Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by wendy from ottawa

Posted Jan 3, 2014
Pros: Breakfast is good. Location is good.
Cons: Water temperature kept changing from warm to hot to cool automatically very half minutes while I was showering. Room air smells a little musty.
Location: 10 minutes walk to the main plaza.
4 out of 5
Recommended
for Everyone
by wendy from ottawa

Posted Jan 3, 2014
Pros: Breakfast is good. Location is good.
Cons: Water temperature kept changing from warm to hot to cool automatically very half minutes while I was showering. Room air smells a little musty.
Location: 10 minutes walk to the main plaza.
4 out of 5
Recommended
by Bob from San Francisco

Posted Jun 10, 2013 on Hotels.com
Staff is extremely helpful and courteous
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Mar 30, 2013
Hotel was great! Clean, friendly and helpful staff. Walking distance to the main square. The only complaint is its close to a Main Street so it can be a little loud.
3 out of 5
Recommended
for Everyone
by sally from london

nice hotel but unwelcoming atmosphere

Posted Jan 1, 2013
Pros: Heater in room, good shower.
Cons: Reception staff cold and unwelcoming
Location: Good location, not far from main plaza
Lovely hotel, very cosy and comfortable . However I was disappointed the reception staff were quite cold and unfriendly. They didn't welcome me on arrival, didn't explain anything about the hotel itself, ie breakfast, bar, internet etc, I had to ask for a map and prompted them to explain about hotel facilities but they answered very unenthusiastically. Anyway despite this the breakfast was good, porters nice and heater in room.
1 out of 5
by Erik

Stay elsewhere

Posted Nov 14, 2012
Pros: Leaving
Cons: Too many to mention
Location: Loud
I checked in to the hotel and my room looked like a prison cell with a TV. Bathroom was horribly out of date and the street noise was very loud. It looked nothing like the hotel that I saw online. Staff did not speak English well at all and the didn't even have change for a customer to break. Horrible experience.
4 out of 5
Recommended
for Everyone
by James from Hancock, NH, USA

Very nice, clean and affordable hotel in Cusco!

Posted Dec 29, 2011
Pros: We particularly enjoyed the comfortable common area and convenience to the main city Plaza.
Cons: Bad coffee. Plus, it is on a busy street and there was traffic noise well into the evening -- this did not bother us, but might bother others.
Location: Excellent location. Safe walk to and from Plaza de Armes, up the hill to San Blas and all around the City center.
This is a very well cared for, clean hotel that is also reasonably priced. The common area was very nicely kept and (in our case) decorated for Christmas. It has a comfortable bar area. The desk clerk and staff were very professional and helpful -- generally good English and very accommodating to our limited Spanish. The room was clean and comfortable. It was tight on space because we had a triple, but a standard would likely be more than spacious enough. Bathroom was clean, plenty of hot water, and the toilet flushed properly (not always the case in other hotels as we learned). This hotel also has an excellent location -- just a few minutes' walk to the Plaza de Armes, restaurants and shopping. One word of warning: they do not know how to make American style coffee! (We found this to be the case in other hotels, too.) Otherwise, the breakfast was very good.