Aura Cozumel Grand Resort - All Inclusive (Cozumel, Mexico)

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On the beach

This beachfront all-inclusive property is located in Cozumel, close to Paradise Beach, El Cedral, and Playa San Francisco. Local attractions also include Chankanaab National Park and Nachi-Cocom. Show more

All-inclusive

Onsite meals and beverages, taxes, and gratuities (tips) are included in the room rate at Aura Cozumel Grand Resort - All Inclusive. The property also features 2 restaurants and a bar/lounge.

Balconies with views

Guestrooms open to balconies with ocean, sea or garden views and feature flat-panel televisions with premium cable channels and iPod docking stations. Hide

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Rooms & Rates

Please enter dates below.

Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Super Saver


1 Bed2 BedsSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

Ocean view suite - All Inclusive


		1 Bed2 BedsSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

Solarium Suite with Private Pool - AIl Inclusive


		1 Bed2 BedsSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

Swim up suite - All Inclusive


		1 Bed2 BedsSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

2 Bedroom Oceanview Suite - All Inclusive


		1 Bed2 BedsSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

Free room upgrade to Loft suite w/ Pool - All Inclusive


1 kingSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

Free room upgrade to Swim up Suite - All Inclusive


1 BedSelect Comfort mattress with premium bedding including Egyptian cotton linens. Balcony with view of the ocean, garden, and pool. Separate sitting area. Desk. iPod docking station. 32-inch flat-panel television with premium cable channels. Complimentary wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning and ceiling fan.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

Guests under 18 years old are not permitted at this adults-only property.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-out time is noon
Caters to couples
Check-in time starts at 3 PM
Minimum guest age is 18
Minimum check-in age is 18
Caters to adults only

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: MXN 2500 per stay (for stays between 1 January - 31 December)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible bathroom
Handicapped parking

In-room accessibility

Property Amenities

Aura Cozumel Grand Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars, taxes, and gratuities (tips). Other amenities, including access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, Aura Cozumel Grand Resort - All Inclusive provides a health club and a fitness facility. Guests can dine at one of the 2 restaurants. The property also offers a grocery. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 4-star property consist of a business center, limo/town car service, and audio-visual equipment. Event facilities include conference/meeting rooms, small meeting rooms, and banquet facilities. This all-inclusive property also offers a concierge desk, barbecue grills, and multilingual staff. Complimentary parking is available on site.

24-hour front desk
Air-conditioned public areas
Audio-visual equipment
Banquet facilities
Bar/lounge
Barbecue grill(s)
Business center
Concierge desk
Multiple large conference rooms
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Event catering
Fitness facilities
Gift shops or newsstand
Grocery
Health club
Laundry facilities
Limo or Town Car service available
Massage - spa treatment room(s)

Medical assistance available
Multiple small meeting rooms
Multilingual staff
Number of floors - 3
Total number of rooms - 87
Parking (free)
Valet parking
Patio
Poolside bar
Porter/bellhop
Restaurant(s) in hotel
Room service (limited hours)
Security guard
Shopping on site
Swimming pool - outdoor
Tour assistance
Wedding services
Complimentary breakfast
Wireless (high-speed) Internet access - complimentary
Number of restaurants - 2

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Aura Cozumel Grand Resort - All Inclusive, Cozumel, Mexico, Property Amenities Pool

Rooms

Aura Cozumel Grand Resort - All Inclusive offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Balconies open to ocean, sea, or garden views. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton linens and premium bedding. 32-inch flat-panel televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and makeup/shaving mirrors.

This Cozumel property provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as direct-dial phones with voice mail. Additionally, rooms include welcome amenities and complimentary bottled water. In-room massages and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Aura Cozumel Grand Resort - All Inclusive, Cozumel, Mexico, Rooms Guest Room

Room Amenities

Access via exterior corridors
Air conditioning
Balcony
Bathrobes
Bathroom scale
Bathroom phone
Blackout drapes/curtains
In-room safe (laptop compatible)
Complimentary bottled water
Ceiling fan
Clock radio
Coffee/tea maker
Designer toiletries
Desk
Electronic/magnetic keys
Extra towels/bedding in room
Direct-dial phone
Hair dryer
Daily housekeeping
Iron/ironing board
Makeup/shaving mirror
In-room massage available
Flat-panel television
Minibar
Premium bedding

Premium television channel(s)
Private bathroom
Remote lighting/drapery/curtain control
Separate bathtub and shower
Separate sitting area
Sewing kit
Slippers
Turndown service
Voice mail
Wake-up calls
Welcome amenities
Window opens
Egyptian-cotton sheets
ESPN
Sleep Number by Select Comfort mattress
Water view
Sea view
Ocean view
Garden view
Pool view
iPod docking station
High-definition television
Wireless high-speed Internet access (complimentary)
Cable television service

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Dining

Aura Cozumel Grand Resort - All Inclusive has 2 restaurants serving breakfast, lunch, and dinner. Guests are offered a complimentary cooked-to-order breakfast. Room service during limited hours is available.

