Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
3.7 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
by Louise from England
Definately not worth the money!Posted Aug 13, 2012
Pros: The quality of the food cooked by the kitchen staff was excellent whilst expensive. The location is lovely and very suitable for honeymooners/couples.
Cons: Portion sizes very small. Constant confusion amongst staff having to repeat everything twice and staff keep clarifying and then making mistakes.
Location: Very secluded location with man made beach. In the centre of a busy residential/commercial area though so that was a bit of a surprise to us.
The customer service in this hotel is very dissapointing particular reception staff, especially when you consider how much you are paying per night for accomodation only! Several things got confused by staff and mistakes occured; with wrong meals being ordered, a trip they booked was booked for 5 people instead of 2; leading to an embarrassing sitn when the tour operator was clearly dissapointed by the loss of revenue. I requested to see another villa whilst I was there incase we wanted to rebook different accom in the future - it took over 36 hours to come back to me and they only acted on this after I said I was dissapointed. Th shower in the 3 bedroom villa did not work fully ie the steam function, dissapointing as this was supposed to be an added luxury feature. We were told initially they were waiting on a part to replace the faulty part and then told that none of the steam functions in the showers in any of the villas worked so this explanation did not stack up and we could not understand why, if this was the case, it had not been sorted sooner. The outside light to our pool entrance did not work, only half the lights on the patio wooden decked floor worked and we got the overall impression that maintenence is not a priority. We also had the only pool closed for cleaning which was understandable but it was closed 4pm to 1.30pm the following day and the alternative pool was the hotel owners pool and it was dirty with stacked up furniture we were not allowed to use!
Recommendedby A verified traveler from Maryland
Peaceful oasis in CuracaoPosted Nov 22, 2011
Before going to Baoase, we stayed at the Kura Hulanda hotel for 2 nights in Willemstad due to availability at Baoase. It was a good experience to have the 2 aspects of the hotel stays. Baoase was a little oasis in the middle of a residential area. Everyone was incredibly friendly and helpful. We got great advice on a restaurant for our anniversary dinner. We had to flag down the serving staff at times to get another item or bill, but that may be more of an 'island time' thinking than inattentiveness. The villas and grounds were always clean and appealing. There are plenty of places to lounge - your villa, the pool, the lagoon, the 3 sections of beach, the dining area or the bar. Our villa was nicely appointed with rich colors and clean lines, and comfortable furnishings. The grounds had a lot of plants and statues making it look like it's been there for decades. The villas were close together but didn't feel like you were on top of each other. And they're laid out so you're not looking into any other's living space. I'm not sure that there's any reason to select beach front versus beach view (we had a 3 bedroom ocean view), as the plantings and layout give you more of a 'view' than 'front' feeling anyway (none are directly on the sand). You will need a car or transportation arrangements to get around to sightsee on the island. I would HIGHLY recommend Baoase to anyone traveling to Curacao, even for a visit for lunch or dinner if you do not stay there.
by A verified traveler
not recommendPosted Dec 15, 2010
no hot water. to get a taxi tooks 50min + have to hear excuse from reception "curaso isnt big city...." insted of "sorry"
for Couplesby A verified traveler from Miami, FL
An Awesome ResortPosted May 12, 2010
The villa is so beautiful. The resort does not have a lot of rooms so it is very quiet. The views in all of the villas or suites are spectacular. The chef - Rick is awesome. From the minute we arrived we felt very special. The staff caters to every need. The outside shower in one of the bathrooms in the villa was wonderful. The decor of the entire resort is beautiful. This resort is beautiful and should be a 6 star!
for Couplesby A verified traveler from Atlanta, GA
Our 1st visit to CuracaoPosted Mar 24, 2010
The hotel is beautiful, quaint and very intimate. We found the staff to be very friendly and accomodating. The restaurant/bar service was courteous but a little slow for our taste. I think being from the US we are just more used to the service staff in the restaurant catering to our needs without being prompted or having to flag them down. The suites are luxuriously appointed but fairly small. I think some of the issues we experienced were more due to the newness of the hotel and the staff not yet being fully trained.
for Couplesby A verified traveler from Santiago
Can´t wait to go backPosted Feb 24, 2010
My husband and I stayed at Baoase for 5 nights in february, 2010 in one of the three suites. The experience was amazing, we had all the beach and pools for us because the hotel is small so there were only three more couples there, The service was excellent, we had all the personnel taking care of us, the cheff coocked for us every day in the restaurant of the hotel, the room was a dream, the hotel in general lovely. I deffinitively would go back if I had the opportunity.