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Reviews of Microtel Inn & Suites by Wyndham Culiacan

3 out of 5
Microtel Inn & Suites by Wyndham Culiacan
Blvd Pedro Infante 2525, Poniente, Culiacán, SIN

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 448 reviews" "
Rating 8 - Good. 126 out of 448 reviews" "
Rating 6 - Okay. 35 out of 448 reviews" "
Rating 4 - Poor. 13 out of 448 reviews" "
Rating 2 - Terrible. 13 out of 448 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro Garfio

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2024
Response from Equipo Microtel on Apr 12, 2024
Gracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites by Wyndham Culiacán, me alegra que su estadía haya sido placentera, lo esperamos en estadías futuras.

2/10 Terrible

Elena, Corona

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing ! They need a really serious update! Bathroom old and dirty same as the towels old dirty bed and sheet horrible I got a neck pain I couldn't go other hotel bsc my fam was there ! Also AC smells really really bad BCS they don't change the filters! No body speak English! Never again
Stayed 6 nights in Mar 2024
Response from Equipo Microtel on Mar 19, 2024
Estimada: Elena BurgueteGracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites by Wyndham Culiacán. Lamento que su experiencia no haya cumplido con sus expectativas, permítame expresarle mis más sinceras disculpas.Sus comentarios son muy importantes para nosotros y me entristece saber que no cumplimos con sus expectativas, tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en un futuro.Apreciamos el tiempo que se tomó para compartir sus inquietudes y esperamos nos brinde la oportunidad de brindarle un mejor servicio en el futuro.

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how they had secluded parking and the staff was very friendly rooms where very clean. Quick and easy
Stayed 1 night in Mar 2024
Response from Equipo Microtel on Mar 15, 2024
Gracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites by Wyndham Culiacán, me alegra que su estadía haya sido placentera en Microtel Culiacán nos esforzamos continuamente por satisfacer sus necesidades y expectativas, lo esperamos en futuras estadías.

6/10 Okay

Alfonso

Stayed 2 nights in Jan 2024
Response from Equipo Microtel on Mar 20, 2024
Gracias por tomarse el tiempo de compartir su experiencia en Microtel Inn & Suites by Wyndham Culiacán, sus comentarios son muy importantes para nosotros.

10/10 Excellent

N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be able to open the window. Clean.
Stayed 1 night in Jan 2024
Response from Equipo Microtel on Jan 29, 2024
Estimada: Nancy Wyeth Gracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites Culiacán sus comentarios son de suma importancia para nosotros me alegra saber que cumplimos con sus expectativas.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Nov 2023
Response from Alejandro on Dec 5, 2023
Estimado Richard,Gracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites by Wyndham Culiacán. Siempre es un placer recibir comentarios positivos.Me alegra especialmente que haya encontrado placentera su estadía, compartiré sus comentarios con nuestro equipo, quienes estoy seguro se sentirán alentados por sus comentarios. Aquí en Microtel Inn and Suites by Wyndham, nos esforzamos continuamente por superar sus expectativas. Gracias nuevamente por compartir su experiencia y esperamos poder servirle en el futuro.

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, great customer service, clean room. Second time we have stayed at this hotel. We will definitely book at this hotel again.
Stayed 1 night in Nov 2023
Response from Alejandro on Dec 5, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Culiacan. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jose

Stayed 1 night in Oct 2023
Response from Equipo Microtel on Oct 13, 2023
Gracias por tomarse el tiempo de contarnos su experiencia en Microtel Inn & Suites by Wyndham Culiacán, sus comentarios son muy importantes para nosotros y me alegra que su experiencia haya cumplido con sus expectativas.

6/10 Okay

Carlos

Stayed 2 nights in Sep 2023
Response from Equipo Microtel Culiacan on Sep 21, 2023
Gracias por sus comentarios, le aseguramos que su próxima estancia, será mas placentera.

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitalarios
Todos los chicos del Hotel muy hospitalarios y con muy buena actitud felicidades! El desayuno muy rico todo super bien...
Stayed 2 nights in Aug 2023
Response from Equipo Microtel on Aug 30, 2023
Muchas gracias por sus comentarios y preferencia. Externaremos sus comentarios a todo el equipo Microtel Culiacán, Gracias por su preferencia.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Equipo Microtel on Sep 2, 2023
Gracias por su preferencia.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service clean room fast check in
Stayed 1 night in Apr 2023

6/10 Okay

chong In

Stayed 1 night in Mar 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Safe clean. Breakfast included was well done.
Stayed 2 nights in Feb 2023
Response from Kenia Beltran on Feb 6, 2023
Dear Ron,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Culiacan. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good economical hotel with good bar

10/10 Excellent

Jose R.

Stayed 2 nights in Nov 2022

8/10 Good

Flor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Kenia Beltrán on Nov 14, 2022
Gracias por tomarse el tiempo de contarnos sobre su experiencia en Microtel Inn & Suites by Wyndham Culiacan.

6/10 Okay

Gaspar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property need maintenance. Dirty carpets, dirty upholstery, smelly room. Very noisy AC. Windows incredibly dirty. Little ants walking on the bedside, mold in the bathroom, semi clogged bathtub.
Stayed 1 night in Oct 2022
Response from Kenia Beltran on Oct 25, 2022
Estimado Gaspar,Gracias por tomarse el tiempo de contarnos sobre su experiencia en Microtel Inn & Suites by Wyndham Culiacan. Lamento que su experiencia no cumpliera con sus expectativas; permítanme expresar mis más sinceras disculpas.Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro. En Microtel Inn and Suites by Wyndham, nos esforzamos continuamente por satisfacer sus necesidades y expectativas. Agradecemos el tiempo que se tomó para compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.Sinceramente,

8/10 Good

Michel

Stayed 1 night in Oct 2022
Response from Kenia Beltrán on Oct 25, 2022
Estimado Gaspar,Gracias por tomarse el tiempo de calificar su experiencia en Microtel Inn & Suites by Wyndham Culiacán. Esperamos servirle pronto y que su experiencia cumpla con sus expectativas.Sinceramente.