Recreation

Recreational amenities at the property include an outdoor pool, a health club, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golf - driving range nearby
Golfing nearby
Surfing/boogie boarding nearby
Water skiing nearby
Personal watercraft on site
Motor boating nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Horse riding/rental nearby
Parasailing nearby
Skydiving nearby

Fishing nearby
Bird watching nearby
Boating on site
Dock on site
Kayaking on site
Sailing on site
Scuba diving on site
Snorkeling on site
Swimming on site
Volleyball on site
Windsurfing on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Aura Cozumel Grand Resort - All Inclusive

4.5

out of 5

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Showing 1 - 10 results (of 164) · See more Aura Cozumel Grand Resort - All Inclusive reviews

JoAnn G from Nebraska

5.0

out of 5

“Would not hesitate to go back - service was excellent!”

Just got back from our first trip to Cozumel & fully enjoyed our experience at Aura Cozumel Grand Resort. I read hundreds of reviews on Trip Advisor & Expedia before selecting this hotel & so had no surprises. I have stayed at many excellent hotels in the States and the service here was very comparable. Our room was large, clean, & comfortable. Every day we came back to a clean room with fresh towels & a refilled fridge. We had a rooftop room which comes with a small lap pool. We did not use that pool as it was unseasonably cool while we were there. The ocean was warmer. The hotel is not big - their sister hotel next door (Sabor) is where you want to be if you like lots of action. We were on our 20th Anniversary trip & liked the quiet. I liked that the meals were not buffets - that way you didn't overeat & what was prepared was fresh & tasty. I liked every meal i ordered - 7 days worth. I especially liked the variety at the patio restaurant in the evenings. What really stood out here for us was the service - of all employees of the hotel - from the maids, waiters, bartender, concierge, everything. They worked hard to please. The dock was great to use for jumping into the ocean or just viewing the fish in the crystal clear water. The beach was constantly being picked up & raked. There is a dive shop onsite too. The only issue i may have with this resort is not their fault - the shore is rocky as you enter. No biggie - just bring water shoes or use the dock to get in & out.

Area recommendations

This was my only trip to Cozumel so I'm not sure what other areas are like. We liked being far enough away from the ports of call that we weren't seeing cruise ships come in & out all the time, and it was nice and quiet. If you like a lot of action you can just walk a little bit south & there are public beaches with just about anything you could imagine, but they were very crowded. If you want to be close to town, you may not want to stay here. It was a 10-15 minute cab ride into San Miguel where all the touristy shopping is. We're not shoppers so it was fine.

Other

While there we finished our certification for scuba diving with Del Mar Aquatics. They were great! Very nice, helpful & informative. The boat we went out on was not large, so you would not be stuck with a large dive group. Juan was a fantastic teacher!

Cyndi B from Houston

4.0

out of 5

“Still lovin it”

This was the third time we stayed at the Aura in Cozumel. Although the hotel has changed hands, we stll enjoyed the stay. The internet service is still spotty, but the staff moved us to another room to get a better connection. Food is "ok" not wonderful, but the beach, the pool and the atmosphere cannot be beat for the price!

A Traveler from Nashville, TN

2.0

out of 5

“Run Far Run Fast!”

Unfortunately my experience with the Aura Grand Cozumel was less than impressive. The jacuzzis at the hotel are filled with cold water, the consierge was less than helpful, there are not any activities on site, the restaurant options are very few and then menu is limited. The condition of the rooms, with the exception of the swim up rooms is mediocre at best. The hot water in the shower did not work, there were cockroaches in the room at different times,and the A/C quit working. When I requested to be moved to another room the consierge was reluctant to make the change. He finally did, but at no time expressed concern over the issues with the original deluxe accommadations. The swim up room was much nicer, but the overall friendliness and helpfulness of the staff is lacking. During our stay we experienced bad weather, at no time did any of the staff recommend any options on where to go during this period. We happened to rent a car and found the other side of the island to be warm, calm waters and we were able to swim, snorkle, sun bathe and enjoy the bad weather days. When we requested to check out a dive mask from the on site Dive shop we were told that we could not use it anywhere (even the hotel pool) other than the small beach area behind the hotel. My recommendation is to stay at a Palace Spa Resort. There's one on Cozumel as well as Riviera Maya. I stayed at the Adventura Spa Palace Resort last year, and the experience was phenominal for a very similiar cost!

