2 restaurants, breakfast, lunch, dinner served; British cuisine
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Reviews of Gilpin Hotel & Lake House

5 out of 5
Gilpin Hotel & Lake House
Crook Road - Windermere, English Lake District, Windermere, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 100 reviews" "
Rating 8 - Good. 8 out of 100 reviews" "
Rating 6 - Okay. 4 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

V

Stayed 1 night in Sep 2023

10/10 Excellent

steven

Stayed 2 nights in Sep 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Our 3rd stay
Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

adrian, Winchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was impeccable. The staff, especially, were always on hand, helpful and very friendly. If you want a treat, good food, comfort, beautiful rooms, the Gilpin is the place to stay. Not cheap, but still worth every penny as you certainly get what you pay for.
Stayed 2 nights in Oct 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Beautiful hotel & top class restaurant, can't fault it. Thoroughly enjoyable visit, perfect for that special occasion!
Stayed 1 night in Sep 2022

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Art

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff, the accommodations were wonderful. The food and service at both restaurants world class.
Stayed 3 nights in Aug 2022

10/10 Excellent

A R

Stayed 1 night in Jun 2022

10/10 Excellent

Mrs Sarah Louise

Stayed 1 night in May 2022

10/10 Excellent

Marian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Dionne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Underwhelming.
Stayed 2 nights in May 2022

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gilpin
Very peaceful location a few miles outside Windermere. 2 Michelin starred restaurants.
Stayed 6 nights in Apr 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Is not as advertised. Bad experience
It was very bad experience. We stayed 3 hours waiting to check in. most of the customers checked in 1 hour before us although we came before everyone. The receptionist was so rude when I pointed out to her that we waited for too long. They advertised the room is bed and breakfast and the breakfast is included. However in reality after we arrived they said we have to pay £25 per person for it. They also advertised the hotel as 5 stars, but in their sign it was 4 stars, but in reality it is less than 1 star. The room is so small, and smelly, with badly decorated/closure design. the carpet is filthy, became bald from too much use, and with many spots. The cushions appear as they never have been washed. The bed linens was not changed, and not clean. This experience spoiled our holiday.
Stayed 1 night in Mar 2022

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything we booked for was exceptional, the room, the food and the service is excellent. Location is great closer to town by car. We will come back.
Stayed 2 nights in Mar 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. A relaxing retreat away from the city.
A beautiful, elegant and peaceful setting. Lovely staff, all polite and efficient. Food and drink all as expected at a hotel with a Michelin star. Perfect for a relaxing retreat away from the city.
Stayed 1 night in Mar 2022

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic so relaxing and the food was amazing
Stayed 2 nights in Feb 2022

10/10 Excellent

Xiaomin

Stayed 1 night in Feb 2022

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ! Looked after us and made our experience special . Our Swedish massage over looking the lake was perfect.
Stayed 1 night in Feb 2022

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Friendly staff, amazing food and a very romantic setting. We will definitely come back!
Stayed 2 nights in Jan 2022

10/10 Excellent

M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spectacular and very private. We stayed in a garden suite with private patio and hot tub. Beds were very comfortable
Stayed 2 nights in Jun 2021

10/10 Excellent

JillyParker, Willaston Wirral Cheshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... makes you feel as if it’s really ok to relax and enjoy every moment. We were there for our anniversary after going there the year before for our mini moon . The food is just delightful in both restaurants. Can’t wait to go back ❤️
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing!! The staff were excellent Highly recommended!!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good condition so nothing negative to report.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful spa lodge and excellent food (although Spice was disappointing) but did not expect the constant heavy drilling from the hotels own building site. Disappointed with the noise and the hotels minimal goodwill offer of £100 to say sorry (against a £1,200 bill).
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious mini stay
Staff couldn’t do enough for us- made our entire stay super relaxing and enjoyable.
Stayed 2 nights in Oct 2019

10/10 Excellent

F.A

Liked: Cleanliness, staff & service
I came from Japan with my daugher. Spa was so nice. I stayed two different rooms and I loved both of them. I would like to come back with my husband.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
An amazing hotel, impeccable service and stunning rooms.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, didn’t like the fact that there was no air con..
Stayed 2 nights in Aug 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, staff of Gilpin
Gilpin’s greatest asset is undoubtedly its staff who are courteous, accommodating, friendly and funny. We loved our stay at Gilpin and it was in greatest measure thanks to them. We stayed in a master bedroom which was large and well-equipped. Extremely minor gripes include a catch on the door that didn’t work when the door was closed, and shampoo that was a bit oily for my wife’s taste. Breakfasts were feasts. We also tried the Gilpin Spice restaurant after dark which was superb both in food and in ambience (helping us recover after a problematic train journey to the lakes). Gilpin is situated a bit away from Windermere, roughly a £10.00 taxi ride to Bowness-on-Windermere town from which the cruises originate. For exercise the journey is certainly walkable but there is no pavement on most of the road and while traffic always slows to give walkers a wide berth, there are some blind corners that are a bit disconcerting. But that distance also positions it ready for country activities. We tried clay pigeon shooting with Michael Coates and a walk around Orrest Head. I have no hesitation in recommending Gilpin for a “proper” hotel experience and midpoint convenience for tourist activities and country pursuits.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the lake house was really luxurious - and the hot tubs and boats on the lakes gorgeous. On the downside I felt the website was really unclear about what you were entitled to depending on where you booked and I also had rather a nasty sickness after Hrishi - as there appears to have been gluten in my food.
Stayed 1 night in May 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 2 nights in Apr 2019

10/10 Excellent

JillyMartin, Willaston Wirral Cheshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gilpin is a beautiful cosy home from home hotel. As an interior designer I loved all the beautiful objects that made it truly stunning. The atmosphere was wonderful .. and the staff and food were truly fabulous. We were here for a little break after our wedding in Cheshire and it couldn’t have been more perfect .. truly can’t wait to go back. Martin and Jilly Parker Townley ❤️
Stayed 3 nights in Feb 2019

10/10 Excellent

Helen, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in an amazing location. A haven of tranquility.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible grounds to the hotel and the staff are really helpful and attentive.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Best of the best in every detail from the room spray to waiters thanking us when they brought the food. We ate in both restaurants. Spice was unbelievable and unforgettable pan asian. Only things see as improvements is that we were charged extra for breakfast (usually included in Europe) and the newspaper. For the cost of the gilpin, well, I thought it was tacky. Overall a great experience.
Stayed 2 nights in Oct 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal
Stayed 1 night in Oct 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and quiet hotel, with amazing restaurants. Excellent for a romantic getaway.
Stayed 2 nights in Sep 2018

6/10 Okay

Chris, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior Suite not worth the price
The junior suite was not worth anywhere near the £385 per night it cost. Especially considering the dated bathroom. I’d personally not bother with this hotel again. If you do, go for one of the newer rooms.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional food, service and ambience
Both restaurants are fantastic and the house is a wonderful place to be with exceptional staff. Looking forward to going back next year
Stayed 2 nights in Aug 2018