6/10 Okay

yoshiaki

Stayed 3 nights in Jun 2022
Response from Kenia Beltran on Aug 19, 2022
Gracias por tomarse el tiempo de contarnos sobre su experiencia en Microtel Inn & Suites by Wyndham Culiacan. Lamento que su experiencia no cumpliera con sus expectativas; permítanme expresar mis más sinceras disculpas.Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro. En Microtel Inn and Suites by Wyndham, nos esforzamos continuamente por satisfacer sus necesidades y expectativas. Agradecemos el tiempo que se tomó para compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.Sinceramente,Kenia Beltránkenia.beltran@microtelculiacan.com.mx

10/10 Excellent

ignacio a

Stayed 1 night in May 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was helpful, room was very clean and restaurant and bar on premises was very convenient.
Stayed 1 night in Apr 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelwnt service
Stayed 1 night in Apr 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very clean and comfortable My only issue is that the hotels.com si indicated free airport transfer. Hotel said they had stopped thst device a few weeks back.
Stayed 1 night in Mar 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price
Stayed 1 night in Mar 2022

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2022

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Elda A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Kristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, tasty food. Shrimp tacos were especially tasty. Breakfast every morning was a little chaotic. The staff seemed overwhelmed while serving breakfast, but they were always friendly.
Stayed 3 nights in Feb 2022

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dormimos muy mal!
Dormí muy mal porque mi colchón estaba hundido!!!!! Lo mismo le pasó a mi hermano en su cama de otro cierto! y las almohadas están demasiado aguadas, sin relleno, muy muy incómodas!! :(((
Stayed 1 night in Feb 2022

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espacioso cuarto muy confortable la cama muy limpio el baño yo reserve una suite no me gusto que el cuarto tiene una television muy chica para una suite y esta en muy mala ubicasion la television
Stayed 2 nights in Jan 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Gerencia on Dec 27, 2021
Gracias por su preferencia. Los esperamos pronto.

10/10 Excellent

Melesio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel.
Great hotel to stay with family. Budget and family friendly. Rooms were very nice and clean. Restrooms were clean and staff provided all toiletries needed very quickly. Breakfast was included with my stay and it was one of the best chilaquiles I ever had delicious food. Minutes away from airport. Am definitely coming back and staying here.
Stayed 1 night in Dec 2021
Response from Gerencia on Dec 23, 2021
Microtel Inn&Suites By Wyndham Culiacán, agradece su preferencia, esperando nos visite pronto.

10/10 Excellent

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atencion del personal, el servicio a cuartos por parte del Resaurant Panama, BUENISIMO.
Stayed 2 nights in Oct 2021
Response from Servicio a Huesped on Nov 1, 2021
Gracias por sus comentarios. Agradecemos su preferencia.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and room service was great. Food was delicious.
Stayed 1 night in Jun 2021
Response from Tannia Soto on Jun 25, 2021
Muchas gracias por su visita, esperamos verlo de nuevo.

10/10 Excellent

Carlos R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Hotel was centrally located between airport and downtown. Room was comfortable, staff was friendly and helpful, breakfast was OK, although to be fair we only had it once because friends and family would make other plans/arrangements for us elsewhere. Overall it was a satisfying experience.
Stayed 5 nights in May 2021
Response from Tannia Soto on Jun 9, 2021
Muchas gracias por su preferencia, esperamos verlo pronto!! :D

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from Tannia Soto on Jun 9, 2021
Gracias por visitarnos, vuelva pronto ! :D

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of Culiacan, they advertise as Grupo Panama Hotelm, it is very hard to understand that Panama Group is related to this property. It is dirty, niosy and the staf not friendly.
Stayed 1 night in Mar 2021
Response from David on Mar 20, 2021
Thanks for your comments; your feedback is very important to us. We will attend immediately your comments. I hope you see soon at this your Microtel. Best Regards

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
It’s okay for the price. Needs some improvement in customer service.
Stayed 1 night in Mar 2021
Response from David on Mar 19, 2021
Thank you for your comments. We will attend immediately about to customer service. I hope see you soon. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Tannia Soto on Mar 3, 2021
Hola, buen dia. Agradecemos su preferencia.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable bed. Had a small bar.
Stayed 1 night in Jan 2021
Response from Tannia Soto on Jan 28, 2021
Agradecemos su preferencia, esperamos verlo nuevamente.

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean!
Super clean! Great customer service.
Stayed 2 nights in Jan 2021
Response from Tannia Soto on Jan 28, 2021
Gracias por sus comentarios ! :D

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice the rooms are very clean and the breakfasts was very good more than I expected
Stayed 1 night in Dec 2019
Response from Tannia Soto on Jan 8, 2020
Muchas gracias por su preferencia, esperamos que su proxima visita sea pronto.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Tannia Soto on Jan 4, 2020
Muchas gracias por su preferencia, esperamos que su proxima visita sea pronto.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place from easy access and well located fir eating, transportation, and shopping centers
Stayed 2 nights in Dec 2019
Response from Valeria Gutierrez on Dec 15, 2019
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine - a little small, but very clean. It was quiet. Do not take the advice to go to the Panama Restaurant - it was loud and no alcohol served.
Stayed 1 night in Jul 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Valeria Gutierrez on Jul 19, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice place, clean, hot water and air conditioning Great staff very helpful Breakfast was great
Stayed 1 night in May 2019
Response from Valeria Gutierrez on Jun 13, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.