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out of 430 reviews
“Paradise”
First time to Cozumel and Occidental. My husbnad and I stayed 6 days, 5 nights. We rented a jeep, went deep sea fishing, and snorkeling. All were more than worth the cost. Tip: Book the fishing with the guys at the hotel, instead of $300 per person it was $175.00 for both of us. Snorkeling through the hotel was also alot cheaper, and an amazing experience. The jeep only cost $25 with a visit to the sister hotel for promotion. The rooms are clean, and very large. The staff were all pampering and ready to please. We were greated with champayne, and continued until the taxi took us to the airport. The food was great, often the buffet was as good as the restaurants. The Meditterainean was the best and a must experience. Was a great experience in every aspect and well worth the expence. We will be going back next year, and bringing our children.
“Will definitely go back!!”
We are somewhat picky travelers and routinely stay at really nice hotels; we loved the Grand! The grounds and rooms and pool were beautiful. The food was good to very good. Los Olivos was the best restaurant; Lobby Bar was the best bar. The service was great as was the beach and beach activities. We will definitely go back. The hotel is probably best for couples.
“Excellent Hotel”
A great hotel. Wonderful staff. Great food. Highly recommend this place.
“Cozy in Cozumel”
The hotel and grounds were beautiful and immaculate! We chose Cozumel mainly for the snorkeling and we were not disapointed. The best food at the hotel was at La Posada, you will need a reservation for this, but it is well worth it! The Beach Club food was okay for a lunch fare, breakfast was outstanding..lots of fresh fruit and a good variety. If you like to snorkel, definitely rent a Jeep to cruise to the local beach clubs. The only negative about this hotel was that some of the staff were trying to sell memberships and wanted to talk about this too early in the week..after we politely refused it was like we weren't as important to them. This is a very relaxing location, definitely not a party night time hot spot.
“Excellent for divers in Cozumel”
The Occidental was a great choice for our dive trip. The service and food were good, and the locaton very good for anyone interested in diving. The dive boat picked us up at the dock and we never had to ride more than 10 minutes to get to a great dive location. Very high marks for convenience.
“Amazing honeymoon hotel”
This hotel was amazing, but you need to stay in the Royal Club. The location was great, the service was prompt and friendly, and the hotel was beautiful and clean! We stayed on our honeymoon and it was absolutley amazing! highly recommended!
“Excellent Trip with kids!!!”
First time traveling with my kids and a little nervous. Two 9 year old boys and one 7 year old girl. The Grand Hotel staff was awesome! They made me and my husband and my mother feel at home, and as for the kids....the staff was excellent to them. My children felt right at home from breakfast til swimming after dark. But beware of the Mosquitos!!! OUCH! I am from MN and they are still bad in Cozumel... All in all a wonderful stay! 8 days and no whinning, not even from me:) My kids said they want to go back next year. So, maybe we will.
“Great service”
The folks at this hotel provide great service. Food is very good.
“Simply the best”
From the staff to the sand on the beach and every thing in between was fantastic. The food was top notch with items on the menu and at the buffet that I would never expect at an all inclusive resort and all done fantastically
“Greater than the sum of its parts”
I selected the Grand Cozumel Occidental based solely on pictures I saw on the net and reviews like these. My wife and the other couple who went with us decided to let me choose the accomadations from now on. We were plesantly impressed the facilities and the staff. The only negative comment I can give the place had to do with the mildew smell in our rooms. Small price to pay for paradise!
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