“Excellent stay in Cusco”
The Novotel was perfect for our trip to Cusco. The hotel service was excellent and really geared towards the early and late departures and arrivals that go with travel to Machu Picchu. The hotel registration form anticipated our Machu Picchu visit and included two check in dates, one on initial arrival in Cusco and a second on return, after spending a night away in Aguas Calientes.
Breakfast was available from 4 am for those taking the early train. After our very late return from Machu Picchu we were offered room service, which was very welcome.
One of our travel companions suffered some initial altitude sickness and the hotel provided very prompt attention, including oxygen and a doctor.
The enclosed courtyard in the centre of the hotel was a very pleasant place to relax and we ate there on two occasions.
Our standard room was a smaller version of the larger colonial rooms around the courtyard and was nicely decorated, comfortable and clean. The rooms behind the courtyard area were more conventional contemporary hotel rooms, but still looked fine.
The location is great, just a short walk to the Plaza de Armas and the many restaurants and shops there. It was barely a five minute taxi ride to the Machu Picchu departure point.
Overall, very satisfied with the quality and value.