Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC Area

Wonderful place to stay with your family

Posted Jul 20, 2015
Pros: Virginia hospitality, grounds, resort activities, pool.
Cons: Rooms are a little dated, but that adds to the charm.
Location: Hot Springs is adjacent to the property and quaint. Warm Springs is about five miles down the road with gorgeous views of several plantation homes.
I grew up with The Homestead being the model for classic Virginia resort hospitality. Any hotel that touts half of the US Presidents (including Thomas Jefferson) as previous guests makes me even more desirous to take my family there. I was not disappointed. The grounds and hotel are absolutely beautiful. Recent renovations have updated the spa and pool area to make it more family friendly. My family spent much of our time in the pool area, which included sliding boards, a lazy river and Jacuzzi. I think The Homestead has made some necessary changes to its dress code to reflect a more informal American cultural shift the last couple of decades, but it still retains the proper balance to attract families and to keep it upscale. If you wish to dress up, the main dining room is available. For business casual people, Jefferson's Restaurant was the perfect atmosphere. The meal at Jefferson's was excellent. Being a South Carolina resident, I thought the regional riff on the shrimp and grits made this dish among the best I ever had. We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, VA

Hotel Staff need work

Posted Jul 20, 2015
Pros: The hotel facilities were great, everything you need is at the hotel.
Cons: Training hotel staff and reservation procedures....
Location: We just stayed at the hotel no need to leave the grounds....
This was our second time staying here. On this trip my wife and sister in law were staying in the hotel. They wanted to stay another night and I tried to book another night through the front desk and reservations. In both cases neither one could help me. I was told to book the room through expedia, something I felt could be handeled at the hotel. I booked the extra nights stay through Expedia and called and spoke with the hotel manager. Here is where everything went GREAT! She helped me ensure my family didn't have to move rooms and explained that I was correct that the hotel staff could have taken care of the extra nights stay, without me having to go through booking through Expedia. Very much enjoy the hotel and would recommend to anyone. Vic
3 out of 5
Recommended
for Everyone
by A verified traveler from chesapeake va

Nice resort, restaurants are missing the mark

Posted Jul 20, 2015
Overall this is a nice resort, lots to do and see on the resort and nearby. The traditional rooms are a little small for the price. My biggest con with this omni is the quality of food at the resort restaurants and the selection on their menus. Last year I stayed at the omni in Asheville Nc ( Grove Park Inn) which is in no way comparable to this omni resort. Especially when it comes to food, the homestead offered very small menus with almost identical selection at 4 out 5 of their restaurants, with nothing unique to speak of. Other than the restaurants I was very pleased with my stay, enjoying drinks on the front porch, at the pools and waterslides which are fed by hot mineral springs making it very relaxing, getting lost in the endless hallways, breezeways and large porches with views throughout this beautiful resort.
3 out of 5
Recommended
for Everyone
by A verified traveler from richmond VA

Nice hotel but expensive

Posted Jul 13, 2015
Our trip was just two nights and we didn't book any activities ahead of time. I would recommend doing that, especially reservations for dinner!
1 out of 5
by A verified traveler from Giles County, VA

Unfriendly staff at front desk, snobbish.

Posted Jul 10, 2015
Pros: Absolutely nothing.
Cons: More information needed when making reservations, e.g. dress code for all dining areas.
Location: Attended The Greenbrier Golf Tournment and it was implied to us that The Homestead was competition, therefore, we were not welcome.
We were made to feel unwelcome. Questions were not answered in a friendly manner and very little information was given to us about activities, especially dining rooms or where to eat according to dress.
5 out of 5
Recommended
for Families
by A verified traveler from Maryland

Beautiful Country

Posted Jul 10, 2015
Pros: Family atmosphere, very relaxed but not too much so. Everyone was well dressed but casual.
Cons: Main Dining Room was VERY DISSAPOINTING. The food was poor and the presentation was a glaring contrast to the rest of the restaurants.
4 days 3 nights. We found this to be a very good experience and will probably go back. Staff is very friendly and accommodating. Wonderful room with a view.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Mountain retreat - Family fun

Posted Jul 10, 2015
Pros: History, location, staff, restaurants.
Cons: Room needed a little work. Safe's battery was out, table lamp had no light bulb, bath's drain was clogged.
Location: Jefferson bath, golf, eat, swim, relax.
Found relaxation in this historical resort, hidden in this beautiful part of Virginia. The recent addition (3 years) of the lazy river, swimming pools and mini golf was perfect for the kids. Maintaining a huge resort has to be the biggest challenge, especially when dealing with the fact that it has been opened since 1766. So, no, you won't find perfection. Newly renovated part of the hotel will point out what is left to be done. Rooms were designed 250 years ago so they may not be up to today standards BUT we loved every moment we spent at the Omni. The mix of southern charm, history, great on site restaurants, beautiful landscaping and stunning views of the surrounding forrests and mountains will make your experience very unique and memorable. I almost forgot, the staff is wonderful. Met Roy, who has been working there for 35 years there, Ermian, life guard, Jacqueline, breakfast wait staff...All great people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Historic resort experience

Posted Jul 3, 2015
The charm remains under new ownership. The historic Jefferson Bath House is not to be missed. Even with plenty of opportunities to update the faculty, food, staff setting and general ambience make this a place well worthy of visiting
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Sophisticated Luxury

Posted Jun 15, 2015
Pros: The Jefferson Springs is a must see if you have an appreciation for historical natural hot springs. Plenty of activities for the kids.
Cons: Need to advertise this wonderful resort more. It's a true beauty!
Location: The high elevation is so beautiful. Be sure to enjoy the guided scenic hikes.
If you have an appreciation for history, relaxation, interesting things to do you can't get anywhere else and wonderful mountain scenery, then you need to stay here. The room decor is very B&B.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk,VA

Beautiful room and views. Very attentive staff!

Posted Jun 12, 2015
Loved every moment and attention to detail. The spa, soaking pools are a must. We also enjoyed our history your.