“Great value”

Pleasant surroundings, pleasant helpful staff , great breakfasts. Would suggest no TV at dinner time or breakfast or at least mute it. City center easy to access. Lots of history to see.

“Botique experience”

The hotel was very new, clean, and the staff was extremely helpful and friendly.

“Nice and Quiet”

Was very pleased with Hotel La Casona. It is not close to the Parque de Calderon, however a brief taxi ride and you are among all that is going on! They also have true hot water...not from a 'widow maker' shower! Breakfast was good! Outside sitting area very comfortable! One of the desk clerks recommended we hired a driver, Angel, who speaks fluent English and is very knowledgeable of the area of Cuenca as well as surrounding cities. He took us to the only family left that makes and weaves a lot of different textile (and they are also for sell). From making the yarn, to dyeing it, using material that God has put on this earth....totally and all natural! The mother finishes some of them off by hand! It appears to be crocheted, however she does it with her fingers!!! AMAZED!!! Angel also took us to visit the location where they grow Orchids! I had no idea that it took so long to grow an Orchid! They have several different types! AMAZED!!!

“Would go back”

Reception staff usually spoke English very well. Hotel located close to huge super market and mall with fast food and Tex-Mex restaurants that are familiar to those of us from the USA. Hotel is very close to the center of Cuenca so it's an easy walk to museums, cathedrals, Ecuadorian restaurants and shopping. Very safe feeling neighborhood including a bank with ATM machine very close to hotel.

“Good location”

The staff is cordial but did not speak English which we understood since we were in their country, not ours. The first room was very small but the following night they moved us upon our request to a great room at no additional cost. They ad great Wi-FI service which only went down once when they lost their power. We were on the second floor and the old wood floors made fr a lot of creaking when walking across them, especially at night. Ths little boutique hotel is beautiful ad as a nice, very reasonable restaurant with good food although a limited menu.