Exterior

Reviews of The George Hotel, Crewkerne

3 out of 5
The George Hotel, Crewkerne
Market Square, Crewkerne, England

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 112 reviews" "
Rating 8 - Good. 46 out of 112 reviews" "
Rating 6 - Okay. 27 out of 112 reviews" "
Rating 4 - Poor. 13 out of 112 reviews" "
Rating 2 - Terrible. 6 out of 112 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
A good stay in this hotel. Lucky enough to be there for steak night which was a bargain - 2 rumps for £25. Cooked breakfast was also good and the room was comfortable. Will stay again if in the area.
Stayed 1 night in Mar 2024

8/10 Good

Joy

Stayed 2 nights in Dec 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent cooked breakfast.
Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 3 nights in Sep 2023

8/10 Good

Fuka

Stayed 1 night in Sep 2023

8/10 Good

Collette

Stayed 2 nights in Sep 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alexander

Stayed 1 night in Jul 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was idea no complaints whatsoever. However the local area is not served with taxi services. When a taxi was eventually found we were quoted £50 for a fare under 2 miles. No where to park for longer than 4 hours duration. The taxi situation and parking spoilt the stay.
Stayed 2 nights in Jul 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stop over
The accommodation is across the courtyard from the main pub on entering it didnt look very inviting, so up the stairs to the room (4) and I was very impressed very clean and comfortable decent size Tele for a hotel large shower only one little issue the sink drain was very slow (I meant to have told management) overall great value and would recommend and stay again
Stayed 1 night in Feb 2023

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2022

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Central location; historic property with lots of character
Stayed 1 night in Sep 2022

2/10 Terrible

Gerard

Stayed 2 nights in Sep 2022

8/10 Good

Stephen

Stayed 3 nights in Jul 2022

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
Dated parking a problem
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Cajiten

Stayed 4 nights in Apr 2022

2/10 Terrible

Yvonne

We arrived about 5 pm after a very long day travelling. The hotel was shut up no one available. We were informed by a business close by that the hotel had closed. We were very angry that they did not bother to inform hotels .com so the rooms would not on the site.
Stayed 1 night in Feb 2022

10/10 Excellent

john

Stayed 1 night in Jan 2022

2/10 Terrible

kenneth

Stayed 1 night in Jan 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Harold, Lowestoft, Suffolk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and adequate and warm. Food OK but not exceptional.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms. Friendly staff, that were very accommodating towards two muddy mountain bikers and their muddy bikes. Despite being on the main road, the overlooking room was very quiet through the night. Parking is only available in the nearby pay and display, which is free between 6pm and 8am. Slight irritation to have to get a ticket to cover breakfast time. However, the lower room rate easily covers the small expense. Would stay again and recommend this hotel.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff disengaged, no food on Sunday nights, very lack lustre breakfast service and FEB worst we could remember. Noise from Lidl loading at dawn disturbing to sleep.
Stayed 1 night in Aug 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay, staff very friendly and helpful. Food very nice.
Stayed 2 nights in Aug 2019

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Car parking issues
Ok for its star rating but service at mealtimes can be variable - seemed to be one person trying to do everything. Parking was a problem as car park maximum 4 hour stay by day and there was nowhere else - we were told to park near M&Co but that had a 90 min maximum stay.
Stayed 3 nights in Apr 2019

6/10 Okay

Brian

Liked: Cleanliness
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

Ken, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
A good value Hotel in the centre of Crewkerne. Clean and smart room wit very smart bathroom facilities. Good breakfast, server piping hot. Pleasant Bar area.
Stayed 1 night in Oct 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The George
The room was great, clean and comfortable. The breakfast was poor, no fruit juices available, no fruit or continental option and the coffee was awful! The cooked breakfast was fantastic though although I don’t like to eat these too often! Overall fine but the breakfast really let it down.
Stayed 1 night in Sep 2018

8/10 Good

Stewart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Ian

Disliked: Property conditions & facilities
Dont
Not great, room ok, there was no parking which needs to be made more obvious on the website, we stayed here especially for the food which looked great and varied on the website but when we sat down for dinner there was only six items on the menu none of which I liked, we had to travel elsewhere to get something to eat, breakfast was pretty grim all stacked in a pile covered in pepper which I could smell from afar I hate pepper, when I did get my pepper free breakfast it was lukewarm and under cooked but by that time I had lost my appetite, I would never recommend this place. For the money we spent there are far better placed to stay
Stayed 1 night in Jul 2018

6/10 Okay

Eric, Lichfield

Liked: Cleanliness, room comfort
Disliked: Staff & service
Surprisingly Quiet
Ideal for what we needed, the Room was very clean and surprisingly quiet for its location. When we checked in the lady on duty was very helpful and friendly explaining everything well. Breakfast and the morning staff was a completely different experience. Breakfast was poor, Restaurant was messy and dirty and the sraff not that friendly, infact on occasions a bit rude. We would stay there again if the location suited our needs and other Hotels weren’t available.
Stayed 1 night in Jul 2018

