Hotel Cozumel & Resort (Cozumel, Mexico)

Rooms & Rates

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Room type

Superior Room with private Balcony - Meal and Beverage


		1 king bed or 2 double beds. Balcony or terrace with garden or pool views. 33 square meters (352 square feet). Complimentary wireless Internet access. Direct-dial phone. Television with international channels. Clock radio. Coffee/tea maker and bottled water. Hair dryer and complimentary toiletries. In-room safe. Iron/ironing board. Air conditioning.

Standard Pool View - Scuba Package - 4 nights European Plan Package


		1 king bed or 2 double beds. Balcony. In-room safe. Television - Cable service. Television - Satellite service. Cable/satellite TV. Direct-dial phone. Clock radio. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Hair dryer. Iron/ironing board. Welcome amenities. Refrigerator (on request). Air conditioning. Climate control. Smoking rooms. Non-smoking rooms.

Standard with Free upgrade to Ocean View - Meals and Beverages


Standard room with one king or two double beds. Balcony. Cable TV. Direct dial telephone. Coffee/tea maker. Radio/alarm clock. In-room safe. Hair dryer. Toiletries.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-out time is noon
Check-in time starts at 3 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Hot and cold buffet breakfast fee: USD 12 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Key, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom

Handicapped parking
In-room accessibility

Property Amenities

Hotel Cozumel & Resort sits on a prime stretch of beachfront just 2 km (1.25 mi) from shopping and entertainment in downtown San Miguel de Cozumel. The area is rich in both natural beauty and history, with one of the world's largest coral reefs a five-minute boat ride away and the Mayan ruins of San Gervasio 11 km (6.75 mi) away.

This three-story, Spanish colonial-inspired hotel's large sunning patio is trimmed with palm trees and is adjacent to two outdoor pools, a spa tub, and a poolside bar and grill.

Supervised activities for children 4-12 are held at the Kids Club. A business and technology center accommodates up to 50 people for meetings.

24-hour front desk
Audio-visual equipment
Babysitting or child care
Ballroom(s)
Banquet facilities
Bar/lounge
Beauty services
Billiards
Breakfast available (surcharge)
Business center
Computer rental
Concierge desk
Currency exchange
Elevator/lift
Express check-in
Express check-out
Fitness facilities
Gift shops or newsstand
Hair salon
Internet access in public areas - complimentary
Beach/pool umbrellas
Internet access - wireless
Dry cleaning/laundry service
Room service
Garden
Pool table

Laundry facilities
Children's club
Designated smoking areas
Rooftop terrace
One meeting/conference room
Marina on site
Massage - spa treatment room(s)
Medical assistance available
Multilingual staff
Number of floors - 3
Total number of rooms - 181
Parking (free)
Poolside bar
Restaurant(s) in hotel
Room service (limited hours)
Safe-deposit box at front desk
Security guard
Smoke-free property
Spa tub
Supervised child care/activities
Swimming pool - children's
Swimming pool - outdoor
Television in lobby
Wedding services
Umbrella
Wireless (high-speed) Internet access - complimentary

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Hotel Cozumel & Resort, Cozumel, Mexico, Property Amenities Pool

Rooms

Hotel Cozumel & Resort's 181 air-conditioned guestrooms are decorated in bright, ocean-blue and sand colors; the beds are dressed in flowery spreads. All guestrooms have island-inspired, bamboo furniture and offer balconies or terraces with either ocean or pool views.

Room Amenities

Air conditioning
Balcony
Turndown service
Complimentary bottled water
In-room childcare (surcharge)
Climate control
Clock radio
Cribs (infant beds) available
Direct-dial phone
Electronic/magnetic keys
Hair dryer
Daily housekeeping
In-room safe
Iron/ironing board

In-room massage available
Cable television service
Refrigerator (on request)
Rollaway beds available
Separate bathtub and shower
Wake-up calls
Welcome amenities
Window opens
ESPN
HBO
Garden view
Pool view
Wireless high-speed Internet access (complimentary)

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Dining

Los Arcos - Open for breakfast and dinner. Buffet breakfast served every morning. International menu for dinner, mixing traditional Mexican dishes with European influence.

Los Girasoles - Traditional Mexican cuisine for lunch. Dinner menu features seafood and fresh island fare. Panoramic ocean views.

Los Pericos Grill and Snack Bar - A poolside snack bar open from late morning until early evening.

Lobby Bar - Sports bar open late, serving sandwiches, salads, and other light dishes. Hosts popular karaoke evenings.

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Recreation

The hotel's beach club rents scuba gear. Guests can kayak and snorkel from the hotel's private pier. Guests have full use of two outdoor pools, a spa tub, and a kids pool. The resort offers a Kid's Club, which has supervised indoor and outdoor activities suited specifically to children ages 4-12.

Scuba diving and snorkeling at a large coral reef are a five-minute boat ride away. At Chankanaab Park, 7 km (4.25 mi) away, Mayan religious sculptures can be glimpsed beneath the lagoon's waters. The park offers excellent beaches, diving, and snorkeling as well as guided swims with dolphins and sea lions--one of the most popular activities in Cozumel.

The recreational activities listed below are available on site or nearby; fees may apply.

