Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Northern WV

Great hotel both inside and outside.

Posted Mar 23, 2015
Pros: It was super quiet and comfortable. Everything we needed.
Cons: We were very comfortable.
Location: We were in town for a funeral and unfortunately did not get to see much of the town.
We were very pleased with our stay and impressed with the staff, cleanliness, food and location. We will use this hotel if we are in the area again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 20, 2015
Pros: Clean and comfortable.
Cons: Nothing
Location: The Hotel was very close to my business destination.
Hotel was very comfortable for my business needs. The staff very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
Service was excellent, we rented a room and Meeting room. They have arranged everything before we reached with all what was needed. Customer service was Excellent. Specially Fred was very good at providing everything we needed.
Comment from Hotel Management
Mar 6, 2015 by Fred, Hotel Management
Thanks for staying with us and taking the time to share feedback. We appreciate your business and will always go above and beyond to make your stay outstanding. Look forward to seeing you again soon!
5 out of 5
Recommended
for Business Travelers
by Chad

This traveler left a rating score only Posted Jan 18, 2015 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Kimfrom Upper Marlboro

Nice place to stay

Posted Dec 22, 2014 on Hotels.com
The hotel was very nice. It was clean and the service was great. Fresh baked cookies were served in the evening and the full breakfast was very good.
Comment from Hotel Management
Feb 28, 2015 by Fred, Hotel Management
Thanks for staying with us and taking the time to share feedback. We appreciate your business and look forward to seeing you again soon!
2 out of 5
by A verified travelerfrom Carroll county

No sleep

Posted Dec 21, 2014
We didn't get any sleep until 2:45am...people where put right beside each other so the rowdy was heard by the ones that wanted sleep..and the maid almost ran the vac into me while leaving
Comment from Hotel Management
Dec 26, 2014 by Fred, Hotel Management
Unfortunately, there are plenty of inconsiderate people in this world. Inconsiderate people also stay in hotels. I'm sorry you happened to be in the vicinity of some inconsiderate people during your stay at our hotel. I wish you would have brought this to our attention while it was happening so we may have attempted to correct this situation rather than at check out.
5 out of 5
Recommended
for Families
by Maedafrom Denver, PA

Luxury and Comfort at an Affordable Price!

Posted Nov 21, 2014 on Hotels.com
We were in town for a family funeral. There were 7 of us staying in two rooms. The hotel was very comfortable, beautiful, and in a nice area. The complementary breakfast buffet was very much appreciated, saving us many dollars. Your staff went above and beyond to make sure we had everything we needed, and to make our stay very enjoyable.The children enjoyed the indoor swimming pool. There is a nice restaurant adjacent to the property, which helped at meal time the evening we arrived. All in all, it was a nice stay, considering we were in town for such a sad occasion!
Comment from Hotel Management
Feb 28, 2015 by Fred, Hotel Management
Thanks for your feedback. Come and stay again on a happier occassion.
5 out of 5
Recommended
for Business Travelers
by Margaretfrom Baltimore

Comfort Inn, LaVale, MD

Posted Nov 11, 2014 on Hotels.com
Absolutely great - - everything! One of the best I've ever stayed at. KUDOS TO COMFORT INN!!!
Comment from Hotel Management
Feb 28, 2015 by Fred, Hotel Management
Thank you for the feedback. We appreciate your business! We appreciate you!
5 out of 5
Recommended
for Families
by Georgefrom Broomfield

Wonderful

Posted Oct 21, 2014 on Hotels.com
had a great time!!!
Comment from Hotel Management
Jan 3, 2015 by Fred, Hotel Management
Thanks for choosing our hotel and taking the time to share feedback. We appreciate your business and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

Homecoming at Frostburg

Posted Oct 20, 2014
Pros: Everything...
Location: Plenty of food establishments within walking distance...
This hotel was just a short distance from Frostburg State University. The Homecoming weekend was really nice and it felt really nice to be able to stay in a wonderful hotel the Saturday evening after all the fesitivites. Great location in LaVale (Cumberland), Maryland.
Comment from Hotel Management
Oct 21, 2014 by Fred, Hotel Management
We're glad you enjoyed your stay during Frostburg State University's Homecoming. We appreciate your feedback! We appreciate your business and look forward to seeing you next time!