Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Shap Wells

Posted May 26, 2015
A pleasant secluded location on the edge of the Lake District. The hotel is a traditional country house hotel set in wooded grounds with walks and plenty of wildlife. Our room was comfortable but a little on the small side. The dining room is pleasant with a good outlook. Unfortunately there is only a 3 course menu with no provision for those wishing less. There is an alternative bar menu but some of the tables are rather low for eating. It's a hotel to which we would like to return but would appreciate the opportunity to have only 1 or 2 courses in the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with an interesting history

Posted May 25, 2015
Pros: Decor and friendly staff
Cons: The bar ran out of proper beer. Had to drink red wine instead!
Location: Isolated but great if you want to explore the eastern Lake District
Overall it was a great stay. Interesting site. Miles from anywhere. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southport

Little gem

Posted May 25, 2015
Pros: As above
Cons: Nothing on my visit...
Location: Great location it seams isolated but 5 mins from m6...
Stayed sat may bank holiday (end) booked 1family room and 1 double......had a great meal in the bar sat night served by good staff......breakfast was very good sun morning....the position of this hotel is beautiful.... Will be back for a fourth visit in the summer
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nr. Southampton

Remote but within easy reach of M6

Posted May 17, 2015
Pros: Remoteness but easy access
Cons: Top floor bedroom bathroom was cramped
Location: Might be tricky access in winter. Don't know about things to do as only used as brief stopover.
Despite its remoteness popular with walkers and birdwatchers. Used as an overnight stopover was was more than adequate with reasonable facilities. Bar snack was reasonable value and breakfast was good although had to queue to be served main meal.
4 out of 5
Recommended
for Families
by A verified travelerfrom Rotterdam

Leuk authentiek hotel aan de rand lake district

Posted May 15, 2015
Pros: Ontzettend leuk wandelnatuurpark direct bij hotel.
Cons: Klein min puntje. Het herontwerp van het restaurant is gepoogd in de authentieke sfeer te realiseren, maar dat is niet goed gelukt.
Prettige sfeer. Eten in de bar was prima en gezellig. Veel ruimte in en om hotel. Authentieke sfeer. Mogelijkheid voor huisdieren op de kamer in apart gesitueerde hotel accommodatie.
4 out of 5
Recommended
for Everyone
by A verified traveler

Far from the madding crowd hotel

Posted May 12, 2015
Pros: Quiet. Large dining area.
Location: Located near A6 between Kendall and Penrith. Lake district facilities close at hand.
Hotel far from any built-up area, hard to find at first. Standing In 30 acre grounds with ample walking facilities. Fairly old hotel with large rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Pros: The building has character and a welcoming appearance when you enter it
Cons: The 1st floor corridor floorboards (at the top of the stairs and heading towards Rm102) are extremely noisy and uneven.
Location: There is not a lot to do in the immediate vicinity but is ideal if you are looking to day drive around the Lake District & Yorkshire Dales
Stayed here between 4-8 May 2015. This is a good hotel for the price paid (GBP58 per room with breakfast). My only comment would be that the room (Rm 102) was uncomfortably warm and it was difficult to cool down because the window could not be fully opened.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Preston,Lancashire

Posted May 5, 2015
Pros: Affordable price ,good location and good breakfast
Cons: Narrow roads leading to hotel.
Location: Within 5 minutes from the M6 Northbound
I was about to pay £70 for a 1 night stay at Travelodge when I found Best Western Shap Wells on expedia. It is about 5 minutes off the beaten track (from M6 motorway) but is well worth the detour especially as full breakfast was included in the price. For future visits to the lakes we will always stay at Best Western Shap Wells.
3 out of 5
by A verified travelerfrom New Zealand

Remote Rural Location

Posted Jul 23, 2014
Pros: Good meals and table service. Very efficient duty manager.
Cons: hot weather conditons.
Location: Local bush walk to see red squirrels.
We were very surprised by this hotel's large size and remote location. Onsite bush walk is great and we caught a grimpse of a red squirrel. Friendly reception staff but wireless internet was not working at all during our stay due to overload - making it impossible to make further travel bookings.
2 out of 5
Recommended
for Everyone
by Mikefrom Lancashire

BEDLAM

Posted May 19, 2014
Cons: Functions having their own room - hotel guests were made to feel like gate-crashers.
Location: Smoky Jo's food smoking course - excellent
I stayed here overnight during a weekend course in Shap - I was expecting it to be fairly quite given it's remoteness however I couldn't have been more mistaken. On arrival the car park was heaving with wedding guests relaxing after a wedding breakfast, two coaches were unloading tourists with a third just leaving. Even with all these people there was only one bar open, four deep most of the time and service was a nightmare - getting a quiet table in the restaurant was equally difficult. As for a quiet drink somewhere forget it, even the lounge and TV lounge filled up with tourists after dinner who seems to resent a single guy occupying a table in their midst. Even at 0730 on Sunday checkout and breakfast coincided with a coach departure - queues, queues and more queues as old dears asked what type of sausage it was (again), rooted in their bags for purses to check-out (why are women always surprised when they get to the head of a queue to find that they they need their purse and can't find it amongst the paraphernalia they insist on carrying round) and having to get coach-drivers, muttering under their breath, to move their coach having blocked me in. A nice enough hotel but trying to fight above it's weight - the one bar simply isn't enough to cope with these numbers and should remember that there are others using the hotel. If they don't want us then tell us beforehand. Apparently they told people calling but nothose booking on-line.