Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice staff, clean, convenient

Posted May 27, 2015
Will definitely return. Very nice staff, clean, convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Pros: Easy access off of I-40.
Check-in was simple. The lady at the front desk told me where to find what I needed to make my stay enjoyable. My room was clean and I had no issues while I stayed there overnight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice surprise

Posted May 5, 2015
nice clean hotel just off the interstate yet surprisingly quiet. Good value for your money. The only problem I had was that my whole floor smelled like cigarettes even though my end of the floor was supposed to be no smoking and the air conditioner in my room didn't blow cold air like I wanted it to but it was still at a comfortable level. I most definitely would stay here again.
3 out of 5
Recommended
for Other
by A verified traveler

Posted Apr 27, 2015
Was in town for a Golf trip and this was the perfect location after a long drive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel

Posted Apr 25, 2015
Very average hotel; however, clean and comfortable
3 out of 5
Recommended
for Couples
by A verified traveler

Price Gouging during ice storm

Posted Feb 28, 2015 on Hotels
We had to stay a night during an ice storm. We wanted to stay another night but the hotel manager was gouging rates. It went from $120 to $129. A normal night would cost about $90 per night. Will never stay at this hotel again thanks to the hotel manager gouging prices and taking advantage of people that lost power, some for over a week. Breakfast was nothing fantastic, coffee was weak. Room was cleaned after we checked in. There were two broken lamps in our room.
4 out of 5
Recommended
for Families
by Lesliefrom KY

I would stay again

Posted Nov 19, 2014 on Hotels
The service was great, very friendly. Room was clean and the beds were fine.
5 out of 5
Recommended
for Couples
by Timothyfrom Chattanooga

Great Hotel with Great Value

Posted Nov 11, 2014 on Hotels
Upon arrival, the staff was was very polite and helpful. We were able 2 have our pets a with us in the hotel room. The place was very clean from the pool, outside ground, public bathroom, and room. The bed itself was very comfortable. The morning breakfast had many choices from cereal,sausage gravy, biscuits,bagels, danishes, poached eggs, sausage, coffee and juices. If we are ever in the Crossville area again, this will be our first choice of hotels.
2 out of 5
by A verified traveler

Problems

Posted Nov 9, 2014
Pros: bed was clean and comfortable
Cons: phone service and staff.
Location: Nothing to do near by. Only fast food for dining. Though one local steak house - ??? (VEGAS)
Lost cell service and no long distance phone service in rooms!. Molding food left in microwave! Small TV, but good cable. Shower did not adapt to handicap accessibility. Manager did not make any accommodations for the problems. Overall I would not stay at this hotel again. Location not accessible to dining other than fast food.
3 out of 5
Recommended
for Families
by A verified traveler

Hotel near Fairfield Glade

Posted Nov 1, 2014 on Hotels
The overall care and repair of the hotel appeared to be neglected (broken door window, juice machine out of order, soiled carpet in elevator, etc.) Room was clean and met our needs