Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Don't do it

Posted Aug 25, 2014
looking for just one night in Cranbrook. dirty, tired, awful beds and just plain old bad.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna

Typical older hotel along a highway

Posted Aug 8, 2014
Nothing exciting, but clean and close to the highway, central location in cranbrook, breakfast included (typical eggs n bacon greasy ...)
4 out of 5
Recommended
for Everyone
by Gregg from St Albert

dated but just fine

Posted Mar 13, 2014
Pros: The food was good, the included breakfast was better than most
Cons: room TV and overall updating
Location: perfect location, but keep in mind EVERYTHING in Cranbrook is build on the railroad tracks
This hotel looks and feels pretty much as it did 20 years ago. This is one of few hotels that have not updated room tvs. But it's clean and not over priced, good meal in the pub.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise!

Posted Aug 10, 2013
Pros: Value and food.
Cons: Dated fixtures and furnishings. Limited natural lighting.
Location: Ideal local.
We received great value and food offered with our stay!
3 out of 5
by A verified traveler

Outdated

Posted Aug 2, 2013
Pros: Nice breakfast
Cons: Carpet
Needs updating of equipment and decor in common areas and rooms
4 out of 5
Recommended
for Everyone
by Jamie from Cranbrook

Comfortable

Posted Jul 30, 2013
Pros: Clean
The beds were very comfortable and the hot breakfast included was decent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Heritage Inn Experience

Posted Jul 26, 2013
Location: We were going to Fort Steele the following day so this hotel location was perfect for us on the east side of Cranbrook.
We had 9 people in our group in 3 different rooms. We all agreed they were very clean and comfortable. The children enjoyed the pool and the adults the hot tub although it was on the warmer side. We all had a nice hot breakfast with good service too.
4 out of 5
Recommended
for Everyone
by RL from Canada

Decent stay

Posted Jun 24, 2013
Wifi was an issue daily and had to request that it be re-booted. Hot Breakfast was fresh and tasty and room was clean and comfortable. Air-condition needs upgrading as it was noisy.
4 out of 5
Recommended
for Everyone
by John from Vancouver, BC, Canada

Good deal.

Posted Aug 25, 2012
Better than expected for the price. Stay included a full hot breakfast in the on-site restaurant, which was great. Room was adequate and included all the amenities one might expect of a modern hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Little Spot

Posted Aug 21, 2012
The front desk was very friendly and recommended a local restaurant that was outstanding!