Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Hamburg
Beautiful Garden, grand house, wonderful ownersPosted Mar 20, 2015
Pros: The garden, flowers, the uniqu e character of the house
we were greeted very helpful and friendly. Big rooms and clean big bathrooms, best Wifi of all hotels during our trip in Peru. Wonderful 5star breakfast and all x-tra wishes We're immediately fulfilled.
for Familiesby Hectorfrom Colombia
ExcelentePosted Aug 30, 2014 on Hotels.com
Mas que un hotel es un hogar donde te reciben, te consienten y están pendiente de ti todo el tiempo. Mil gracias a Doris por recibirnos y mis felicitaciones por su servicio, definitivamente todo es muy bueno.
Recommendedby A verified travelerfrom Lima
Peaceful hotel, great servicePosted May 28, 2014 on Hotels.com
We stayed two nights at the Garden House and had a wonderful time. The service was excellent and the staff really cared about making our experience in Cuzco the best. We enjoyed the beautiful gardens, the quiet (it's tucked away in a residential neighborhood), and the sunny patio. The breakfast was good, and included fruit, eggs, guacamole, bread, coffee, tea, and cereal. They also provide free transportation to and from the airport. The room was clean and spacious. They upgraded us for free to a suite because there was a room available. It can get chilly at night, but they provided a heater. The only downside is that it's about a 20-30 minute drive to the downtown, but we enjoyed being away from the hubbub. We would definitely stay here again.
by norsefrom Washington DC
Too expensive and too far from downtown CuscoPosted Apr 16, 2014
We were a family of four and staid in two interconnecting rooms. The hotel staff was very helpful but this could not compensate for the distance to downtown Cusco. Also, while Cusco is expensive, the price was too high for what we got.
Recommendedby Laurie Beth and Michaelfrom USA
Best Place in CuscoPosted Jan 22, 2014 on Hotels.com
It's worth every minute of the commute (which only costs 10 soles in taxi). We loved being in a residential neighborhood, rather than touristy San Blas. Our room was really a suite with spaces to work. Doris and Ceci are fabulous hosts. The grounds are spectacular.
for Everyoneby Lisafrom New Jersey
Peaceful, beautiful HotelPosted Jun 19, 2013
Cons: It's perfect
This hotel is a little off the beaten path. It's a 15 min cab ride to the main plaza. That said, it is one of the loveliest places we've stayed in a long time. I recommend it highly. The sisters, Doris and Ceci were both lovely and took great care of us. The room was large (really a suite), clean and comfortable. We had an issue with PeruRail and Ceci helped us figure it out. Doris took us in to town with her on the first day, and showed us where to go to eat and shop. They even gave us a cell phone programmed with the hotel number, so we could call when we wanted them to send a cab for us. A great place to stay!
for Couplesby A verified traveler
quiet retreatPosted May 15, 2013 on Hotels.com
we really enjoyed this quiet spot outside the busy city. very personal service and helpful hostesses. would recommend for sure
AmazingPosted Dec 31, 2012 on Hotels.com
Our stay at The Garden House couldn't of been any more perfect. The House itself is beautiful, big, homey, comfortable and clean. The rooms are very generous in size and the gardens impeccable. Breakfast was great but most of all the service went beyond any of our expectations. Ceceilia and her sister Dorris provided the most heartwarming service - when I fell ill they did everything they could to help and in general were incredibly helpful booking us last minute tours, calling restaurants for bookings and providing us with a local mobile so that any question (or taxi service) can be answered at any time. The location is slightly out of the city centre but is only a $4US taxi fare one way so in my opinion was more than reasonable in relation to the comfort and service provided. Definitely recommend.
Serviço ótimo e atenciosoPosted Nov 21, 2012 on Hotels.com
Apesar de um pouco distante do centro, recomendo muito o hotel. A equipe é fantástica e tornou nossa estádia muito agradável.
for Everyoneby A verified traveler
Perfect hidden retreat in a busy cityPosted May 12, 2012
Perfect hidden retreat in a busy city. The hosts welcomed us with open arms after a very long trek along the Inca Trail! Exhausted, starving and needing a shower badly, the owner went out of her way to make us grilled cheeses so we didn't have to go to bed hungry. In the morning our breakfast was perfect! The owner called us a cab and suggested places to hang in Cusco before flying back to the states. A great place to stay we were sad we had to leave so soon! But we will be back!