Golf - miniature nearby
Golf - driving range nearby
Volleyball nearby
Aerobics nearby
Basketball nearby
Pilates classes/instruction nearby
Yoga classes/instruction nearby
Horse riding/rental nearby
Parasailing nearby

Fishing nearby
Playground nearby
Bicycle rentals on site
Dock on site
Kayaking on site
Scooter/moped rentals on site
Scuba diving on site
Snorkeling on site
Swimming on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Cozumel & Resort

4.1

out of 5

avg. guest rating

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Showing 1 - 10 results (of 144) · See more Hotel Cozumel & Resort reviews

A Traveler from Colorado

4.0

out of 5

“Nice hotel, but a little far to walk to town”

I stayed at Hotel Cozumel with my wife and 4 kids on a scuba diving trip. The hotel rooms are a nice size, and the balcony has room to dry out wetsuits, etc. Everything in the room was in good condition, but the bathtub surface has deteriorated and looks like mold (I don't think it is mold, just looks really bad). The beds were the most comfortable we've slept on in Mexico...which isn't saying much, but they were ok. Like most other hotels on the ocean, dive boats will pick you up at their private pier. The pool is nice and large - the kids had fun - but the hot tub is luke warm at best. After a few dives, the kids were often cold (yes, even in sunny, hot Mexico) and the hot tub didn't help much. The location is about a 30 minute walk from town, which we did several times but is not convenient when hot/muggy. The taxi was $10 bucks each way for the 6 of us. The restaurants are all buffet style, which isn't great for $12-15 (plus drinks) for a plate. We got much better food in town. Prima's Italian and Rolandi's are a short walk away for a similar price, with better food. Overall, the hotel has nice rooms, nice beds, nice pool, and isn't terribly far from town. Eat somewhere else.

A Traveler from Washington State

4.0

out of 5

“This place exceeds 3 star ratings”

The front desk was just helpful. They did not attempt any customer service. The rest of the staff, room attendents, waiters, and vendors were all top notch.

Area recommendations

try the tour to the Mayan Village of Tulum it is quite impressive. Rent scooters at the hotel and take the beach road around the island. Takes about 5 hours. there are restaurants and bars about every 8 kilometers. All are different - reggae, Jimmy Buffet, Mexican, laid back. The surroundings beg you stay at each but you know you have to move on because there are better times down the road. Sit on the beach and just relax at the Hotel. This place is a great get away.

Erin from Ohio

4.0

out of 5

“Decent”

I would consider this hotel decent. There was nothing actually wrong with our stay... but it certainly didn't knock our socks off either. We were there during the slow time of the year, so there was only one restaurant open, which was disappointing. It was the buffet-style, so we pretty much had to eat whatever they were serving without the option of the sit-down and order off the menu restaurant. Other than that the staff was extremely friendly and helpful, as they all seem to be in Mexico. Honestly my only major complaint was that the bed was EXTREMELY hard!!!! Maybe some people prefer it that way, but every morning I woke up I felt that I had slept on the floor.

Area recommendations

LOVED the jeep tour of Cozumel. Definitely the best excursion to see all the highlights on the island. Tulum extreme was great fun as well - zipline and other tours!

Sherry S from Levittown,PA

5.0

out of 5

“Cozumel fun and adventure.”

we will be back soon.

Must see

The reefs of Cozumel are great and the visibility is 100ft+ !

A Traveler from Texas

4.0

out of 5

“Good Hotel”

Hotel employees were very kind and helpful. There was an issue with the slide door from the balcony, but they fix it right a way. I would stay again.

Area recommendations

I liked Chen Rio. The beach has an area not too deep surranded by big rocks that in a way protect people from going deep into the sea. Also, there is El Cedral that has a lot of history about the island.

What to pack

Don't forget to take your snorkel equipment when you visit Cozumel. There is a lot to see under the water.

A Traveler from B.C., LA

2.0

out of 5

“Not Impressed”

It was like staying at a Motel Six. No pool service for drinks. No being able to get in the water from the beach.

Mandy F from Beloit, Kansas

5.0

out of 5

“LOVED Hotel Cozumel!”

I can't tell you how much I fell in love with this place! After reading reviews here, I didn't have high expectations. I've stayed at a Sandals and it definitely is NOT a Sandals, but the food was great, the pool was awesome, the staff was friendly and fun and the hotel was beautiful! For the price, you can't beat it! The a/c in the room could have been better, and we requested a king bed and got two doubles, but other than that, no complaints! I'll definitely be back!

Jeff R from Kansas

5.0

out of 5

“Ready to go back had a great time!”

I went with a group of eight and we had so much fun. All the hotel employees were nice and friendly. Bed was a little hard. The entertainment that they had was good. Pool volleyball was really fun. Dive paradise is part of the hotel so if you dive they are the best dive shop in Cozumel.

Steve C.

5.0

out of 5

“Still the place for me after all these years!”

Just got back from a summer trip to Cozumel. We've been coming to The Hotel Cozumel since 2000 (Costa Club at that time) and we will be back in Jan. or Feb 2012. As always we were made to feel like family and welcomed home by the staff. We always do all inclusive . Breakfast is great, lunch is pretty good and we always go downtown to eat dinner because of the many great pl;aces to eat . If you're looking for luxury, check the Palace. If you're looking for comfort and value with convenient pick up for diving, this is the place!

Ria R from San Antonio

5.0

out of 5

“Very nice for the price.”

Very nice hotel for the price, the buffet was excellent and yes go for the all inclusive it's worth it, the staff was super nice, if you tip your maid a couple bucks you get all the extras you want plus the work super hard. the nightime events were a little lame but they didn't go on too long so if you have nothing to do you can enjoy a free drink and watch them. Downside you have to take a taxi to get to the beach if you want to lay out in the sun.

Getting around

dont pay extra for the taxi online wait till you get there it's like 8 bucks per person and not the 20-30 some of the websites charge. There are plenty of taxis at the airport.

Nightlife

do not go to carlos and charlies SUPER EXPENSIVE!!! I had 2 drinks it was 32 bucks Im not lying not worth it, go to PIRATES a local place cheap drinks and live bands,

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