Individually decorated, individually furnished, desk, iron/ironing board

Reviews of Langdale Chase Hotel

4 out of 5
Langdale Chase Hotel
Ambleside Road, Windermere, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 327 reviews" "
Rating 8 - Good. 74 out of 327 reviews" "
Rating 6 - Okay. 25 out of 327 reviews" "
Rating 4 - Poor. 11 out of 327 reviews" "
Rating 2 - Terrible. 2 out of 327 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Chris on Jul 23, 2022
Thank you so much for your 10/10 rating. We are delighted to see you enjoyed your visit and we hope to get the opportunity to welcome you back to Langdale Chase in the future

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a most enjoyable stay and all the staff were very obliging, my only concern is not knowing how long the shut down will be before we can come and visit the Langdale chase again.
Stayed 4 nights in Jul 2022
Response from Chris on Jul 18, 2022
Thank you so much for your 10/10 rating and review. We are delighted to hear that you had such an enjoyable stay and I have passed your kind comments about the service to our team. Langdale Chase sadly closes its doors on 2nd September, which is anticipated to take approximately one year. Information on the project and the opening date will become available on our website as plans move forward and we do hope to get the opportunity to welcome you back.

10/10 Excellent

Hanxiu, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my personal experience, this hotel is one of the two best hotels in Windermere. The hotel building was built in 1896 and has a history of 126 years. The hotel is close to the lake, and the scenery is excellent. Whether sitting on the grass next the lake, on the terrace outside the hotel, or in the room, the lake and mountains in front of you, and the misty sunset, is just like a dream, making people look forward to the time stop at this moment. The restaurant of the hotel is excellent and every dish does not disappoint. The hotel staff are very friendly and make you feel just right. Of course, I also visited the towns of Ambleside, Bowness and Windermere recommended by many people, and also experienced the restaurants in the towns. But to be honest, in comparison, the hotel's scenery is far better than the scenery in these three towns, and the restaurant is much better than the good restaurants in these towns I’d tried. If you don't hike around the lake, in fact, it is the best choice to enjoy the scenery of the lake and mountains quietly and taste delicious food in the hotel.
Stayed 2 nights in Jul 2022
Response from Chris on Jul 18, 2022
Thank you so much for your 5/5 rating and for taking the time to write such a lovely review. I have shared your kind comments about the food and the service to the rest of the team and it is great to hear such fantastic feedback - we do all really appreciate it. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous, the staff are professional, friendly and as returning guests they took time out to chat, when time allowed. Will be returning.
Stayed 5 nights in Jul 2022
Response from Chris on Jul 18, 2022
Thank you so much for your 5/5 rating and for taking the time to write a review. We are delighted to hear that you enjoyed your most recent stay with us and and I have passed your kind comments about the service to our team - we all do really appreciate the feedback. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ashleigh on Jun 7, 2022
Thank you so much for taking the time to review your stay with us. We are glad that you had a good time. We look forward to welcoming you back in the near future.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windermere
Second visit Hotel is lovely. Would benefit if it had a Spa /gym for when if rains. We did miss having a fridge in the room. Staff are excellent. All meals are brilliant. Plenty of parking. Bus stops 7 mins walk enabling us to use hop on buses.
Stayed 4 nights in May 2022
Response from Ashleigh on Jun 25, 2022
Thank you for your lovely review of our customer service and the food at the hotel. I will be sure to pass on your comments to the team. We are also pleased that you found it convenient for the public transport. We are due to refurbish the hotel towards the end of the year where we will have the opportunity to upgrade the rooms and add extra facilities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dog friendly hotel. Lots of little treats and care for our dog. Evening meal was delicious.
Stayed 2 nights in Apr 2022
Response from Ashleigh on Jun 7, 2022
Thank you so much for your positive review. We try hard to make your stay and that of our four-legged friends special and we are glad that you appreciated our efforts. I will pass on your praise about the evening meal to our wonderful team of chefs.

