Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby MaKayla from Albany NY
Just wanted a nice pool and good hospitality.Posted Mar 10, 2014
We stayed the night after going to the children's museum. All we were looking for was a nice pool for the baby to play in and a clean comfortable room to sleep. The pool was great, it was big warm and extreamly clean. The way it is designed it makes you feel like you are out side! The room was very clean, but small and out dated. It was a nice hotel but I expected more out of a Crown Plaza.
for Familiesby Dan from Connecticut
Crowne Plaza in Cromwell CTPosted Feb 10, 2014
Pros: The indoor pool. The jacuzzi and pool was so crystal clear and clean.
Cons: Some of the patio near the pool has some loose stone.
Location: Tons of great restaurants and stores near by. Children's Science Center in Hartford.
We stayed here to have some private family fun time with 2 of our kids ages 9 & 14. We all had a fantastic time, the room was great with flat screen TV and HBO Family. Nice desk/table that was used for some work and play. Beds were comfy, 2 sinks made it easy for all of us to get ready, clean shower. The pool area was fantastic, with a giant movie screen where we watched a movie while swimming. The jacuzzi, sauna and work out rooms were great! I enjoyed the high definition TV in the workout room while riding the bike and stair master. What a great place for a great price.
by A verified traveler
Posted Jan 3, 2014
Recommendedby SV from Cromwell
Pleasant stayPosted Dec 31, 2013 on Hotels.com
for Familiesby Mindy from NH
Good location, but old hotel buildingPosted Dec 31, 2013 on Hotels.com
My parents celebrated their 50th wedding anniversary in the area, so we chose this hotel because of the location. The bathrooms are tiny, maybe the smallest bathrooms I have ever seen. The TVs are small, too, but they are flat screen at least. There was no wending machine on our level (3), which was very negative for us. It was Saturday night, so we could barely sleep at all, because the people on the corridor were so loud. I had to drive after 3 hours of sleep. The hotel was not too expensive, but the rooms are very small, and you CANNOT have 2 people in the bathroom at the same time.
for Personal Eventby A verified traveler
Too noisey for mePosted Dec 2, 2013 on Hotels.com
We have stayed at this hotel 3 times and twice now we have had a room where the heating unit was so loud that it woke us up every time it came on during the night. When I asked/complained in the morning no explanation or apology was offered. We will not be staying here again.
for Personal Eventby Family of 5 from Los Angeles, CA.
Very convenientPosted Oct 17, 2013 on Hotels.com
On our "most important" list for a hotel stay are: safety, cleanliness, smoke-free, quietness, room service, pool, and comfort of the beds. This hotel checked all of them except for the last thing mentioned, the beds. After a long day there is nothing more satisfying to us than plopping down in a super cozy, comfy bed. Well, the beds were firm (and that's okay), but the bedding was minimal, thin, and the waffle weave on the blanket was uncomfortable. I hope they change this soon as the rest of the hotel was a very pleasant experience.
for Business Travelersby Matt from Haverhill, MA
Stay somewhere elsePosted Oct 16, 2013 on Hotels.com
This hotel was terrible. The ceilings are too low. I stand 6'1" and upon checking in I could barely fit in the shower. Three consecutive days I returned from meetings to have my card not work to open the door. One day I was left waiting outside my room for 20 minutes until someone came to open it. In a five night stay the garbage was never removed from my room. Find other accomedations.
for Personal Eventby RP from NJ
Quick StayPosted Oct 11, 2013 on Hotels.com
Hotel was conveniently located directly off the highway. Rooms were nice, service was great, pool was cold and lacking, neighborhood was scarce.
Recommendedby A verified traveler from maryland
Posted Sep 17, 2013 on Hotels.com
very nice hotel at an affordable price...