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
not a good experiance
the hotel could be a wonderful place to stay with a bit more attention. the overall cleanliness was awful. on the first morning a chef appeared out of the kitchen with a filthy dirty jacket on. I was put off by this so did not eat there any more. there was litter and dust on the dresser at the entrance to the rooms that stayed there the whole four days I stayed. the room was nicely set out but was not clean. I would have loved to stay there again but the overall cleanliness was very off putting
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Nice location and but something not quite right !
Nice Hotel / Pub, rooms separated from the main building, my room was noisy from the boiler and the alley way outside the window with people smoking outside, but being a period type building would be difficult to noise insulate from the outside. Food I had was pub food, unfortunately I didn’t have such a good experience, I sent my food back as it didn’t come as described I.e things missing from the dish, I chose another, the young Chef apologies for the lack of ingredients which is fine of course but however U woke up in the middle of the night with some toilet troubles, not a healthy stomach let’s say ! This was from food that was deep fried so should not be an issue but something was not quite right, not food poisoning either ! Room was nicely presented, bed was nice to look at but left me aching in the morning. Breakfast was limited and slow as it was the same young Chef serving and cooking. The price is very reasonable for the right experience but unfortunately I did not have a good overall experience.

4/10 Poor

Peter

Liked: Room comfort
Disliked: Staff & service
Would not stay here again
Stayed 1 night in Feb 2018

6/10 Okay

ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
More attention needed to basic hotel keeping.
Nice, clean, comfy room ...... BUT. room not cleaned during stay Bed not made up Towels not changed Dirty towel in bathroom when we arrived No drinking water provided Welcome tray not replenished. Breakfast finished long before advertised time. This is under new management and the rooms have been refurbished but there is so much more that needs to be done for this hotel to get a good rating.
Stayed 2 nights in Feb 2018

8/10 Good

Maureen, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient for our visit
The hotel was excellent but the breakfast and service thereof was lacking.There was only one cereal, no juice,coffee served from a machine in the bar,table not laid for breakfast(set for an evening meal). food was mediocre. and the young man serving seemed surprised to see us. Having stayed before in this Hotel prior to takeover I was disappointed. I cannot fault,however , the room it was very good. Thankyou Maureen Redrup.
Stayed 1 night in Jan 2018

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying visit
For the price we paid, we couldn’t fault it at all. We booked it the last minute, to visit a poorly family member, so wasn’t expecting anything special but we were very pleasantly surprised.
Stayed 1 night in Dec 2017

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somerset value
Temporary bar and restaurant whilst refurb happens do not ideal. Locals very loud Visited before refurb and saw new room so heading in right direction. Very helpful staff
Stayed 1 night in Oct 2017

6/10 Okay

Tom, Christchurch, New Zealand.

Liked: Staff & service
Disliked: Cleanliness
Good value but very small room.
The desk staff, Muhammad, James and Gareth were brilliant.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in easy. Room very clean and comfortable.Dining area and toilets in the bar area a bit in need of some tlc, but I think that is on the cards. Staff very friendly and helpful. The only downside of this hotel is the fact that it has no car parking.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange set up
The George is an unusual set up because it's rooms attached to a pub.The rooms have all had a very recent revamp because you could still smell the paint ,apart from the entrance way which still needed to be done. The pub itself needed a very major overhaul and was not a good advert for the rooms
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Won't stay there again.
Hotel in process of renovation, room was shabby, you could not use TV and bedside light at same time as had to transfer the multi-socket from one side of the room to the other. Access to room via long corridor up and down several stairways. No parking at hotel, must use supermarket car parks. On main road through the town and very noisy.
Stayed 1 night in Jun 2017

8/10 Good

jo, aylesbury, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming hotel central to all facilities
lovely old building, situated conveniently in pleasant but busy crewkerne. we arrived by rail, so location a plus lovely food, rooms very good. staff helpful and efficient builders currently updating all the rooms, but didn't affect us at all in terms of noise. only downside was lack of hot water on first evening,due to the building works.

6/10 Okay

roger, birmingham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lol
We booked 2 premium rooms but they must have a different definition of the word to me as having a 4poster bed in it doesn't quiet do it if the room doesn't get cleaned or the beds don't get made ther was no toilet paper in the bathroom. So overall experience was not good

6/10 Okay

Lana and Greg, Nova Scotia, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel under new ownership and working out problems
This hotel is under brand new ownership so please keep in mind they are working to improve. Firstly, we booked this hotel because of the very cheap rate of $67/night Canadian. The first room we had wasn't even worth half of that because the heat was unbearable and the TV didn't work and no wifi. After several calls they decided to move us to the George suite. This room was lovely and had a nice jacuzzi tub, great TV, etc. We were very happy with this room, however, would not have paid the price of 160 pounds per night. Breakfast was included and it was great....both hot and cold full breakfast was available. The staff were very nice and helpful. This is not an accessible hotel. Many, many steps up and down all over the hotel. Taxi service in this area is limited, so make sure you book in advance. There is a wonderful Indian restaurant right across the street which I highly recommend which is called Bengal Raj. There is a pub on the main level and the food is very good. There is a supermarket called Lidl for all of your needs very close by. Many quaint little shops around this hotel.