Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from México

Genial

Posted Jul 3, 2015
Excelente, en general todo estuvo muy bien, superó mis expectativas.
5 out of 5
Recommended
for Everyone
by A verified traveler from México

Recomendable

Posted Jul 3, 2015
Superó mis expectativas, excelente hotel, recomendable para los que van a pasear.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calexico, California

Staff Is amazing very helpful

Posted Jun 18, 2015
They helped us a lot, wifi was not working at Nina Room but they alowed me to use their computer, Mercedes coordinated my tours and went beyond to make us feel at home.
4 out of 5
Recommended
for Families
by Ingo from Rio Branco AC

Ótimo Atendimento

Posted Apr 16, 2015 on Hotels
Fomos muito bem recebidos. A proprietária Sra Mercedes é uma gentileza, prestativa e muito dedicada a resolver os problemas dos hóspedes. Precisei de apoio para comprar os tickets para Machu Picchu e também de uma garagem e ela foi incrível. Resolveu. Apesar de não ser um hotel de luxo, mas a atenção e a presteza no atendimento fazem toda a diferença, especialmente quando se está em outro país. Recomendo.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Für Backpacker und Studenten

Posted Apr 8, 2015 on Hotels
Super nette Gastfreundschaft. Wirklich nette Betreuung, wenn man ein Problem hat, wird einem versucht zu helfen. Wir durften zum Datentransfer von Bildern sogar den privaten Laptop nutzen. Unsere Wäsche konnten wir auch waschen lassen. Ein Taxi zum Plaza de Armas (Zentrum) kostet ca. 5 Soles, also um die 1,60 € was sehr leicht zu verkraften ist. Wer super Komfort sucht ist aber hier fehl am Platz. Wer aber was zum schlafen sucht und Cusco erleben möchte ist hier gut aufgehoben.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2015 on Hotels
3 out of 5
by A verified traveler from München

Für max. 3 Nächte o.k.

Posted Jan 5, 2015
Pros: Die Herzlichkeit der Besitzerin
Cons: Alles
Location: Ziemlich am Rande der Stadt, nichts.
Für Peru wahrscheinlich ganz okay. Für deutsche Verhältnisse ziemlich renovierungsbedürftig und abgewohnt. nur kaltes Wasser zum Duschen.
4 out of 5
Recommended
for Personal Event
by martin from san diego,ca

the truth

Posted Nov 6, 2014 on Hotels
the staff is very friendly, and mama the owner is a special lady. i would stay there again.
Comment from Hotel Management
Jan 17, 2015 by Mercedes, Hotel Management
Thank you so much! Mercedes
5 out of 5
Recommended
for Families
by Richard from Lima

Excelente!!! El lugar muy acogedor, la bienvenida

Posted Oct 4, 2014 on Hotels
Excelente!!! El lugar muy acogedor, la bienvenida con tu mate de coca y total amabilidad, la atención fue muy buena siempre con la cortesía y dispuestos a ayudarnos en lo que necesitemos...Muy recomendable para unas vacaciones en familia.
Comment from Hotel Management
Jan 17, 2015 by Mercedes, Hotel Management
Muchas gracias, fue un placer para nosotros, conocerlos. Nos encantará volver a verlos algún día. Saludos desde Cusco!
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Cheap place to spend one night

Posted Sep 14, 2014
We had a very warm welcome with a cup of coca tea. The room was big, but not too clean. We didn't dare to take a shower (too many hairs there). The breakfast was basic (another hair in my scrambled egg), but I guess it's ok just for spending a night in order to get some rest before further journey.
Comment from Hotel Management
Mar 21, 2015 by Mercedes, Hotel Management
Dear David: We wish to receive your comments directly, so having changed inmediatamente.The cleaning of the room and good service is something that defines us, we regret that there had been this outstanding flaw in this caso.We already have taken measures with the person responsible for cleaning your room upon you occupied it. Having stayed one night, we had the chance to show the quality of our services fully. We deeply regret Kind regards Mercedes