Thank you very much for sharing your evaluation of our facilities concerning this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to share each of your comments with the area manager in charge to work on the action plans to improve and regain the quality service characteristics of El Cid Resorts.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

I want to start by thanking you for granting us the opportunity to be part of your holiday in the Mexican Caribbean.It fulfills us with joy to conclude in all your positive remark’s that you have enjoyed a wonderful vacation experience and we look forward to having the opportunity to continue serving you in the future.Cordially, El Cid Resorts.

How kind of you for taking the time in qualify our facilities through this website.We are very pleased to determine in your review that your stay at El Cid La Ceiba Beach has been a wonderful experience.It will be a privilege to have the opportunity to welcome you back in the future.Cordially, El Cid Resorts.

Thank you very much for sharing your rating for our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not meted your expectations and caused you discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer.Cordially,El Cid Resorts.

How kind of you for granting us the opportunity to be part of your recent vacation in the Caribbean.As far as we can interpret in your rating you had a good time during your stay at our resort.We look forward to having the opportunity to continue being your vacation spot in the future.Cordially,El Cid Resorts.

First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.Receiving all your positive comments about our staff and service makes us feel very happy and we could determine that this vacation has been pleasant. We thank you also for bringing to our attention your observations of these areas of our service, we can assure you our aim is to offer you the best service and we will be happy to share your feedback with the involved areas in order to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

First off, we want to thank you very much for taking the time to qualify our service on this website.It is a shame to conclude on your score that your visit to our resort was not pleasant, and we would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you soon.Kind regards,El Cid Resorts.

Thank you very much for taking the time to qualify our service on this website.We would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you shortly.Kind regards,El Cid Resorts.

How kind of you for taking the time in qualify our facilities through this website.We are very pleased to determine in your review that your stay at El Cid La Ceiba Beach has been a wonderful experience.It will be a privilege to have the opportunity of welcoming you back in the future.Cordially, El Cid Resort.

Thank you very much for qualifying our resort through this platform.We are glad to determine in this high qualification that our resort has met all your expectations.We look forward to having the pleasure of greeting you again in a near future.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on Expedias platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of El Cid La Ceiba, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.Receiving all your positive comments about our staff and service makes us feel very happy and we can determine that this vacation has been pleasant. We thank you also for bringing to our attention your observations of these areas of our service, we can assure you our aim is to offer you the best service and we will be happy to share your feedback with the involved areas in order to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

First, we would like to extend our appreciation for sharing your qualifications for our resort based on this recent stay.As we can see in your rating, you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction despite all your positive remarks about our resort and service. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be happy to bring comments to our management's attention and follow-up.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

Thank you very much for sharing your rating of our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not met your expectations and caused you discomfort. You can be sure that our purpose has always been to make our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality of care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to learn from your comments that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

Muchas gracias por tomarse el tiempo para calificar nuestro servicio en este sitio web.Nos encantaría conocer detalles de su reciente estadía, si su tiempo lo permite, por favor escríbanos a través de este medio. Estaremos encantados de saber de usted en un futuro próximo.Atentamente,El Cid Resorts.

First of all, I would like to thank you for taking the time to respond and qualify for our service through our online survey.Please receive our most sincere apologies since we regret that your recent visit to our facilities has not been enjoyable, however, we do not have enough words to thank you for having shared your experience with us. We can assure you that our goal has always been to meet the expectations of our guests and offer them insurmountable vacation experiences it is for this reason that we start the proper improvements in the areas form our service that requires major importance in order to regain the level service that has distinguished our resort. We extend our apologies for the disturbances that this has caused you on these past visits.We hope you can give us a second opportunity to be your hosts and serve you as you deserve in the future.Sincerely, El Cid Resorts.

