Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Welwyn

Great hotel

Posted Mar 25, 2015
Pros: Everything; rooms / views, staff.
Cons: Nothing
Location: Good walk down to village; we took 90 minutes taking our time. Got back up in under 1 hour (my wife took the bus).
Great hotel, amazing views from rooms. Hotel staff were very friendly and helpful. Can't fault anything. We were lucky with the weather so views stunning. A bit remote, but you know that if you're booking this hotel. A new road opened December 2014 (not shown on maps but just before road from hotel joins VE7) gives a great drive to Pico Do Arieiro and stunning walks from there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lieu extraordinaire

Posted Dec 8, 2014
Pros: Tout.
Cons: R A S.
Superbe hôtel, avec super restau, avec super personnel aux petits soins (parlant français). Très belle chambre spacieuse et confortable avec vue imprenable sur les montagnes et vallées environnantes. Un hôtel qui donne envie d'y retourner sachant qu'en plus un espace bien être va ouvrir très prochainement.
5 out of 5
Recommended
for Families
by Englishfrom Hampshire, England

Fantastic view, really lovely people

Posted Sep 20, 2014 on Hotels.com
This hotel is a real gem. The view from the rooms and restaurant is amazing. We couldn't get enough of it. The staff are very friendly and helpful and work tremendously hard. We have stayed here several times before and enjoyed each time. Most times we have hired a car as the journey is all uphill from Funchal (about 20 minutes). We have actually walked downhill into Funchal (takes about 3 hours) and used the bus service for a different type of holiday. The building of an indoor swimming pool and gym is coming on and will be ready soon. Do not be put off if there is a wedding function on at the hotel when you visit. The staff still give you the same attention and the food is no less inviting nor slower than normal. The staff do everything they can to make you feel welcome. We will revisit again!
4 out of 5
Recommended
for Couples
by Irisfrom UK

Good Hotel, friendly staff

Posted Aug 30, 2014 on Hotels.com
The Hotel is under Construction at the Moment but as we were only there for the Night it was ok and the Noise starting at 8 in the Morning was still ok to have breakfast and to relax. The breakfast is good and rooms are clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tours

Hôtel agréable, avec une vue magnifique.

Posted Aug 26, 2014
Pros: La vue, les repas au restaurant de l'hôtel le soir, la gentillesse du personnel.
Cons: Les jus de fruits au petit déjeuner.
Location: Randonnées, visite de Funchal.
Nous avons passé un excellent séjour. La vue sur la montagne est superbe et Funchal n'est pas trop loin, même si la route est très sinueuse.
4 out of 5
Recommended
for Families
by Subeefrom London

Extraordinary mountain location!

Posted May 8, 2014 on Hotels.com
A real find - we were very happy with our 2-night stay here. The reception staff were very helpful with ready answers to all our queries. I had requested a superior room, and we were allotted 'minus 2nd floor'. The trees partially blocked our view of Curral das Freiras, but the spectacular sunset colours in the surrounding mountains took over! We had a balcony overlooking the beautiful valley. We had 2 bedrooms, which meant that our double bed was in the inner room and we were unable to look at the marvellous views from the bed. The floors were cold and we were unable to walk around barefoot, but the quality of the bathroom and bedroom furnishings was excellent. We ate at their restaurant and could not find fault with the quality of both the food and the wine; however, the price was quite high compared with the room price (very reasonable). The service in the restaurant was very good, and the mountain & valley views absolutely to die for! For the duration of the day the front of the Estalagem is full of sightseeing tourists in coaches and cars, and there are tourist shops. After dark there is no-one. It is lovely in your hotel room because you are the other side to all this chaos. We zig-zag walked down to the town, had lunch and walked it off coming the whole way back up. A great walk - about 2 hours each way.
5 out of 5
Recommended
by Magdifrom London

Stunning view, fantastic service and food

Posted Apr 27, 2014 on Hotels.com
Absolutely lovely hotel with amazing views and with very friendly staff who help with any question. The restaurant serves massive portion of fresh and tasty food! The only minus are very thin walls especially when you have noisy neighbours
5 out of 5
Recommended
for Overnight Stay Before Destination
by Muffinfrom Grantham, Lincs

5 Star Accommodation. Best views on the Island.

Posted Apr 24, 2014 on Hotels.com
This was for me the best of the 5 Hotels we stayed in. Best views on the Island. Fantastic food. Great for walking (if you have your Madeiran knees). Could not fault anything about our day at the hotel. Highly recommended.
4 out of 5
Recommended
by A verified traveler

ISOLE

Posted Aug 6, 2013 on Hotels.com
Bonne Hôtel mais un peu isolé. La chambre est très bien avec en plus un balcon avec une vue superbe. Par contre le petit déjeuner n'est pas très copieux et pas beaucoup de choix.
4 out of 5
Recommended
for Couples
by Stinefrom Estalagem, Eira do Serrado

Fantastisk udsigt, men øde uden bil

Posted Aug 5, 2013 on Hotels.com
Vi ankom til lufthavnen om natten, og det var derfor svært at komme til hotellet, der ligger på toppen af et bjerg, og som taxachaufføren uden GPS ikke kunne finde. Turen med taxa blev både meget lang og dyr (60 euro for ca. 17 km). Vi troede, at vi kunne vandre i nærområdet, men der var kun én rute udenfor hotellet. Derudover var man tvunget til selv at have en bil eller andet køretøj, da busserne kun gik tre gange om formiddagen. Udsigten var formidabel, men det var altså umuligt at komme væk fra hotellet uden en bil. Da vi endelig lejede en bil, lå Funchal kun 20 minutters kørsel fra hotellet, så det var relativt nemt at komme fra A til B. Den bedste oplevelse var receptionisten, der hjalp os med alt og var meget tålmodig trods vores ubeslutsomhed. Han ringede rundt til alle biludlejere på hele øen for at skaffe os en billig og god bil i højsæsonen. Udsigten er fantastisk smuk, men sørg for at leje en bil, hvis I planlægger et ophold på Estalagem. Hotellet har egen restaurant, der serverer god mad til fine priser. Morgenmadsbuffeten har, hvad man behøver, men ikke noget ud over det sædvanlige.