Ratings based on 169 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby Paul and Carol from Sheffield
Excellent location.Posted Jan 26, 2014
Excellent location. Well within walling distance of shops, bars and restaurants
for Everyoneby CH from SG
Hotel by the riverPosted Jan 3, 2014
Nice stone hotel by the river. Room right by the river and a short 3 mins walk to town centre. Room is average size, good for 2 but not 3 adults.
Recommendedby A verified traveler
Posted Dec 9, 2013 on Hotels.com
Recommendedby Hems64 from Hertfordshire
Great HotelPosted Nov 20, 2013 on Hotels.com
Hotel service absolutely fab as requested we had 3 beds in our room instead of standard family, staff very helpful, good breakfast, good location and lovely little spa would definitely stay again. Only downside was we did struggle to find places to eat in Kendal (do like to go out of an evening) not helped by fact there was a festival on so very busy.
Recommendedby AB from Birmingham
Great location, nice room, good breakfastPosted Nov 20, 2013 on Hotels.com
Expensive but worth the money. Free parking v close to the center of Kendal.
for Overnight Stay Before Destinationby Holloway from Norfolk
Good locationPosted Nov 15, 2013 on Hotels.com
The spa facilitiy was good but the room was cold and the bathroom heated towel rail did not work. I advised the staff of this but nothing was done to sort out the problem. We probably would not stay there again.
for Familiesby Beau from Harlington S.Yorks
good position / value for moneyPosted Nov 5, 2013 on Hotels.com
Read a few poor reports, but in all honesty they seem to be a little too critical, Yes this hotel does require a little TLC but on the whole I enjoyed the stay the staff were all pleasant and the quality of the food and service were both good. Our room needed a lick of paint and the lamps required new bulbs but nothing was too much trouble for the staff and these were sorted. Was concerned about pets being allowed in hotel but this was not a problem. Only a couple of pampered pooches which were kept under control all the time. Would stop here without hesitation in the future.
for Everyoneby Diane from Northants
Good hotel and short walk into town.Posted Nov 1, 2013
Cons: Wifi reception was very poor in our room.
Enjoyed our stay at The Riverside. We had a family room and had a really good deal. The Spa was an added bonus. When I needed an extra towel as we were one short, it was delivered by the receptionist within minutes.
Recommendedby MRS W from Lancashire
Posted Oct 30, 2013 on Hotels.com
We had a really good weekend in spite of the weather.
Recommendedby Rachabel from Nottingham
Needs updating in communal areasPosted Oct 23, 2013 on Hotels.com
Bedroom was clean and comfortable, but communal areas need updating and repairing. For example the lift smells foul and car barrier was broken.