Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by DIEGOfrom MDZ

Muy buena ubicación

Posted Nov 24, 2014 on Hotels.com
El día que dejamos el hotel, tuve que despertar al conserje (quien teóricamente nos iba a llamar)
Comment from Hotel Management
Jan 31, 2015 by Carla Zarate QAM SPIC, Hotel Management
Estimado Sr. Desea enviarle mis saludos atentos y a la vez disculparme por lo comentado , lamento mucho lo sucedido y espero sepa disculparnos, gracias a su comentario haremos lo necesario para corregir estos inconvenientes. Sin otro particular espero mis disculpas sean aceptadas . Atentamente.
3 out of 5
Recommended
by Zinho Casagrandefrom lçara/Santa Catarina

Café da Manhã

Posted Sep 29, 2014 on Hotels.com
Hotel bem localizado, mas o café da manhã é uma miséria!!!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by GERMANO L.from FEIRA DE SANTANA / BA

EXCELENTE HOTEL

Posted Sep 23, 2014 on Hotels.com
Localização excelente, em um casarão antigo próximo à Praça das Armas, com atendimento excepcional, recepcionistas atenciosos e prestativos, e acomodações limpas e confortáveis. Bom café da manhã, com inicio ás 5h da manhã, algo importante para que vai à Machu Picchu cedo!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Decent hotel close to the Plaza de Armas

Posted Aug 24, 2014
Pros: Location & friendly staff
Cons: It is an old bldg & guests who insist on completely modern accomations should stay away. At 3,400 meters an elevator would be welcome
Location: As stated above the locationis excellent & why we chose the hotel.
This is a small hotel just meters from the central Plaza de Armas. It is in a old, historic building with no elevator & each room is different; but the couple we saw all were fairly spacious & the bathrooms adequate. The staff was quite friendly & helpful.
Comment from Hotel Management
Feb 28, 2015 by Carla Zarate QAM SPIC, Hotel Management
Dear Guets: It is our pleasure to send you our greetings and thank you for leave your comments, this information is very important for us because it allows us to improve our services. We hope you will return to Cusco ever will be a pleasure to serve. Thanks you so much. Sincerely Carla Zarate
2 out of 5
by A verified traveler

Not so good

Posted Aug 15, 2014
Spend a little more and get a nicer hotel. This is like a motel and the shower is a stream of water inside a tiny space.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 31, 2014 on Hotels.com
Older hotel, fantastic location right off place de armas.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Close to all attractions

Posted Jul 5, 2014
Close to all attractions. Close to central square.
Comment from Hotel Management
Jan 10, 2015 by Carla Zarate QAM SPIC, Hotel Management
Dear Guest. On behalf of the employees of our hotel we send our cordial greetings and thank you for this information is very important because it will help us to improve our services. We hope you return to our hotel in another opportunity to be of service again. Sincerely. Carla Zarate
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Nice enough for overnite

Posted Jun 19, 2014
Room was cold.. Staff was awesome...hotel close to everything! Taxi was readily available...........;…..........
Comment from Hotel Management
Jan 3, 2015 by Carla Zarate QAM SPIC, Hotel Management
Dear Guest. On behalf of our employees, we send our compliments and thanks for your comments help us to improve our services. If you visit Cusco another time hope you will stay with us. Sincerely. Carla Zarate QAM SPIC