Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Neve from California

Great stay!

Posted Jan 14, 2014 on Hotels.com
Walking the streets of Cuzco one would not realize what lies behind the door of Casa de Mama. There is no sign on the door from the street so it is a bit difficult to find, however it is close to many sights and in a great area. Te rooms are spacious with a small kitchenette and table with chairs. There is a tree and plants in the court yeard area. As you walk up the stairs to get you your room you feel as though you are in a tree house. The view from the dinning area is great and breakfast is delicous.
3 out of 5
for Overnight Stay Before Destination
by ecolum from cusco

Cosy, but not restful and expensive for what it is

Posted Sep 5, 2013 on Hotels.com
Nice hotel, friendly staff and good to have a kitchenette and private bathroom but very noisy when people are walking around. Do not have room LIBRA, which is under the breakfast room - it is very noisy and the light from the corridor doesn't allow you a very restful sleep.
4 out of 5
for Everyone
by Aaron from Texas

Quaint Cusco Hotel

Posted Aug 6, 2013
Pros: It felt like we were staying at the house of a hospitable relative.
Cons: They need a sign on the door. We had trouble finding it, so make sure you know the address before you go.
Location: Only a 7 minute walk to downtown. Located on little-known pedestrian street, so tell taxis to take you to the closest driving street (Choquechaka).
Our stay was great. They let us keep our bags there before check in AND after check out, which was extremely helpful since our busses in and out of town ran through the night. Breakfast was simple but plentiful and tasty (bread with jelly, juice, tea or coffee, eggs scrambled or fried).
3 out of 5
for Personal Event
by A verified traveler

Not Reliable

Posted Jul 1, 2013 on Hotels.com
The Casa was in a relatively good location and had a loveley view of the city. The assitance was very good. However, the hot water heat and even the electrity was not reliable in both rooms we stayed in. There was a stove to heat hot water but we ran out of gas and it was not refilled. Conseguently, we washed our face and brushed our teeth wit cold water twice. My friends room never had hot water. The breakfast was simple but freshly made and adequate for the price. We met nice people and might return but would not stay in the room under the kitchen.
2 out of 5
by mlk from USA

Close to Plaza de Armas

Posted May 16, 2013 on Hotels.com
The hotel was hard to find--the number, but not the name, was posted on the door, and it was up a flight of stairs, so our taxi couldn't take us all the way and it was difficult to manage with luggage. The staff were very friendly and the room was charming, but didn't seem terribly clean--we wrapped our pillows in T-shirts before sleeping. It was fine for one night.
4 out of 5
by A verified traveler

Great place

Posted Dec 12, 2012 on Hotels.com
Stayed here for 3 nights and everything was great. Had hot water and a space heater in the room. We don't eat eggs so they replaced the eggs in the breakfast with banana pancakes instead! (And they were delicious). The place is about 10 minutes walk from the main square and less than 5 minutes to number of good restaurants. And all of this at a very affordable cost!
4 out of 5
for Couples
by A verified traveler from Utah, USA

Great location and great staff

Posted Nov 14, 2012
Casa de Mama Cusco was a great place to stay in the San Blas area of Cusco. It is up a steep little street a few blocks from the main square (Plaza de Armas). The staff was great at helping us know how best to get around the city and the area around it.
4 out of 5
for Families
by A verified traveler

Casa de Mama Cusco

Posted Oct 30, 2012 on Hotels.com
We could not have asked for a better place to stay. The location was great, but if you are over 60 and not fit, this place is really not for you, there are lots of steps and I do mean lots of steps, both in the B & B and getting to and from. We found the altitude made things a bit hard going and we are the 60+ age bracket. I would recommend and stay there again. The service was fantastic, one morning we were leaving at 6:00 am, there was a knock on our door and breakfast had arrived, we had not asked for it, but had mentioned that we needed a taxi at 6:00 am and it seems the taxi cam with breakfast. - Thank you for making our stay with you well worth the short of breath.
3 out of 5
by Phil C

Nice but does not accept credit cards

Posted Oct 22, 2012 on Hotels.com
Even though you can book your room with a credit card, giving the impression that you can pay with a credit card, they only accept US dollars and/or Soles. There was no notification in advance of this policy and only found out by hearing another guest complaining about the policy, when he was checking out, three days before we left. The hotel was okay and as advertised. Staff was gracious and helpful. Picked us up at airport but must notify in advance. It was located in San Blas (a higher part of town) and with the overall altitude it was a challenge to climb the steps up to the front door of the hotel and then once inside have to climb three more sets up steps up to our room--especially wiht luggage. Often woke up at night breathless for lack of oxygen. View was great from our bedroom. Overall grade of a B.
3 out of 5
by A verified traveler

Good and bad

Posted Jul 28, 2012 on Hotels.com
Pros: very friendly and helpful staff. Cons: my room was very cold (sometimes colder than outside), no hot water in shower, tv remote control is atrocious