Ratings based on 142 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Absolutely beautiful hotel.Posted Sep 12, 2014
Only complaint was the wifi was pretty shoddy. Try the alpaca! You won't regret it!!! Also have a great included breakfast buffet!
for Everyoneby A verified traveler from NZ
Convenient location.Posted Sep 1, 2014
Couldn't fault anything about Casa Andina. All round good value and comfort.
by A verified traveler from Oakland, CA
Nice, but rough around the edgesPosted Sep 1, 2014
Pros: * Nice staff * Clean room with comfortable bed * Helpful concierge * Good breakfast
Cons: * Noise reduction * Provide water in the room for guests * More attentive service (e.g., in outdoor seating area by bar / restaurant)
Location: Not that far from San Blas and Plaza de Armas, but if you want to walk anywhere, you'll have to suffer smog-choked San Augustin.
My wife and I spent 5 nights at the Casa Andina Private Collection (CAPC) during a recent trip to Peru. It was the second hotel we visited during our stay, and it fell short. CAPC made some obvious stumbles, and missed the mark in a few areas, despite having a very friendly staff and clean facility. The biggest disappointment was on arrival. My wife and I had traveled all afternoon to reach the hotel, and she was not feeling well when we arrived; she is also 6 months pregnant, which we made clear. Upon our arrival, they whisked us into a waiting area, and then made us sit for 15 minutes. We asked for water for my wife, to which they replied, "We don't normally do this, but here you go...", at which point they gave us a *glass* of flat bubbly water (which she didn't drink). How hard would it have been to (a) give us a *bottle* of water, and (b) tell us there was a delay with our room? Another example of poor service comes with the bar and primary outdoor area. One evening, I went to sit outside next to the bar, where I wanted to have a little food and a drink. The outdoor area is literally right in front of the bar and main restaurant. I sat there for 30 minutes at 5pm, and wasn't asked once if I wanted anything to eat or drink; there was also no one at the bar to request help. I realized later at this hotel you have to forcibly ask for everything. Summary: A nice place, but needs to fix the details and be more attentive to guests
for Everyoneby A verified traveler from california
Nice hotel close to the plaza and cathedral cuscoPosted Aug 15, 2014
The staff excellent so polite. Food was very good. Also you can leave your luggage for free as many days as you want if you are going to machu pichu or other city very relax experience I will stay again
for Everyoneby A verified traveler from Cali, Colombia
good hotel in CuzcoPosted Aug 7, 2014
Cons: Good breakfast, but sometimes the cook was not that friendly or helpful.
We decided to stay at Casa Andina private Collection as an alternative to other options that were twice as much costly. We were not desapointed. It is a beautiful place with that particular carácter of places in Cuzco. It is close to plaza de armas,(about 4 or 5 blocks) and walking trough those little streets can be really nice.
for Everyoneby A verified traveler from Washington DC
Cozy hotel, great staffPosted Aug 4, 2014
Except for internet availability, everything was great. Meal choices were excellent, including for breakfast.
for Everyoneby A verified traveler from Los Angeles
Awaiting Trek to Macchu PicchuPosted Jul 22, 2014
Pros: The monastery style and the decor of the rooms.
Cons: The breakfast buffet could be improved with a little more quality and selection of foods.
Location: You can walk anywhere in Cusco from this hotel and spend your day exploring. We walked in the hills, went horse back riding and saw Cristo Blanco.
This was a great place to stay while adjusting to the altitude and preparing to start 5 day trek to Macchu Picchu. The rooms were tastefully furnished and the staff was friendly and helpful. I thought the breakfast buffet which comes with the room was adequate but nothing extraordinary; it could be improved.
for Everyoneby A verified traveler from Houston
Great hotel in CuscoPosted Jul 19, 2014
Not by main plaza but walking distance. Great food and staff.
by A verified traveler from Cusco
It was okPosted Jul 13, 2014
Jackhammer construction right outside my door. Power went out. Toilet was busted. But the staff was very helpful, I'm sure it will be great once the construction is finished.
for Everyoneby A verified traveler from Melbourne, Australia
Good standard but bathroom warning!Posted Jul 8, 2014
Pros: Old colonial style patio. The service was excellent too!
Cons: Signage to communicate/inform the local toilet etiquette. Wifi signal was very weak in the rooms!
Location: Great location in the old city and you can walk to most attractions.
A very good quality hotel but the room I got (can't remember the #) on the 1st level had a musky odour. I found out the reason when my toilet overflowed!!! There are no warnings that you need to dispose the toilet paper in the bins not flush them! So, be aware when travelling in South America!