10/10 Excellent

carl

Stayed 2 nights in Apr 2022
Response from Hayley on May 4, 2022
Thank you so much for your 10/10 rating. We are delighted to hear that you had such an enjoyable stay and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

4/10 Poor

Maggie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired in every way !
Weekend Celebration for a delayed 60th Birthday due to Covid,. Sadly a poor welcome at reception and a very tired venue, under staffed with poor customer service. Hotel was driven by the kitchen and not the customer. So excited about the trip and sadly very disappointed.Wont be returning .
Stayed 3 nights in Apr 2022
Response from Hayley on Apr 29, 2022
Thank you for your rating and review. We are sorry to hear that you did not enjoy your stay with us. We have received another review from yourself on another page and we have replied to your feedback at length. We pride ourselves on the high levels of service and quality that we offer our guests and it is never our intention for guests to leave feeling disappointed. Testament to this is the consistently excellent feedback we receive about our service and the friendliness of our team. However, we do believe some of the issues you have described as being an indicator of poor customer service to be unfair. Unfortunately it is not possible to check in to the room at 10am before the guests from the night before have left. We also reached out on three occasions to strongly recommended booking our restaurant. Unfortunately, when you walked in to the restaurant at 7pm on the bank holiday Saturday without a reservation we were already fully booked, and the offered table at 8.30pm was not an acceptable solution. Once again we would like to extend our apologies that we did not meet your expectations on this occasion and we wish you well.

8/10 Good

Adrian

Liked: Cleanliness, room comfort
Easter weekend.
The location is amazing, fantastic views and so tranquil. The hotel is pretty special but clearly very tired and in need of a refresh. Food at dinner was great. Service and food quality at breakfast was disappointing. I think clearly struggling with staffing, as most other places. The staff they do have were truly lovely people, with some very new colleagues, all seemed to be hard working. Just seemed short on numbers. Bed was very comfy.
Stayed 3 nights in Apr 2022
Response from Hayley on Apr 30, 2022
Thank you so much for choosing Langdale Chase to spend the Easter weekend and for taking the time to write a review. We are delighted to hear that you enjoyed your stay overall and found the team to be so friendly. We have also noted your comments regarding the breakfast service and please accept our apologies that this fell short of our usual high standards. Like most places across the hospitality sector we have had recent challenges with recruitment. However, we have been lucky enough to welcome some wonderful new starters recently and are confident that, with continued training, we will see our service go from strength to strength as our new team settle into their roles. Thank you again for your feedback and we do hope to get the opportunity to welcome you back to Langdale Chase in the future

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place to stay
The hotel is beautiful, and in a beautiful position on the lake. The staff are friendly and welcoming. The rooms are well equipped and comfortable. The restaurant has fantastic views of the lake.
Stayed 2 nights in Apr 2022
Response from Chris S on Apr 18, 2022
Thank you much for your 10/10 rating and review. We are delighted to hear that you enjoyed your stay and I have passed your kind comments about the food and the service to our team - we do all really appreciate the feedback. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Harshavardhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2022
Response from Chris S on Apr 18, 2022
Thank you much for your 5/5 rating. We are delighted to hear you enjoyed your visit and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in lovely location
A great long weekend at the hotel. Food was great and service and staff were amazing. Really enjoyed our stay.
Stayed 3 nights in Mar 2022
Response from Chris S on Apr 18, 2022
Thank you much for your 10/10 rating and review. We are delighted to hear that you enjoyed your stay and I have passed your kind comments about the food and the service to our team - we do all really appreciate the feedback. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Jess V on Mar 27, 2022
Thank you so much for your 10/10 rating. We are delighted to see you enjoyed your visit and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Lesley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Victorian building in a perfect position on the Lake. Very comfortable rooms. What made our stay so memorable, however, was the wonderful staff. From moment of arrival, everyone we dealt with was super helpful, friendly and attentive. The restaurant staff, the receptionists, bar staff - all very professional and pleasant. We had a dog with us and they couldn’t have been more happy to welcome her. A really lovely hotel.
Stayed 5 nights in Mar 2022
Response from Jess V on Mar 27, 2022
Thank you so much for your 5/5 rating and review. We are delighted to hear that you had such an enjoyable stay and were made to feel so welcome. We are so proud of the team we have and it is great to hear such fantastic feedback about the service. I have passed on your kind comments to the rest of the team and we do all really appreciate it. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Claire

