Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.4 Service & staff
3.5 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified travelerfrom CT
DisappointedPosted Mar 27, 2015
When we arrived our villas were still dirty from previous stay. The cleaning staff was very disrespectful and told us that we had to wait for her to clean it just like the owners because she woke up in a bad mood. The rooms weren't stocked daily so we had to share the other cabins bathroom because we didn't have any soap or toilet paper.
for Everyoneby A verified travelerfrom toronto
Great hotelPosted Mar 4, 2015
Outstanding experience, excellent staff The only comment is that the hotel does not have a shuttle which takes you from the airport/ferry to the hotel when you arrive/leave
by A verified travelerfrom Chile
Not enoughPosted Mar 2, 2015
The place is lack of investment and attemption. You must to rent a car to go the interesting beaches, restaurantes and supermarkets. The mini apartment is pretty good: wide space in all bedrooms (2) with conditioned air; in the 2 bathrooms they don't put shampoo or either hand soap, 2 towels by bathroom than change every 2 or 3 days, really good shower. The mini apartment has a very well equipment: wide microwave, electric wave, wide refrigerator, conditioned air, clothes washer and dryer. There are two doors, no one stay total close, there is an space between the floor and the door that is always open so the mosquitos get in the apartment always. There are a couple of windows that can't close either and happen the same thing with mosquitos. We saw a couple of cucarachas inside. They change the trash every 2 days in average. The personal is not very motivated, they just answer what you ask without even looking at you. The swimming pool is the best of the condo, but you're not going to use it, because you are going to culebra for its beaches. They don't have any place to eat or drink something, they have just free coffee at 6.30 am (Too early!). Definitely, they have so much to improve to be a lovely place to stay. It is just almost fine. Culebra is a lovely place with wonderful places that deserves a lovely place to stay at nights.
by A verified travelerfrom fl
rundown,shabby,should not be rated 3.5Posted Feb 3, 2015
Cons: tell potential guests the truth and rate it accordingly. Doesn't give me the feeling that Expedia knows much about the hotels they offer
I answered you questions the other day read them. This hotel was extremely run down
for Couplesby A verified traveler
Posted Feb 3, 2015 on Hotels.com
for Familiesby Williamfrom Miami, FL
Amazing view and perfect getawayPosted Jan 31, 2015 on Hotels.com
Liz was an amazing host, I was there with my wife and my son and they made sure we had a great time, they were really attentive to giving us directions form the hotel and were expecting us when we got there, then they gave us directions to the closest beach so we could enjoy the rest of the day, Liz gae my son an ice cream, gave us some cold water and beach towels so from the get go we felt welcome and ended up spending the time of our life, I would recommend Culebra Moon Villas anytime.
for Couplesby noorchayafrom Florida
So-soPosted Jan 26, 2015 on Hotels.com
It is ok; not too bad. However, the location is a bit far from shops and restaurants.
by A verified traveler
Most friendly host!Posted Dec 12, 2014
We enjoyed our stay, staff was so polite and accommodating. This is the place to stay if you have a jeep rental and have traveled staying in hostels.
for Familiesby A verified traveler
Not a good stayPosted Dec 1, 2014 on Hotels.com
room is clean but lack of maintain. Lack of privacy. Ants in the kitchen.
by A verified traveler
THE WORSE NIGHTMARE I NEVER HAD BEFORE.Posted Sep 3, 2014
This place is the WORSE place to stay if you go to Culebra. it is dark and so far away from the tourist zone and worse of all, the staff is so unprofessional.... the owner tries to be nice, and in a way she was, but is obviously that she cant handle the whole place. We arrive early and there was no one to help us, they let me waiting for at least 15 min to "check in" while she was talking to I don't know who. the office and almost the whole place was unattended, Lisa the owner said that they had a storm couple days ago and they haven't clean the mess. Officially we never made the check in and never signed any paper work.. she showed me the room where we were going to stay but never gave me the keys, I got them because she forgotten inside the room....also one of the guys was so rude to us, yelled at me and also at the owner more than a couple of times... he was drunk, fowl speaking and cursing. obviously we got so scare about staying for the night, thank god I asked for help to one of the locals and they gave me some info about that guy and that hotel. The previous owner made some investments on another hotel in Costa Rica (if I remembered correct), and the bank is taking over the Bahia marina hotel.... a really good and nice person helped us to find a safer place to spend the night, but after that, I couldn't close my eyes at all. It probably doesn't sound that terrible now, but when you are stuck in the middle of no where, IT IS a nightmare.. PLEASE DO NOT STAY HERE!!!