Ratings based on 1,119 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom St.Louis, MO
Great (Quiet) PlacePosted Dec 25, 2014
Pros: Quiet, good food, close to good diving
Location: The only thing I did was dive. The pier where I was picked up was a short walk down the beach and it was a short boat ride to the dive sites
I will start off with the worst thing about the resort. While the beach area is big and sandy the swimming area is very rocky so you need water shoes. This is a reflection on Cozumel, not the resort My wife and I were there from Dec. 12 - Dec. 22 Even though there were activities for those who were interested we really liked the fact that it was so nice and quiet on the beach, lots of recliners and palms and umbrella for shade. I went diving several days, the Expedia rep was in the resort twice each day and I was able to book my diving through them (Dive with Martin, they were great, good boats and always small groups) The dive boat picked me up from the pier that the Sunscape shares with the resort next door. We have been going to Caribbean all-inclusives for the last 10 years and after about a week we are always ready to get back to the states because we are tired of the food. The Sunscape has far fewer dining selections than the bigger resorts. We were there last year for 15 days and this year for 10 days and we were still enjoying the food on the last day each year. We have been looking all over the Caribbean for just the right resort/weather/diving. I don't know if the Sunscape Sabor is that place or not, but we will probably go back there next year
for Everyoneby A verified traveler
Posted Dec 7, 2014
it was my first experience with an all-inclusive. i'm generally too much of a food snob to stay in a facility where my dining options are limited; however, i was quite surprised by the variety offered and the quality of the some of the meals.
by A verified travelerfrom Chicago
It was a terrible hotel with a nice location.Posted Dec 1, 2014
Pros: we liked the people working there, that was all. If it wasn't for the employees this would have been a very bad choice.
Cons: We would have to say many things could be improved such as food variety, hours, too many things to list.
Location: we rented a jeep for the night. The jeep that we rented turned out to have horrible lights which was dangerous when night came.
We enjoyed the location of the hotel. We did not enjoy the facilities and the lack of food choices. We are not accustomed to food not being available after 1 am. We know most people reading this will say that is late enough. What I will say to you is that not everyone goes to bed on vacation before 1 am so this was not a pleasant discovery. Also room service was shut down at 10 pm another damper for people that enjoy retiring to your room early. They tricked us into going to a presentation to become a member of their club. We were given an all paid spa (massage for two) so we thought. Turns out it wasn't surprise, surprise!!
for Everyoneby A verified travelerfrom Illinois
Wonderful vacationPosted Nov 29, 2014
We took our adult daughters for the first time and had a great experience. Plenty of beach chairs, smiling staff, and great scuba at the resort.
for Everyoneby A verified traveler
Outstanding staffPosted Nov 29, 2014
Pros: The friendliest staff
Cons: Rooms are nice but could use some improvements
Location: Nice location, rocky beach, close to Chankanaab Park
I recommend Sunscape Sabor. Rooms are nice food is good and the staff is top notch. I will be going back.
for Everyoneby A verified traveler
Enjoyable and relaxingPosted Nov 18, 2014
The staff was excellent. The food was OK. Room was nice and pretty clean. We thought that they pressured us a little too much to buy extras.
for Everyoneby A verified travelerfrom Tulsa, OK
Great staff and service!Posted Nov 15, 2014
Pros: El Patio restaurant, beach, bar
Cons: entertainment, buffet
We went to Sabor as a group for vacation. It was mine and my fiancé's second time to stay there. The whole staff was very friendly and the service was great! A couple of not-so-good things were the buffet food and the experience getting the free Wi-Fi that was included in the Expedia.com package. A few of the people we were with actually had to pay for the Wi-Fi because they didn't have the print out of the agreement that showed where it said Wi-Fi was included. I received mine, but the process was difficult. I had to call and go to the front desk several times. They didn't give me the password until 24 hours after I was there. Let this be a lesson to ALWAYS print out your itinerary. The dinner restaurant, El Patio, was excellent! So was the Italian dinner. And the drinks and bartender were awesome! We were a little disappointed in the entertainment. There was a fire show at the "sister property" next to Sabor, but we weren't allowed to watch it since we didn't stay there. However, their tenants could use all of Sabor's facilities. Overall, we had a great time, especially for the money we spent.
for Everyoneby A verified travelerfrom Massachusetts
clean hotel great location to beachPosted Nov 5, 2014
second visit to Sunscape Sabor. On my first visit part of the hotel and one pool was shut down for remodeling. was looking forward to seeing the renovations this trip. Upon arrival we discovered that area was sold to another Hotel chain (secrets) and also the Market Cafe where we had eaten most meals was also part of Secrets now. Lobby now has time share people trying to take you for a 90 minute tour of Secrets. Once we firmly said NO they left us alone. Food was good. Portofino is excellent as well as el Patio. Maryianna and Jose' are awesome with activities. Riccardo at the Tortugas bar is a great guy. We stayed one week oceanfront and had a great room very clean (thanks Julia) and just relaxed -beach is beautiful, water wonderful and warm. Island is safe we took a taxi into town with no problems, other used scooters to see island. Very safe and pleasant. I missed the areas that where given to Secrets but Sunscape Sabor is still the most relaxing place we have ever visited.
for Everyoneby A verified travelerfrom carmel indiana
3rd week to this hotelPosted Oct 20, 2014
I was there for two weeks in January then went to the sister resort in curaçao and had this trip booked back at the same hotel. If you like an all inclusive then you must give this hotel a try. Beach pools bars restaurants pool activities etc. I will go back next year
for Everyoneby A verified travelerfrom indiana
Nice hotel with a fantastic dive staffPosted Oct 20, 2014
Second time to this resort. Dive house is a fantastic dive shop and in house at this resort. The resort is nice and the food is pretty good. Grounds are clean and the staff is very friendly. We will be back again soon.