Stayed 3 nights in Mar 2022
Response from Jess V on Mar 16, 2022
Thank you so much for your 10/10 rating. We are delighted to hear that you had such an enjoyable stay and we hope to welcome you back to Langdale Chase in the future.

10/10 Excellent

John

Stayed 1 night in Feb 2022
Response from Jess V on Mar 4, 2022
Thank you so much for your 10/10 rating. We are delighted to see you enjoyed your stay with us and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent February stay
Excellent stay, warmly greeted shown to our dog friendly room —treats waiting for them Room had easy access to rear garden to let the dogs out with gardens to the lake Staff all excellent —friendly towards dogs —service in the bar and dining room very good also 5 star stay Will stay again definitely
Stayed 2 nights in Feb 2022
Response from Jess V on Feb 27, 2022
Thank you so much for your 10/10 rating and review. We are delighted to hear that you enjoyed your stay with us and that yourselves and your fur-babies were made to feel so welcome. I have passed your kind comments about the service to the rest of the team and we do all really appreciate the feedback.Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

KIM

Traveled with family
Liked: Cleanliness, staff & service
The reception area was welcoming with an open fire and was beautiful, reflecting the history of the property. The staff were particularly helpful in every way possible which made for an unforgettable couple of days!
Stayed 2 nights in Feb 2022
Response from Jess V on Feb 26, 2022
Thank you so much for your 5/5 rating and review. We are delighted to hear that you had such an enjoyable stay with us and I have passed your kind comments about the service to our team. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

MZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Jess V on Feb 26, 2022
Thank you so much for your 10/10 rating. We are delighted to see you had such an enjoyable stay and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Jess V on Feb 13, 2022
Thank you so much for your 10/10 rating. We are delighted to see that you enjoyed your stay and we hope to welcome you back to Langdale Chase in the future.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The food in Langdale chase is exceptional with pleasant and helpful staff where nothing was too much trouble. With great views across Lake Windermere I would definitely recommend this hotel
Afternoon tea
Venison
Creme brûlée
Stayed 2 nights in Feb 2022
Response from Jess V on Feb 13, 2022
Thank you so much for for your 10/10 rating and review, and for sharing our lovely photographs from your stay. We are delighted to hear that you had such an enjoyable time with us and I have passed your kind comments about the service to our team - we all do really appreciate the feedback. Take care and we hope to welcome you back to Langdale Chase soon.

