The resort is big but is outdated, our room didn't have any extra electrical outlets, when I complained to the front desk, they provided us with an extension cord to charge the phones (4 of us), the front desk people were not friendly, the buffet food had limited items but we were able to order from the menu, the waiters were super friendly, the property has bunch of free activities included like snorkeling, biking, dance classes etc.
Getting to Cozumel from Cancun airport is a bit of challenge as we had to take a 40 mins taxi to the Ferry for 30 mins then another taxi to the resort.