Julie W from Seattle, Wa

2.0

out of 5

“Aura Grand Resort Cozumel Mexico”

We stayed 10 nights at Aura, and the customer service at this hotel is lacking. The first 2 nights our room had no a/c, they did finally move us to new room. There is no internet service throughout hotel, it's only in lobby. The lack of dinning choices is to be desired. But most of all the hotel staff was the most unfriendly. I would not recommend this hotel. The island is great, loved San Miguel, but would look into staying somewhere else.

Area recommendations

When we go back to Cozumel, we will be staying at the Cozumel Palace Resort. we have had great service with them.

A Traveler from Durango, CO

3.0

out of 5

“Wouldn't stay here again.”

The actual hotel and rooms were good. There was also a pier that wasa nice addition. But the food was horrible...disgusting actually. It is an all inclusive that felt a bit too "institutionish". I would not recommend or stay at this hotel again.

A Traveler from Maryland

4.0

out of 5

“good place to relax”

the hotel met our expectations - good place to relax; rooms are quiet, so is the evening entertainment - don 't expect any. food was very good, we liked the restaurant style the hotels has - there is no buffet. Indoor restaurant was way too cold, felt like eating in a fridge. Bring a warm jersey!

Getting there

travel to hotel and back to the airport was very well organized.

Michael K from Madison, WI

5.0

out of 5

“We'll Be Back”

This was are second time to Cozumel. The first time we stayed at Sabor next to Aura. At the time it was The Reef Club. Saber is nice, but is getting run down and needs some updating. The Aura is where we stayed this trip and it was one of our best vacations in the Caribbean. The proprty is immaculate inside and out. We preferred to spend time at the pool, but the beach is nice too. The staff was always friendly and helpful. A tip in the morning keeps the drinks coming all day long. There were three waiters that were especially friendly and helpful who we got to know by name. I thought the food was really good. My wife is use to Midwest cuisine and had a hard time finding something to eat by the end of the trip. And it is true, they use top shelf liquor, all you want. I snorkeled by the pier and didn't find it very good. Then I went down the beach towards the Sabor and the snorkeling was ca-razy; barracuda, sting ray, shrimp, French angle, snappers and others. Smaller fish in shallow water, but it was all there! The swim up rooms are a unique and a good concept, but you don't get much privacy. If you like more privacy, as I do, you should get the private pool room on the top floor. Just a great vacation for us. We are already making plans to go back with some friends we made while we were there.

Jeff J from Trenton MI.

4.0

out of 5

“Beautiful hotel, location is fantastic. I would definitley go back!”

Staff was excellent! We had a swim up suite, although it was very nice I'm not sure that I would pay the additional for that because the area is always in the shade and had to go out to the pool/beach to get sun anyway. Hotel advertizes bathrobes, some fancy named bath products and internet service in room. No bathrobes or fancy named products and internet is only available in lobby. Other than that this is a very nice hotel and I would go back again.

Stephen E from Virginia, USA

4.0

out of 5

“A pleasant surprise”

I don't normally 'go' for all-inclusive resorts and booked in here solely on the basis of the descriptions on the Expedia web-site. But my wife and I were very pleasantly surprised! The staff were very helpful, the rooms were very spacious and comfortable and the food was good. The beach was quite good as well, though we are not beach-niks. The resort itself does not have a spa, shops or entertainment. But the hotel next door does; they are owned by the same company and one can use their facilities. That hotel is definitely one-step lower in overall terms, so this was a very nice arrangement! We had a very pleasant week. NOTE 1: Because of a hurricane the previous week, the resort was rather empty, and that was good news for us. I do wonder if we would have been quite so contented, if the hotel had been full? NOTE 2: We did not make use of the facility, but the resort has a very active dive and snorkel base.

Area recommendations

The Mayan ruins at San Gervasio are well worth a visit, but those at El Cedral are not.

ed m from Pittsburgh, PA

2.0

out of 5

“Aura Cozumel”

Sent detailed letter to Property Manager or Managing Partner of the property with NO responce. The puictuers look first class but there is more to a resort than pictures. From computers without printers to a front desk with out tyhe capability of making change, Rooms with out clock, and room service that did not make wake up calls...not a four star property....Just a number of issues that added up to staying at another resort the next time...

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Adults-only Cozumel property near Paradise Beach

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