scott Muck, Hotel Management
Dear ksflyer, I will pass along your comments to our Front Office Manager that the phone was not being answered in a timely manner during your stay. It is a priority that we answer within three rings and clearly that was not the case in this instance. I apologize that you were not immediately taken care of. I agree that we should have rooms available for arrival at 4:00pm. It is unfortunate that in a few instances we are unable to have every room ready at that time. It is absolutely our goal to adhere to that time frame. Please accept my sincere apology for having to wait for your room. I understand the frustration when that happens. These occurances are extremely rare, I hope that you will elect to try us again the next time you are in the area. I am certain that you will enjoy your next visit with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Night out and seeing the reds

Posted Aug 25, 2014
Had a great experience. Great view nice staff everything appeared clean! It was a bit step for just one night though and only being there to sleep. Didn't really get to check out the amenities
Comment from Hotel Management
Sep 5, 2014 by Scott Muck, Hotel Management
Thank you for staying with us at the Marriott Rivercenter! We appreciate the fact that you enjoyed your stay. I will pass along your kind comments regarding the cleanliness to our Housekeeping team! I hope that you will come and stay with us again the next time you are in Cincinnati and have more time to enjoy all our amenities. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Riverview Rooms

Posted Jul 22, 2014
Our room was very clean and comfortable. The river-view rooms are worth the extra money as they have a great view of the downtown Cincinnati skyline. I would definitely stay at this hotel again.
5 out of 5
Recommended
for Couples
by A verified traveler from Hutsonville

Nice hotel good location

Posted Jul 22, 2014
Pros: It was nice, clean and the location.
Hotel was very nice and very clean. Great location. We were going to event at Great American Ballpark and was very convenient to walk across bridge to event. Would definitely stay again and recommend.