“Newby Bridge”

The building is interesting, sprawling, and in some places, tired. The staff were consistently very helpful and friendly. We enjoyed eating in the restaurant and the bar. The gym equipment has to be used at a temperature well beyond comfortable for exercise.

“review”

hotel review

“Spoiled by wedding guests”

A nice hotel overall. Reasonable value for money and a good four-poster bed. Unfortunately, our stay was spoiled by very noisy wedding guests who kept banging their doors. We got very little sleep all night as a result. Otherwise, friendly staff and very helpful.

“Past Splendour!”

This Hotel was obviously the place to stay, but at the moment is a little jaded and faded, our room was spacious and clean, but the service in the restaurant and the standard of food was not good, very poor choice on menu and food seemed reheated or overcooked. Pool was pleasant but facilities amall and cramped. Staff very helpful at reception.

“Newby bridge”

Lovely area, but the hotel service is very poor and slow

“Chaotic”

They tried, they tried... but this hotel is so badly run that not even the charming receptionists can paper over the cracks. It's in a great location at the lip of the South Lakes, housed in what must have been a grand mansion once upon a time. But in its current guise, it's a failing institution. I'd feel cruel re-enacting the full list of inadequacies so let's skip directly to the final hour of my stay. I'd arranged a lift home from friends at 9.30 a.m. When they arrived at 9.20 to pick me up, staff told them there was no such person staying there. They asked for double confirmation of that and, assured by the hotel that I did not exist, departed without me. Meanwhile, I was sat in the breakfast room awaiting service. After half an hour of being ignored I asked a passing waitress if I could have coffee and orange juice, to get started. She said: "Are you a guest, or do you work here?" She was apologetic enough, but had to admit there was not much breakie left. She brought me a plate so miserable I felt guilty even picking at it. Congealed fried egg and pellet-hard beans. I ended up haing to get a taxi to Ulverston train station and a 5 hour, expensive journey home. Needless to say there's an element of pique seeping into this review, so let me just sum up. They try. They fail. Don't bother.