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jess V on Feb 13, 2022
Thank you so much for your 10/10 rating. We are delighted to see that you enjoyed your stay and we hope to welcome you back to Langdale Chase in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Lovely stay but hotel needs that refurb!
Another great stay at the Langdale Chase. Highlights are location, hotel grounds, room with two balconies. We had afternoon tea, which was lovely. Breakfast was hit-and-miss; one morning we had to wait over half an hour for our order to arrive - from a customer service point of view the offer of extra coffee etc would have been nice, as part-compensation for the wait. Hotel decor is outdated and we’re told will be refurbished in October 2022.
Lake view from room 3
View from the balcony
Chocolate dessert
Afternoon tea
Stayed 4 nights in Jan 2022
Response from Jess V on Feb 13, 2022
Thank you so much for your rating and review, and for sharing your beautiful photographs. We are delighted to hear that you enjoyed your most recent stay and I have passed your kind comments about the food and the service to our team. We have also noted your feedback regarding the breakfast and this has been shared with our restaurant and kitchen in order to review how we can improve our service. The refurbishment will commence this year and will see the complete renovation of all bedrooms and public areas. Information on the project will become available on our website as plans move forward and we hope to get the opportunity to welcome you back.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel Quality service Delicious food Exactly what we were looking for. Definitely will return later this year.
Stayed 1 night in Jan 2022
Response from Jess V on Feb 13, 2022
Thank you so much for your 10/10 rating and review. We are delighted to hear that you had such an enjoyable stay and I have passed your kind comments about the food and the service to our team. Great to hear that you are planning a return visit and we look forward to welcoming you back.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy anniversary
A magical place in amazing surroundings The staff went above and beyond to make are stay special from reception staff to housekeeping And especially the restaurant staff who set up a special room so myself and wife could enjoy are wedding anniversary so attentive and nothing was to much trouble 5 star service
Stayed 1 night in Jan 2022
Response from Jess V on Jan 8, 2022
Thank you so much for your 5/5 rating and for taking the time to write a review. We are delighted to gear that you enjoyed your anniversary visit and that our team made your stay so special. I have passed on your lovely comments about the service and we do all really appreciate the feedback. Take care and we hope to welcome you back to Langdale Chase again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Jess V on Dec 28, 2021
Thank you so much for your 10/10 rating. We are delighted to see you enjoyed your stay and we hope to get the opportunity to welcome you back to Langdale Chase in the future. Wishing you all the best for 2022 from all of our team.

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Classic room with small balcony and STUNNING views of of the sunset over the lake. In the morning we watched the lake appear from the mist during breakfast. Dinner very good indeed (recommend: tempura cauli and chicken with tarragon, pancetta & lentils). Breakfast excellent.
Stayed 3 nights in Dec 2021
Response from Jess V on Dec 28, 2021
Thank you so much for your 10/10 rating and for taking the times to write a review. We are delighted to hear that you had such an enjoyable stay and were blessed with one of our beautiful sunsets which you were here! I have passed your kind comments about the food to our kitchen team and we all do really appreciate the feedback. Wishing you all the best for 2022 and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a stunning building with fantastic views of Lake Windermere. The food was absolutely incredible and every single member of the Langdale Chase team were friendly and genuine. Receiving such excellent customer service is rare nowadays and yet Langdale Chase surpassed my expectations. I can't wait to return.
Stayed 2 nights in Dec 2021
Response from Jess V on Dec 21, 2021
Thank you so much for your rating and review. We are delighted to hear you had such an enjoyable stay with us and found our team to be so friendly - I have passed on your kind comments about the service and we do all really appreciate the feedback. Wishing you a Merry Christmas and a Happy New Year and we hope to welcome you back to Langdale Chase in the future.

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay we came to langdale chase for our honeymoon. Lake and garden view room was beautiful. Breakfast option were very good.
Stayed 4 nights in Dec 2021
Response from Jess V on Dec 28, 2021
Thank you so much for choosing Langdale Chase to celebrate your Honeymoon and for your 10/10 rating and review. We are delighted to hear that you had such an enjoyable stay and we appreciate you leaving feedback and sharing your lovely photographs. Wishing you all the best as you start 2022 as Newlyweds and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay as always, warm welcome from all staff. It was a completely relaxing stay.
Stayed 2 nights in Dec 2021
Response from Jess V on Dec 13, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you enjoyed your most recent stay with us and I have passed your kind comments about the service to the rest of the team. Wishing you a Merry Christmas and a Happy New Year from all of our team and we hope to get the opportunity to welcome you back to Langdale Chase soon.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Jess V on Dec 9, 2021
Thank you so much for your 10/10 rating - we are delighted to hear you had such an enjoyable stay. Wishing you a Merry Christmas and a Happy New Year from all of our team and we hope to get the opportunity to welcome you back to Langdale Chase soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, lovely hotel good food and drink staff very friendly
Stayed 2 nights in Nov 2021
Response from Jess V on Dec 9, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you had such an enjoyable stay with us. I have passed your kind comments about the food and the service to the rest of our team and we all do really appreciate the feedback. Wishing you a Merry Christmas and a Happy New Year from all of our team and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character and history of the building very relaxing with fantastic view of lake
Stayed 2 nights in Nov 2021
Response from Jess V on Nov 21, 2021
Thank you so much for your 5/5 rating and for taking the time to write a review. We are delighted to hear that you had such an enjoyable stay with us and we hope to get the opportunity to welcome you back to Langdale Chase soon.

