Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom mansfield, TX
ImpeccablePosted Apr 15, 2015
Pros: Location, service, food, clean, comfortable, beautiful
Location: It's cose to the Plaza de Armas, the main tourist area. 20 minutes from airport.
From the moment we arrived, the staff took perfect care of us. From helping us arrange a trip to Pisac to airport transport, they did it all. Great free breakfast, and the dinner was wonderful too. Close to everything. The historic setting was perfect!
for Everyoneby A verified travelerfrom Dubai
Superb hotelPosted Apr 1, 2015
The hotel is amazing. The staff were super nice and helpful and would go the extra mile to help. The food was great. It was really great to stay at this amazing historic hotel. The only thing is the small size of the rooms. It has a great location.
for Everyoneby A verified travelerfrom The Woodlands, TX
Great hotel right in the center of town.Posted Mar 17, 2015
Pros: Staff friendliness (other than the guy checking us out). Well appointed rooms with artwork everywhere. Great breakfast.
Cons: Free cloth laundry bags!!!
Location: Very good restaurants within a few yards from the Hotel's entrance.
The Belmond Monasterio is a really neat hotel, very well appointed with artwork everywhere and even it's own chapel. My biggest complaint is that the rooms are VERY small. My husband and I had to coordinate movements in order to not bump into each other. The staff is wonderful: attentive and friendly. However, the check out experience was NOT great. The man behind the counter didn't even smile ONCE, he seemed to be in a bad mood and insisted on charging us $10USD for each cloth laundry bag (2) that we used to take our dirty clothes home. Really?? There's no parking on the property so you have to leave your car with the staff to be parked offsite.
for Everyoneby A verified traveler
Mitten in Cusco eine Oase der RuhePosted Mar 10, 2015
Sehr gepflegtes Hotel mit sehr gutem Service, einem schönen Garten und wunderbarer Atmosphäre.
for Couplesby Mauricio Melofrom Maceio
Hotel FantásticoPosted Feb 23, 2015
O Hotel Belmond Monastério,é simplesmente espetacular.O hotel nos remete a vários séculos atrás,numa atmósfera de um tempo que já não existe.Sem abrir mão do conforto que existe nos dias atuais.Posso dizer que foi um dos melhores hotéis que me hospedei em toda minha vida.A localização é perfeita,próximo de todos os pontos turísticos,o serviço é impecável,a comida é maravilhosa.Uma experiência única.Recomendo.
for Everyoneby A verified travelerfrom Bogota
The best hotel in cuscoPosted Jan 13, 2015
It is a wonderful hotel. Your service is the best, the location is nice because is in the middle of the city, it's very quiet. I recomend it
for Couplesby A verified traveler
Hotel Bom e CaroPosted Jan 6, 2015
Serviço Impecável, mas Room Service extremamente caro. Se fosse mais em conta, consumiríamos do frigobar. Localização ruim, apesar de estar próximo à Plaza de Armas. Na altitude em que se encontra em Cusco acima dos 4.000 metros do nível do mar, subir ladeira ninguém merece!....
for Everyoneby A verified travelerfrom austin, tx
Beautiful Hotel in the center.Posted Dec 1, 2014
Pros: The breakfast was excellent.
The staff was excellent in every way, very professional but personal. All the way around was a good experience.
for Everyoneby A verified travelerfrom San Diego, CA
Posted Nov 14, 2014
Wonderful experience! Beautiful hotel with truly remarkable guest service.
for Getaway With Friendsby A verified traveler
Muito bomPosted Nov 5, 2014