Ratings based on 500 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Very nice hotel and convenient to everything

Posted Jul 26, 2014
Pros: Everything
Cons: Wi-Fi may be a problem in some parts of the hotel...,
Location: Excellent location!!! Close to everything
Loved my stay there, staff were quick to attend to problems and breakfast was great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location and friendly

Posted Jul 13, 2014
Very helpful with area Info for trip to Machu Picchu helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Barry, Wales UK

Central location

Posted Jul 6, 2014
Pros: Location, look, feel and Staff
Cons: Tv reception!
Location: Location is central with easy access to everything in cusco.
Really well located just 5 minutes from the main square. Fantastic staff, breakfast is filling with plenty to suit all tastes. They will cook you omelettes while you wait. Restaurrant menu again is excellent as is room service. I thought this hotel represented excellent value for money. We were in 302 which was very quiet and huge! We did the 4 day inca trail and on our return our bags were in our room again waiting for us. If i ever return to cusco i would just book this hotel and room again. Hotel Staff are brilliant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Nice hotel for a reasonable price.

Posted Jun 20, 2014
Pros: The breakfast was the best free meal I have seen at any hotel and was set up by 5 am.
Location: Just a short walk above the central market on a quiet one way street. A fantastic bakery right around the corner.
Comfortable quiet room in a clean environment. Had plenty of hot water, free abundant breakfast, unlimited coca tee, computer use and wifi. Stored our luggage safely for several days after we checked out. Was an easy walk a few blocks from the heavy tourist area. Felt safe in the surroundings. Got a taxi from the airport to the hotel for 25 soles. Stayed 2 nites. Offered wake up calls and the staff was friendly and several spoke proficient english.
4 out of 5
Recommended
for Everyone
by Ellen from Denver Co

Great location.

Posted Jun 17, 2014
Helpful staff. Great location. Arranged to have driver pick us up at airport and we were able to check in early Would stay here again
4 out of 5
Recommended
for Everyone
by Matt from Canada

Good location, friendly staff

Posted Jun 12, 2014
A nice spot close to all all the good restaurants and markets, and a quick cab ride from the airport.
5 out of 5
Recommended
for Everyone
by Cornelia from Edinburgh, UK

Great hotel, friendly staff

Posted Jun 10, 2014
Pros: -location -friendly and helpful staff
The hotel is very nice and the staff welcoming and helpful. They offer an amazing service while everyone can at least speak a bit of English. We stayed for 3 nights in a standard room, which was very comfortable and we were made feel home. One night we wanted to have dinner in the hotel but it was already 10 pm. As we approached the staff, we could see they were already closing the restaurant but they still let us sit down and served dinner without any rush. great service! The breakfast buffet (5-9.30 am) is great with fresh local produce as well as cooked breakfast and omelettes are prepared to order. All-in-all, this hotel can be highly recommended to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice Hotel & Helpful Staff

Posted Jun 3, 2014
+ Nice lobby Large room with Good breakfast Cookies at Bedside each night 24 hour tea available in lobby Very helpful staff (allowed us to store luggage 2 days; no charge) Safe in room - No window in room (only a few like this) Reserved a double bed but got shoved together beds TV had no english language news 10 minute walk to central plaza
4 out of 5
Recommended
for Everyone
by Carla from woodhaven, ny

Nice cozy hotel near the city.

Posted Jun 3, 2014
Pros: The staff was very friendly.
Location: The market, city tour is a must do and of course Machu Pichu is a must.
My husband and I had a great experience at this cozy hotel. Everything was at walking distance which was great.
3 out of 5
Recommended
for Everyone
by Anna

Nothing special

Posted May 31, 2014
It's a regular hotel, quite old facility. We're told the neighborhood was a bit dangerous at night time, so be careful, avoid walking at night, choose taxi with a panel saying taxi, not just a car. We stayed one night so we weren't exposed much to the ambience. The breakfast was pretty good though.