10/10 Excellent

Steohen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent very friendly food top notch. Views to die for.
All photos from room
Stayed 1 night in Nov 2021
Response from Jess V on Nov 20, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear you had such an enjoyable stay with us and we really appreciate you sharing your beautiful photos. I have passed your kind comments about the food and the service to the rest of our team and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Jess V on Nov 14, 2021
Thank you so much for your 10/10 rating. We are delighted to see that you had such an enjoyable stay with us and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

8/10 Good

Birgitta

Stayed 2 nights in Oct 2021
Response from Jess V on Nov 13, 2021
Thank you for your rating. We are delighted to see that you enjoyed your stay with us and we hope to welcome you back to Langdale Chase soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week break
Excellent stay as usual ,beautiful room with fabulous views and very clean. Food very good but it would be good to have some slightly plainer options on the menu. Service excellent from every member of staff and nothing was too much trouble, very accommodating when request were made .
Stayed 2 nights in Nov 2021
Response from Jess V on Nov 7, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear you had such an enjoyable stay with us and I have passed your kind comments about the food and the service to the rest of our team. Take care and we hope to get the opportunity to welcome you back to Langdale Chase soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
We had a fantastic two night stay recently. Couldn’t fault it. Staff only too pleased to help. Gorgeous view - we booked a lake view room. Can’t wait to return.
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you had such an enjoyable stay and found our team to be so accommodating. I have passed on your kind comments about the service and we do all really appreciate the feedback. Take care and we hope to welcome you back to Langdale Chase in the future.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such an enjoyable stay at The Langdale Chase Hotel. A warm welcome to start; friendly staff who went out of their way to make sure you had everything you needed. The Hotel was very comfortable and our room was very spacious and clean. The Chef and kitchen staff during our stay, are to be commended, producing amazingly tasty plates from local produce. The service staff were attentive and helpful. The decor we found to be traditional, which was to our personal taste. Steeped in history, which was fabulous. The gardens were superb and the scenery magnificent. To summarise - "Top spot to be"
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you had such an enjoyable stay and we absolutely love the shots you have captured of the Hotel - you have really captured the autumnal Langdale Chase atmosphere! I have passed on your kind comments about the food and the service to the rest of our team and we do all really appreciate the feedback. Take care and we hope to welcome you back to Langdale Chase soon.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was delightful, the staff were all friendly and helpful. Nothing was any problem to them .
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and I have passed your kind comments about the service to the rest of the team - we all do really appreciate the feedback. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

6/10 Okay

keith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The welcome, and the staff were EXCELLENT. The room, however was very down at heel, and did not live up to expectations.
Stayed 1 night in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your rating and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and I have passed your kind comments about the service to the rest of the team. I have also noted your comments regarding the room. We are closing next year for extensive refurbishment which will see the complete renovation of all of our bedrooms and public areas as well as the addition of a pool, spa and a gym to our property. We will be making significant improvements to our décor and maintenance, including the replacement of our plumbing system, whilst remaining sympathetic to the hotel’s character and maintaining the unique charm of Langdale Chase. Information on the project will become available on our website as plans move forward and we do hope to get the opportunity to welcome you back. Take care and kindest regards

