“will be going back”

although we only stayed for one night the room was good the breakfast was excelent we will be booking again

“Price conscious hotel - great”

This was an incredible bargain. The staff was fantastic and very fun to work with. The breakfast was fantastic. The room was much more than adequate. The hotel is somewhat rundown but nothing was broken. We slept well. Everything was very clean. There was a nice workout facility available. My daughter and I spent 8 days in England. The only better bargains than this hotel were the free museums in London.

“good location to visit carlisle”

good hotel to use as a base to visit carlisle. on bus route, pool area very nice, good breakfast .

“Would stay here again”

After reading past reviews of this hotel on Expedia, I did wonder about booking here but I'm pleased I did. Very friendly and accommodating staff, my room was clean, warm and comfortable and breakfast was fantastic. I'd definitely stay here again.

“From reading other reviews what I expected.”

Ok reasonably priced. Nice leisure club. Breakfast Good.

“No Frills B&B”

After reading the reviews of this hotel i wasnt expecting much..and was pleasantly surprised to find it wasnt as bad as some reported. The reception staff were polite, friendly and helpful. The room was comfortable - the decor could do with updating. The bathroom was dated and looked a bit grubby; the non slip bathmat looked disgusting! However it was fine for a short stay after a night out. In the morning we had the buffet breakfast - just what you need after a night on the tiles!

“Modest residence in need of renovation”

I picked this hotel as it offered a complmentary health club. Whilst the standard of the health club was acceptable, with reasonably new equipment on offer, the rest of the hotel is looking tired and need of a lot of money spending on it. A dividing door in the corridor displayed considerable damage at the bottom, where it was obviously kicked open. The general decor is out of date with modern styles. The TV was old and out of date and on ITV kept switching from stereo to mono - most irritating. There didn't appear to be many staff on duty either - the receptionist had to track down a barman several times!

“Old and tired!”

This hotel should be totally refitted or retired/closed. The rugs a worn and ripped on the stairs, the funiture is bruised and tortured, and the beds were very uncomfortable. It looks like little has been invested in this place since the 50's or 60's.

“Run-down hotel with mold & peeling wallpaper.”

Our room was very shabby and poorly maintained. It looked like the cleaning crew had done their best to keep it nice, but the real problems are semi-structural (eg. ceilings, walls, and carpet). We asked to be moved to another room and were accomodated. Not sure why we were given the terrible room to start with.

“Swallow on the hilltop”

This hotel is well worn, just like the carpets, the furniture and the general appearance. It is not a 3 Star hotel. The non smoking rooms are questionable -- the hallway reeks of smoke. No elevators in two of the 3 wings. The hotel is not located in country side as stated but in a poor section of town.