Thank you very much for taking a minute of your time to qualify our service and facilitiesWe are very happy to hear that your vacation experience at our complex was an excellent experience.We will be enchanted to have the opportunity of serving you again in the future.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your evaluation of our resort on this media.We are happy to identify that this recent stay at our facilities has fulfilled all your expectation.It will be a great pleasure to have the opportunity of serving you again soon.Cordially, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been making our guests happy and create this visit an insurmountable vacation experience and we are sorry to identify the situation you experimented Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention with the aim to properly follow up your case.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

Muchas gracias por compartir sus amables comentarios y su positiva calificación para nuestro complejo a través del sitio web de Expedia.Nos complace enormemente el identificar que su reciente visita a nuestras instalaciones fue placentera.Esperamos tener la fortuna de darle nuevamente la bienvenida a esta su casa muy pronto.Sinceramente, El Cid Resorts.

Wha t a great pelasure to have the opportunity to receive your review for our resort on this media.It makes us feel pleased to determine that this vacation experience at our resort has been an enjoyable vacation experience.We look froward to having the opportunity of serving you again soon.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your review for our resort based on this recent stay t our facilities.It is pleasant for us to determine on your qualification that overall this has been a positive experience, nevertheless, we regret that the internet service was the reason that prevented you from having an excellent vacation. You can be certain our purpose is to offer our guests the best experience and we look forward to having another opportunity to serve you again and show you all that our resort has to offer you.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of El Cid La Ceiba Beach, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity of welcoming you back soon.Best regards,El Cid Resorts.

Thank you for sharing your rating and review of our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not met your expectations and caused discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality of care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid offers.Cordially,El Cid Resorts.

Thank you very much for sharing with us and with Expedias audience your qualification for our resort.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort be very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We assure you that our purpose has been making our guests happy and creating this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to share each of your comments with the area manager in charge in order to work on the action plans to improve and regain the quality service characteristics of El Cid Resorts.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

How kind of you to take the time to qualify our facilities through this website.We are pleased to determine in your review that your El Cid La Ceiba Beach stay has been a wonderful experience.It will be a privilege to have the opportunity of welcoming you back in the future.Cordially, El Cid Resorts.

First of all, We would like to thank you for granting us the opportunity to be part of this recent vacation.We are very glad to determine on this review that this stay at our facilities has fulfilled all your expectations and we hope to have the opportunity of serving you again soon.Sincerely, El Cid Resort.

Thank you very much for taking part of your time in qualifying our resort on this media.We are happy to receive your comments and earn that all in all this vacation at our resort was a pleasant experience, however, we will be glad to approach your comments with our administration in order to continue guaranteeing you and the rest of our guests the best level of service.We look forward to having the opportunity of serving you again in the near future.Cordially,El Cid Resorts.

What a great pelasure to have the opportunity to receive your review for our resort on this media.We are very happy to hear that this vacation experience at our resort has been a positive experience where you can enjoy our service and facilities.We look forward to having the opportunity of serving you again soon.Cordially, El Cid Resorts.

What a great pelasure to have the opportunity to receive your review and be part of your vacation experience.It is a great pleasure for us to hear that overall this vacation experience at our facilities has been pleasant, nevertheless, we sincerely, regret to learn about the situation that happened during your stay with us and you can be certain that we will work on the proper follow up with t aim to correct the deviations in ur service as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service in the near future.Cordially,El Cid Resorts

We would like to start by thanking you for your time in sharing your review of our resort based on this recent vacation.As far as we can interpret this excellent score we are delighted to determine that this has been an excellent vacation.We look forward to having the opportunity of serving you again soon.Sincerely,El Cid Resorts.

What a great pelasure to have the opportunity to receive your review for our resort on this media.We are very happy to determine in your final score that all in all this vacation at our resort has been pleasant although all your expectations were not met. You canbe sure that we will not estate to properly follow up on your feedback with the involved areas with the aim to correct the deviation detected in our service as soon as possible.We look forward to having another opportunity to be your host and exceed all your expectations in the future.Sincerely,El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction despite all your positive remarks about our resort and service. We can assure you that our purpose has been making our guests happy and create this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention in order to continue guaranteeing the best level of service.We hope you can give us a second opportunity to serve you and recover your trust in uCordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your review for our resort on this media.It makes us feel very glad and happy to identify that our facilities were f your entire satisfaction on this recent stay, however, we are sorry to hear about the inconveniences that occurred regarding your room. You can be certain we will properly follow up on your concerns with our team and our partners at Expedia in order to redirect any deviation in our service.We hope to have the opportunity of serving you again and exceed all your expectations soon.Best regards, El Cid Resorts.

