Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by Jean from Minnesota

Would not sttay again

Posted May 23, 2014 on Hotels
We arrived a few hours before check in time and were told to "come back at 3". Luckily we had a car to store our luggage. Upon return the reception staff still were not very friendly. We noted that our room did not have any soap. We asked the housekeeping staff who was cleaning another room and they stated that "we are waiting for a shipment". Later that day I did go down to the front desk and they gave me a small bar of soap. There were no black out curtains in the room, so sleeping a little later in the morning was not an option. Also the carpet in the room was worn and dirty - spots of dirt!
2 out of 5
Recommended
by A verified traveler

Room not what was booked

Posted Apr 23, 2014 on Hotels
The lake view consisted of a view of the roof of the breakfast room. Not even sure how it would be physically possible to have a lake view from the hotel!
5 out of 5
Recommended
for Getaway With Friends
by John from London

Posted Apr 19, 2014 on Hotels
Very friendly staff, was upgraded free of charge. Will be back
5 out of 5
Recommended
by Andy from Aberdeen

Excellent traditional hotel

Posted Mar 12, 2014 on Hotels
Great welcoming hotel located in the very centre of Keswick. Both comfortable and traditional including its own lounge and restaurant. Also plenty of other places to eat and drink nearby. Free wi-fi in the bedrooms and a lift to all floors. Many nearby attractions in the town itself including museums, parks, a cinema, theatre, many shops and cafes. Also the surrounding countryside of the North Lakes area. Including walks plus boat trips with Derwentwater only 10-15 minutes walk away. Very good place to chill out and relax as well.
5 out of 5
Recommended
by pat from newcastle

clean warm room with proper windows that open

Posted Feb 7, 2014 on Hotels
lovely hotel-central. very comfortable room. wifi etc
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Yes!

Posted Nov 1, 2013 on Hotels
i would stay again!
4 out of 5
Recommended
for Everyone
by James from west mids

Decent budget option

Posted Sep 28, 2013
Yes the rooms are looking a little tired but actually I enjoyed my stay..good sleep, good breakfast and rooms were clean..would happily stay there again.
5 out of 5
Recommended
for Personal Event
by Neil from Keswick, Lake District

Excellent service

Posted Sep 8, 2013 on Hotels
The Hotel staff were very friendly and service was very efficient. The Hotel is centrally located on the main street, close to all the local pubs and shops etc.
3 out of 5
Recommended
by noel from northern ireland

Posted Sep 7, 2013 on Hotels
decent hotel for the price would stay again
4 out of 5
Recommended
for Everyone
by tea from Japan

便利なロケーションだが、静かで快適。

Posted Aug 31, 2013
Pros: ロケーションが良いこと。中心部に位置するが、Keswickは静かなので、問題ない。部屋から見える景色も良い。明るい朝食会場で気持ちよく食事できた。
Cons: スタッフがもう少しフレンドリーだと良い。ホテルがあまり目立っていない。
Location: 町の中心部に位置するので、便利だった。通りには市場が出たので、それもすぐに楽しむことができた。
便利な場所に位置していたので、とてもよかった。部屋も快適な広さがあり、窓から見える景色もよかった。朝食は十分な量があり、会場も明るくて気持ちよかった。