Ratings based on 150 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler from Toronto
Ok hotel but not a 4 star by a long shotPosted Oct 7, 2014
Pros: Staff was very nice. Location is good and insite restaurant serves good food.
Cons: Room comfort, windows not facing inside a glass hallway. Noise level is unacceptable.
Location: Located about 6 blocks from main plaza and 2 min walk to Temple of the Sun.
Hotel is built inside an old monastery which makes it interesting visually but impractical for accommodations. The standard rooms are extremely small with a tiny window that opens into a glass hallway NOT outside. You get no fresh air and instead get every single noise from people talking, lugging suitcases and running up and down stairs. Thei suites are different so if you must stay here spend the money to upgrade as the standard rooms are not worth the price. Should be noted that all hotels below 5 stars in Peru tend to be much lower grade than elsewhere in the world
by A verified traveler from bay area
Standard hotel, without any special charmPosted Oct 2, 2014
Pros: Breakfast is good.
Location: Little bit far away from the main attractions , from the main plaza
We stayed in the hotel twice and in both cases we got noisy rooms. Rooms are standard, Not what we expected from a 4-star hotel in Cusco. Without any special charm.
for Everyoneby A verified traveler from dallas, texas, usa
Wonderful Location for walking old CuscoPosted Sep 24, 2014
e used this property as our home base while exploring other parts of Peru. Whether we were going hiking in the Sacred Valley or down to the rain forest the hotel kindly stored our extra luggage for us while we were gone, and we were always so happy to get back from roughing it to nice hot showers, clean white sheets, and smiling staff. In all we had 3 different stays with them over a month, and each time we came back thru Cusco it felt wonderful to come "Home" to the Casa Andina Private Collection.
for Everyoneby A verified traveler
Great place to stayPosted Sep 16, 2014
Pros: The food, the staff.
I was very satisfied with this hotel. I stayed in a suite which was enormous and very comfortable. More hot water and pressure in the shower than I have at home in the US. The bed was great and I had a mini fridge to keep the bottled water cold. All the reviews of this place talk about the staff and they're right. The staff couldn't be more helpful. Mikjail in particular was amazing. The free breakfast was great and the restaurant in general was excellent if you don't want to venture out. Coca tea on hand at all times in the fireplace room (it really does help with the altitude). The only problem with this place (and it's so trivial) is the wifi. There are hot spots all over the hotel, but the connections are very inconsistent. If you're going to Cusco for wifi though, you're going for the wrong reasons. Can't recommend this place enough though. I had a great stay there.
for Everyoneby A verified traveler
Absolutely beautiful hotel.Posted Sep 12, 2014
Only complaint was the wifi was pretty shoddy. Try the alpaca! You won't regret it!!! Also have a great included breakfast buffet!
for Everyoneby A verified traveler from NZ
Convenient location.Posted Sep 1, 2014
Couldn't fault anything about Casa Andina. All round good value and comfort.
by A verified traveler from Oakland, CA
Nice, but rough around the edgesPosted Sep 1, 2014
Pros: * Nice staff * Clean room with comfortable bed * Helpful concierge * Good breakfast
Cons: * Noise reduction * Provide water in the room for guests * More attentive service (e.g., in outdoor seating area by bar / restaurant)
Location: Not that far from San Blas and Plaza de Armas, but if you want to walk anywhere, you'll have to suffer smog-choked San Augustin.
My wife and I spent 5 nights at the Casa Andina Private Collection (CAPC) during a recent trip to Peru. It was the second hotel we visited during our stay, and it fell short. CAPC made some obvious stumbles, and missed the mark in a few areas, despite having a very friendly staff and clean facility. The biggest disappointment was on arrival. My wife and I had traveled all afternoon to reach the hotel, and she was not feeling well when we arrived; she is also 6 months pregnant, which we made clear. Upon our arrival, they whisked us into a waiting area, and then made us sit for 15 minutes. We asked for water for my wife, to which they replied, "We don't normally do this, but here you go...", at which point they gave us a *glass* of flat bubbly water (which she didn't drink). How hard would it have been to (a) give us a *bottle* of water, and (b) tell us there was a delay with our room? Another example of poor service comes with the bar and primary outdoor area. One evening, I went to sit outside next to the bar, where I wanted to have a little food and a drink. The outdoor area is literally right in front of the bar and main restaurant. I sat there for 30 minutes at 5pm, and wasn't asked once if I wanted anything to eat or drink; there was also no one at the bar to request help. I realized later at this hotel you have to forcibly ask for everything. Summary: A nice place, but needs to fix the details and be more attentive to guests
for Everyoneby A verified traveler from california
Nice hotel close to the plaza and cathedral cuscoPosted Aug 15, 2014
The staff excellent so polite. Food was very good. Also you can leave your luggage for free as many days as you want if you are going to machu pichu or other city very relax experience I will stay again
for Everyoneby A verified traveler from Cali, Colombia
good hotel in CuzcoPosted Aug 7, 2014
Cons: Good breakfast, but sometimes the cook was not that friendly or helpful.
We decided to stay at Casa Andina private Collection as an alternative to other options that were twice as much costly. We were not desapointed. It is a beautiful place with that particular carácter of places in Cuzco. It is close to plaza de armas,(about 4 or 5 blocks) and walking trough those little streets can be really nice.
for Everyoneby A verified traveler from Washington DC
Cozy hotel, great staffPosted Aug 4, 2014
Except for internet availability, everything was great. Meal choices were excellent, including for breakfast.