Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Childers from Denver, CO

Pure Heaven, Peaceful Hotel, Wonderful Staff!!

Posted Apr 7, 2014
Pros: The food was wonderful and a lot of variety. The staff was very accommodating and so kind. The hotel was quiet and beach was private and perfect!
Cons: We got massages at the spa and they were not that great. I heard the facials were amazing though! Other than that everything was spot on!!
Location: We went flats fly fishing caught bone fish. Went deep sea fishing caught mahi mahi and wahoo. Rented a scooter rode around island - SO FUN!!
We are a couple in our early 30's and wanted a quiet/private place to relax and enjoy the beach and we got more than we could have ever asked for! Always plenty of loungers available right on the beach at Playa Azul and every single spot had amazing views, crystal clear blue/green waters, and plenty of amazing food and drinks! We got All-Inclusive package and were NOT DISAPPOINTED! The breakfast buffet was wonderful but the real treat was the entire menu! We loves the jicama ceviche, all the tacos, coconut shrimp, lobster, surft&turf, shrimp fettucini, and the GUAC!! We never got tired of the food and didn't get through even half the menu. They have special evening menu that is wonderful. Went deep sea fishing and caught a Wahoo and the hotel cooked it for us. Pina Coladas, Tequila, Beers, everything and everyone was wonderful! Special thanks to Darwin a waiter at Playa who made us a very special heart out of a dollar bill Also Ivan, Alberto, Felipe, Alejandro (just to name a few). The sunsets were magnificent, snorkeling incredible Rented a kayak and snorkel gear at shop next door and were so happy we did! They turned down our bed and gave us chocolates at night, huge bottles of fresh water, fresh flowers with cute swan towels on bed. Patio was great, views and sunsets were unforgettable. If you want a quiet, relaxing, private beach front vacation go to Playa Azul! We will be back! *ps we did a timeshare presentation in Playa del Carmen and it is NOT worth your time!!*
2 out of 5
by Pat's from Texas

Manager with a attitude!!!!

Posted Mar 27, 2014
Cons: A new manager.
Location: Perfect location.
Have stayed here before & was Great. Looks like they got a new Manager that has a attitude problem. Too bad because I don't know if I would stay there again.
4 out of 5
Recommended
for Everyone
by Sandy from North Carolina

Nice hotel sitting on a coral beach

Posted Mar 17, 2014
Pros: Quiet area. Small hotel, only 50 rooms so it's not really crowded. We enjoyed the relaxing breakfast and relaxed atmosphere of the entire place.
Cons: We like to snorkel and the snorkeling out front was not very good but that's not a problem with the hotel.
Location: There were restuarants across the street, two to be exact. One did not take credit cards and we had no cash with us. Quiet surroundings.
Nice hotel with a coral beach. They have only a small amount of space and have used it very well to create a nice beachfront atmosphere. Sandy area but little sandy access to swimming. Nice pool area. The breakfast, which was included in our stay, was cooked to order and very good. We at at the hotel restuarant one evening and it was a little disappointing. We enjoyed being in the North hotel zone. It was quiet but only a short drive into town. I would recommend a rental car.
5 out of 5
Recommended
for Everyone
by valport from new york

Beautiful view beach front hotel

Posted Mar 15, 2014
Pros: Location food and staff were excellent
Cons: Temperature of the shower water not consistent
Very relaxing comfortable atmosphere with a lovely setting.
Comment from
Jan 19, 2014
Greetings from Playa Azul It is a pleasure to know that you enjoyed the view from the hotel and rooms. We hope that you enjoyed your vacations too and hope to see you very soon. Kind regards Ana
5 out of 5
Recommended
for Couples
by A verified traveler

Relaxing at the Ocean.

Posted Mar 14, 2014
Pros: It is very quiet and relaxing. I can walk right out of my room to the pool and ocean. There is a great sunset view from the bar and beach.
If you like beautiful sunsets, quiet days, great guacamole and friendly staff, you will enjoy this hotel. No hustle and bustle, thank goodnes!
Comment from
Jan 19, 2014
Thank you for posting your nice comment!! Hope to see you in a near future. Have a great day!! Kind regards Ana
5 out of 5
Recommended
for Couples
by Kris from Merrifield, MN

Perfect Getaway

Posted Mar 8, 2014
Pros: We like the smallness and the fact that there were only 50 rooms. The staff is wonderful and so friendly they became like family.
Location: It's away from the town and the cruise ships coming in but it was nice to see them passing by in the distance. We did a lot of snorkeling close by.
This was our second year staying there and we will definitely be back.
Comment from
Jan 18, 2014
Greetings from Playa Azul We will be more than happy to host you again and be part of Playa Azul family. Thanks for your preference and see you soon :) Kind regards Ana
5 out of 5
Recommended
for Everyone
by jane from little rock ar

Small great quiet place

Posted Mar 5, 2014
Pros: Everything
Location: Have to drive or cab to town
Love walking in beach snorkeling was excellent staff always nice and friendly small50 room resort 2nd time staying there will be back.
Comment from
Jan 19, 2014
Hello!! Thanks for posting your experience, this will help others to decide where to go on vacation. It will be a pleasure to host you again at Playa Azul and pamper you as you deserve. See you ina a future Kind regards Ana
5 out of 5
Recommended
for Everyone
by Joe from Central - MN

Nice hotel on the beach

Posted Mar 4, 2014
Pros: Everything
Cons: Add a few English TV channels
Location: Snorkeling and golf!!!
Hotel is nice and quiet, golf is great. Love the town, it is nice, quiet and safe. Sitting in the sun was fun, weather was great. The staff was wonderful
Comment from
Jan 18, 2014
Hola from Playa Azul!! It is a pleasure to read that you hada a great time and that you loved the golf and the nice and quiet hotel. Thank you very much and we all look forward to having the pleasure of welcoming you again very soon. Kind regards Ana
5 out of 5
Recommended
for Everyone
by Dan from Grosse Pointe, MI

Great stay....

Posted Feb 23, 2014
Had a great stay....we did not do all-inclusive but the breakfast buffet was really good... Beach area was nice...soft sand and none of that smelly algae we got at the Melia...a bit rocky at the water entrance but worth navigating through it.... Staff was outstanding.... Location okay but had to take a taxi to golf course... Would have preferred a hotel shuttle with the golf package.
Comment from
Jan 19, 2014
Greetings from Cozumel Thank you very much for your nice comments, I will forward your shuttle request to the corresponding department. I hope to see you in a future. Kind regards Ana
4 out of 5
Recommended
for Everyone
by Kenda from Texas

Very Nice Hotel close to Beach (small beach)

Posted Jan 23, 2014
Location: Very close to Airport and Town!
All inclusive, Food was really good, alcoholic drinks were wonderful (not watered down) Rooms were great! Very nice Boutique Hotel. Very quite! Very small pool. Beach is pretty small as well, however it was beautiful very private. Close to airport and town. The staff was excellent!! We were attending a wedding! The wedding was at a private Island. The hotel hosted a private party the night before the wedding and is was awesome.!!