Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great stay

Posted Jul 23, 2014
A really nice place to stay. Very convenient to all places we visited
3 out of 5
Recommended
for Personal Event
by A verified traveler

Unproffessional Receptionist

Posted Apr 15, 2014 on Hotels.com
Stay was good overall, But the receptionist at the time was extremely unprofessional to another guest and in front of other guests including myself as well. There was a complaint about someone's bedding being dirty and the guest was trying to get a refund, then someone came in and asked that person was there anything wrong and he told him. So that other person left, then the receptionist just went off! and said you should be charged for your room because of what you said and you don't ever need to say what is wrong with your room to someone else and your just stupid. So as I said very unprofessional rather it was true or not about the shape of the room. My room was clean and neat and no problems though.
5 out of 5
Recommended
for Shopping
by Janice from Crossville

Very Welcoming--Will stay again!

Posted Apr 9, 2014 on Hotels.com
My husband and grandsons were there for just an overnight stay. We got there later then anticipated, but the front desk staff were very welcoming and got us checked in and to our rooms very quickly. Will definitely stay again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Right off Interstate for easy access

Posted Mar 25, 2014 on Hotels.com
We were coming back from South Carolina and needed a place to stay that was convenient and easy to find. I found this hotel and decided to give it a try. Its located right off the interstate so its easy to find. Once we parked I went in and was greeted by a nice desk clerk that got us checked in quickly. She told us about the complimentary breakfast and asked if there was anything else we required. The place filled up at night but was relatively quiet. Plus the breakfast room was pretty decent with the usual waffle maker, eggs, sausage,biscuits & gravy, fruit and yogurt. It was a cost saver and very convenient. We liked our stay and would put it on our stay again list.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Nice hotel but right next door to interstate

Posted Feb 24, 2014 on Hotels.com
Like the hotel, very clean and breakfast was supposed to open @6:30 but actully opened at 6:00 which was more convienet for our stay. The beds are very comfortable and the rooms have plenty of room. Only complaint I have is that the temperature in the room must have a trick to keep it comfortable. We would go from hot to cold, cold to hot all night which made sleeping almost impossible. If you can get the thermostat under control then you will enjoy this hotel.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Janet from New Jersey

Conveniently located to major highways

Posted Jan 10, 2014 on Hotels.com
Very clean. Staff was friendly and helpful. Would stay there again.
4 out of 5
Recommended
for Personal Event
by Heather W.

Great stay for the price

Posted Dec 2, 2013 on Hotels.com
This is my second stay at this hotel this year, and it was as good or better than the first. Our room was clean and comfortable. Hotel staff was very friendly and accommodating. While the free breakfast was not gourmet (nobody really expects that for this price, do they?), the little cafe has a nice ambiance, the food was passable and there were plenty of choices, and the attendants were always busy making sure everything was clean and well stocked. I would have given five stars, except on this trip there was a strange and unpleasant smell in the hallways - reminiscent of kerosene; apparently some kind of cleaning product/process. The smell didn't permeate our room or breakfast, so it wasn't that big a deal. Overall - I have paid much more for much less comfy sleep space in the past. We travel to Crossville fairly often, and this will probably continue to be our go-to overnight destination.