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Beautiful setting and wonderful views from our room. Breakfast/dinner was lovely and the service was fantastic. Very peaceful setting, great for a relaxing stay. Our room was a little worn with some minor issues especially for the price but very spacious, comfortable bed, big bathroom, great toiletries and the views were stunning.
Views from our room
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review and share your lovely photographs. We are delighted to hear you had such an enjoyable stay and I have passed your kind comments about the food and the service to the rest of our team - we all do really appreciate the feedback. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and staff professionals room was nice, however shower was very poor and having traveled extensively through work this is an important feature for me. Menu was limited to my palette. Overall an enjoyable and scenic stay
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your rating and for taking the time to write a review. We are delighted to hear that you enjoyed your stay and I have passed your kind comments about the service to the rest of the team. We have also noted your comments regarding the showers; - Langdale Chase in closing next year for an extensive refurbishment which will see the complete renovation of the Hotel and public areas, including the replacement of the plumbing system. In the mean time, should you wish to return we would recommend our Lake House, which is a newer building within our grounds approximately 70 metres from the main Hotel. The rooms are en-suite with a rolltop bath and separate rain shower and do have lovely lake views with patio doors leading onto an outdoor terrace or balcony. Take care and we hope to get the opportunity to welcome you back to Langdale Chase in the future.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Victorian Mansion on shores of Windermere
Lovely Victorian mansion right on the shore of Windermere. Service and friendliness of staff excellent, particularly as they were struggling with recovery from Covid lockdown. We were in the Lake House, a separate building next to the baronial mansion. The room was large with a small balcony looking right out on the lake. XL bed very comfortable. Dining room looks out onto the lake, and the tables are well spaced for social distancing. Food varied from excellent to ok. Fish dishes stood out. Negatives: The only thing lacking were hooks near the door to hang wet clothes from (this is England, after all!), and a dresser with drawers. It gets old living out of a suit case for a stay any longer than a day. Also, some of the fit and finish (carpet, paint, bathroom floor tile) in need of maintenance. All in all, highly recommended for a romantic and relaxing stay in the Lake District.
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your 10/10 rating and for taking the time to write a review. We are delighted to hear that you had such an enjoyable stay with and and I have passed your kind comments to the rest of our team - we all do really appreciate the feedback. We have also noted your comments on how the room can be improved. We are closing next year for extensive refurbishment which will see the complete renovation of all of our bedrooms and public areas as well as the addition of a pool, spa and a gym to our property. We will be making significant improvements to our décor and maintenance, including the replacement of our plumbing system, whilst remaining sympathetic to the hotel’s character and maintaining the unique charm of Langdale Chase. One of the improvements we are considering is a drying room so guests do not need to take wet clothes to their rooms after a day of Lake District weather. Information on the project will become available on our website as plans move forward and we do hope to get the opportunity to welcome you back. Take care and kindest regards

8/10 Good

Paul

Liked: Cleanliness, staff & service
Great venue and food
Amazing location and food; superb service too. Rooms are a little tired but refurbishment is imminent. Rooms way too hot of a night so didn’t sleep too well; had to open lots of windows. Great place though, really worth the extra Tesco vouchers!
Stayed 1 night in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your rating and taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and I have passed your kind comments about the service to the rest of the team. I have also noted your comments regarding the room. We are closing next year for extensive refurbishment which will see the complete renovation of all of our bedrooms and public areas as well as the addition of a pool, spa and a gym to our property. We will be making significant improvements to our décor and maintenance, including the replacement of our plumbing system, whilst remaining sympathetic to the hotel’s character and maintaining the unique charm of Langdale Chase. Information on the project will become available on our website as plans move forward and we do hope to get the opportunity to welcome you back. Take care and kindest regards

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Jess V on Nov 6, 2021
Thank you so much for your rating. We are delighted to see that you enjoyed your stay and we hope to get the opportunity to welcome you back to Langdale Chase soon.