Thank you very much for sharing with us and with Expedias audience your qualification for our resort.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort very soon, and we will be glad to serve you again.Best regards, El Cid Resorts.

What a great pleasure to have the opportunity to receive your review on this website.It makes us feel happy to conclude in your review that your vacation experience has been pleasant we sincerely appreciate your comprehension and we look forward to serving you again soon.Cordially, El Cid Resorts.

What a great pelasure to have the opportunity to receive your review for our resort on this media. We are very pleased to hear that your vacation experience at our resort exceeded all your expectations during your stay, We look forward to having the pleasure of serving you again soon. Best regards, El Cid Resorts.

Muchas gracias por permitirnos recibir sus comentarios a través de la plataforma de Expedia.Nos alegra el identificar bajo esta positiva calificación que ha gozado de una grata estancia en muestras instalaciones.Por favor acepte nuestras más sinceras disculpas por los inconvenientes ocurridos durante su estancia en nuestro complejo pues, es una pena el conocer que esta visita no ha sido lo que usted esperaba. Su retroalimentación es muy importante para nosotros y es por ello que tan pronto tuvimos la oportunidad de recibir sus comentarios los hemos compartido con el área correspondiente para dar seguimiento inmediato y poder así, evitar futuras inconformidades en nuestros huéspedes.Para todos los integrantes de El Cid La Ceiba Beach es muy importante la satisfacción y confort de todos y cada uno de nuestros visitantes.Esperamos pueda darnos la oportunidad de servirle nuevamente y superar sus expectativas en un futuro.Sinceramente, El Cid Resorts.

Muchas gracias por su reciente valoración para nuestras instalaciones a través de este medio.Nos llena de satisfacción el conocer que su sestadía en nuestras instalaciones ha sido más que placentera y esperamos tener la fortuna de recibirle nuevamente muy pronto.Saludos cordiales, El Cid Resorts.

What a great pelasure to have the opportunity to receive your review for our resort on this media. We are happy to read in your kind comments that this vacation at our resort was overall a pleasant stay and we hope to have the opportunity to serve you again soon. Sincerely, El Cid Resorts.

Thank you very much for sharing your rating for our facilities concerning your last visit to our resort. We regret that this recent visit to our resort has not meted your expectations and caused you discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort. We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality care and continue offering you and the rest of our guests the level of service that they deserve. We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer. Cordially, El Cid Resorts.

First and foremost, We would like to thank you for this recent stay at our resort. We are sorry to determine that this vacation at our resort has not been as pleasant as you would have imagined and that the details that you kindly shared with us were sour notes on this holiday. We hope you can accept our apologies for the disturbances that have occurred, however, we do not hesitate to properly follow up on your feedback with the involved areas with the aim to correct the inflection detected in our service as soon as possible. We hope you can give us another opportunity to serve you again and regain your confidence in our resort in the future. Sincerely, El Cid Resorts.

First of all, we would like to thank you for this recent evaluation of our resort and service through this media. We are happy to conclude that this visit to our facilities has been pleasant, however, we are sorry to identify the details that avoided you from having an excellent vacation. We can assure you that provide you and the rest of our guests with the best experience and in order to do this, we are working on improvements in this important area of our service. We look forward to having the opportunity of serving you again and exceeding all your expectations soon. Cordially, El Cid Resorts.

What a great pelasure to have the opportunity to receive your review for ur resort on this website. We are very glad to receive your review and identify that this stay at our resort was an incredible and amazing vacation experience. However, we understand your concerns in regards to our elevator service, and in order to continue providing our guests the best experiences, we start the proper works to improve this important opportunity area. We look forward to having the pleasure of serving you again and showing you the improvements in our service soon. Best regards, El Cid Resorts.