Ratings based on 44 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom sf
Nice hotel close to the plazaPosted Aug 30, 2014
Awesome. Only hotel in the world that provides a full breakfast at 5 am. Perfect for us trekkers. Hotel is clean, hot showers available, and great hotel staffm
for Everyoneby A verified travelerfrom Los Angeles
The hotel is wonderful, staff is very friendly.Posted Aug 25, 2014
Cons: Everything is perfect.
Location: 3 small blocks from main site Plaza del Armas. 3 & half blocks from Artesanal market.
The hotel is very well located, close to all facilities,markets,restaurants and 3 blocks from Plaza del Armas. Staff is very friendly. Rooms are very clean, cozy and comfortable.
by A verified traveler
Posted Aug 20, 2014
Little disappointed with hotel. Beds were not very comfortable and the facilities were a little tired and run down.
for Getaway With Friendsby A verified traveler
Posted Aug 10, 2014 on Hotels.com
by A verified travelerfrom virginia
No heat, no blanketsPosted Aug 4, 2014
This hotel had no heat, provided us with a heater but it stopped working in the middle of the night. They could not find extra blankets.
Recommendedby CCfrom USA
Great location, terrible sleepingPosted Aug 2, 2014 on Hotels.com
The location of Hotel San Augustin El Dorado is very convenient to Plaza de Armas and it's attractive in the lobby and the staff is friendly. However, the bed and bedding were uncomfortable, with pillows that were like hard foam. Dogs barked and there was lots of street noise and we both slept terribly. Don't bother to order a cocktail at the lounge there, because they don't know how to make any of them. Otherwise, food in their restaurant was good.
for Business Travelersby Srfrom London
Over staredPosted May 19, 2014 on Hotels.com
Not up to 4 starboard rooms very simply furnished 2 star level Room service very poor frequently room not attended to even with frequnat reminder Mean in towel providing and bath material
for Everyoneby melissa/craigfrom Phoenix
Nice place to stay at Cusco.Posted May 6, 2014
The hotel was on one of the Main Streets in cusco which made it close to the main plaza and other attractions. The hotel was in excellent condition and very clean. The staff was very nice however spoke little English. The hotel lacked a concierge so I think they could improve in that aspect. They offered a breakfast plan which helped on days we had early tours.
for Overnight Stay Before Destinationby Wendy Lariveefrom Boston, MA
Great stopover before Machu Picchu climbPosted Apr 27, 2014 on Hotels.com
It was very comfortable and clean. There was a lot of construction outside the hotel which began before 7 am in front of the hotel, but that was city-ordered construction. They had a great breakfast which began at 4 am, which turned out to be perfect for our 4:30 pickup for the trip to Cuzco. Very friendly and helpful staff… Great location near the Plaza de Armas and several great restaurants.
for Everyoneby Charlesfrom Vienna
Nice hotel close to downtownPosted Apr 27, 2014
Pros: Location and staff
Cons: Rooms face the courtyard below and it becomes noise yearly in the morning....perhaps some noise reducing curtains or double pane glass could help
Location: Very close to main courtyard so very convenient.
Very friendly and helpful staff. Stored our gear while we went to Aguas Caliente that was very welcome. Street out front was under construction which made things awkward with the taxis but the doormen were very accommodating.