Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Ridzwanfrom Kuala Lumpur, Malaysia

As good as the 5-star hotel chains.

Posted Dec 26, 2014 on Hotels.com
As good as any of the big 5-star hotel chains, with down pillows, jacuzzi and piped oxygen. Breakfast was excellent in quality. The only downside was the erratic wifi.
Comment from Hotel Management
Mar 20, 2015 by RIDZWAN, Hotel Management
Thank you very much for taking your valuable time to let us know your experience in our hotel. Some passengers like you arrive at the hotel without reservation and with pleasure we show the romos and hotel facilities. From the beginning we make passengers feel at home, Aranwa Cusco Boutique is a perfect combination between quality of service and elegant hotel with unique architectural details and art pieces. We offer added values such as free intelligent oxygen system in the room , free WI-FI, fruit and tea table at lobby, floor heating system in the bathroom. About the WI-FI, sorry for the inconvenience, we already improve our free WI-FI internet service, upgraded to 4MB, to give a better value. Your comment is very important and encourage us to continue to offer an excellent service. Thank you once again for your preference. Sincerly, Romy Diaz León Manager on Duty
5 out of 5
Recommended
for Families
by Eliane Mendesfrom Niterói

Conforto em cusco

Posted Jun 5, 2014 on Hotels.com
Muito boa. Serviço e qualidade no atendimento
5 out of 5
Recommended
by Tyler Casefrom San Diego

Two nights in Cusco

Posted Jun 5, 2014 on Hotels.com
The Aranwa is a beautiful hotel adorned with authentic antiques from the era of the hotels original heritage. The staff did everything in their power to take care of us. The only thing that would make me not stay their again is a very early check out. We could only get a LATE check out of 10:30, so if you need to sleep in, consider that.
2 out of 5
by Luisafrom Rio de Janeiro

Não era o que eu esperava

Posted Apr 30, 2014
Pros: Nada
Location: LocalizaçÀO MUITO BOA
Ao chegar no hotel Aranwa não houve qualquer tipo de welcome ou cordialidade. O check out é às 9h, obrigando o hóspede a sair muito cedo. Toda a decoração do hotel e, especialmente a do quarto, é de muito mal gosto (cafona). A tentativa é de fazer um hotel bonito, mas tudo é muito exagerado e perde a sofisticação. As toalhas de banho são velhas e cheias de fiapos... O quarto tem uma clarabóia no teto e a partir do momento que o sol nasce não é mais possível dormir. Qualquer barulho feito do lado de fora do quarto é escutado. Tínhamos vindo de uma hospedagem de 4 dias no Hotel Monasterio e talvez por isso estávamos com a expectativa muito alta em relação ao Aranwa, que nos decepcionou...
4 out of 5
Recommended
for Getaway With Friends
by Liam Cfrom Toronto

Great option for Cusco

Posted Sep 4, 2013 on Hotels.com
Great location. Attentive staff.
5 out of 5
Recommended
for Business Travelers
by Vaniafrom Santiago

Excelente

Posted Aug 26, 2013 on Hotels.com
Todo de primera categoría.
5 out of 5
Recommended
for Everyone
by R.J.from Florida

A welcome retreat

Posted Aug 11, 2013
I can't say enough good things about this facility. Luxuriously appointed, on a quiet street and superbly attentive staff. The rooms are beautiful though a little small. Every element of the operation is geared to facilitating the tourist; even breakfast is served at five A.M to accommodate those off early for Macchu Piccu. As well appointed a retreat as any I've ever found.
4 out of 5
Recommended
for Getaway With Friends
by Giancarlofrom Guarujá SP

Funcionarios preparados, bom atendimento

Posted Jul 11, 2013 on Hotels.com
Limpeza do quarto boa, porém a falta de uma janela para uma area externa fez muita falta. O anuncio que existe oxigenio no quarto não é verdadeira, somente existe uma ampola de oxigenio na recepção e em função de não ter janela para ambiente externo este oxigenio faz muita falta principalmente a noite. No restante o hotel é muito bem localizado e tem um excelente serviço.
4 out of 5
Recommended
for Everyone
by A verified traveler

Distinctive, discreet, convenient

Posted Jul 1, 2013
Elegant colonial palace two blocks from main square, a welcome oasis after our 7-day trek. Hiccup with our reservation resolved without too much delay. Room had all the amenities, piped in oxygen, heated bath floor. Delicious breakfast buffet with charming wait staff.
5 out of 5
Recommended
for Everyone
by Jayfrom rhode island, usa

A delightful retreat in Cusco

Posted Jun 14, 2013
Pros: The staff was the most friendly and helpful of any hotel we have ever stayed in from Europe, Asia to the US.
Cons: Can't think of any negatives
Location: Quiet location just a short walk to the main plaza areas
We stayed at the Aranwa for 6 nights. This sensitively restored boutique hotel was beautiful in every way. The room was elegantly comfortable and quiet and everyone on the staff was welcoming and extremely helpful from the front desk to our waiter Adolpho at breakfast. The breakfast was very plentiful with a great variety. Does it sound like we liked it? We loved it and would return in a heartbeat.