Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

altitude

Posted Jun 29, 2015
The hotel and staff were fine but I should not of gone to such a high altitude. I had to cut my trip short and miss the ruins. Nice bed and breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Vernon, BC

quick stop over

Posted Jun 20, 2015
We we only there for 10 hrs but the staff right away took care of us. We got in late and didn't get any drinking water because the stores were closed but the staff went and got us some bottled water AND a hot water bottle to keep warm! Breakfast was really good.
4 out of 5
by A verified traveler from San Francisco

Nice, quiet place away from the action.

Posted Jun 7, 2015
Pros: - Friendly staff, Carmen was very helpful - Nice hot shower - One of the best hotel / hostel breakfast we had
Cons: - For the price they could afford to give more amenities, i.e. bottled water, shampoos - Fee if you want to use your CC for incidentals at checkout
Location: Quite far from the action, but closer to Mercado San Pedro
This is a very nice little hostel / hotel up on the hill behind the Plaza de Armas. It's a bit removed from the action which means you'll need to walk to get to things, or taxi it, but it's not so loud as other options. The decor is very cute and the shower was hot and great pressure. This was the best shower I had in Peru. It's a little overpriced if you order online, so just take that into account.
4 out of 5
Recommended
for Everyone
by A verified traveler from monterrey mexico

Wifala por 5 dias

Posted Jun 7, 2015
En general el hotel es muy bueno, el personal es atento y hay detalles como bolsas de agua caliente que ponen en tu cama y encuentras a tu llegada. Era un poco difícil poner agua templada, salía o muy caliente o helada, pero después de unos minutos lo logras o te resignas. No se tiene mucha privacidad ya que las habitaciones están pegadas, y se oye mucho de las demás habitaciones En general la pasamos muy bien, el personal es atento y lo recomendaría, si el plan es llegar a dormir es excelente opción.
5 out of 5
Recommended
for Families
by A verified traveler from Costa Rica

Nice hotel near the center

Posted May 26, 2015
Located about 15 minutes from Plaza de armas walking or 5 minutes away by taxi (6 soles/2$). Staff is pretty helpful, rooms are clean and just big enough with a nice bed. Just be aware that you will need to walk some stairs to the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

DE PRIMERA

Posted May 26, 2015
Pros: TODO
Cons: POSIBLEMENTE SI HUBIERAMOS ESTADO OTROS DIAS
Location: NI TIEMPO,PARA SALIR A PASEAR POR LOS ALREDEDORES
ESTUVIMOS UNA SOLA NOCHE PERO FU SUFICIENTE PARA DARNOS CUENTA DE EXCELENTE SERVICIO Y ACTITUD POSITIVA DEL PERSONAL GRACIAS POR SUS ATENCIOBES.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, canada

Very good Hotel

Posted May 17, 2015
The hotel is very good. Nothing fancy. Rooms are a little small but perfect for a short trip. It can get very cold. The staff provides hot water bottles but it's still cold. Staff is very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted May 15, 2015
Very clean and helpful staff. They looked after our stuff while we did the Inca trek. We traveled as a couple and it was a great hotel about 15/20mins walk from the centre of town.
4 out of 5
Recommended
for Couples
by A verified traveler from Costa Rica

Posted May 5, 2015
Pros: relación precio/servicio y la atención de los colaboradores
Cons: oferta del desayuno
Location: muy cerca del centro de la ciudad, especial para parejas o familias pequeñas, estratégico para conocer Cuzco y tomar los tours a Machu Pichu y otros
Este es un hotel pequeño pero muy acogedor, en donde se destaca el esmero de los colaboradores en poder atender todas las necesidades de los huéspedes, en particular llegue con mi esposa e hija y aunque lo hicimos antes de la hora del check-in nos ubicaron en la sala de espera y rápidamente nos prepararon la habitación para ubicarnos aun antes de horario. Ademas nos ayudaron con los taxis (muy económicos x demás) y con la coordinación de los tours que ellos nos buscaban a precios muy razonables; si llegas sin nada organizado ellos te resuelven un buen programa de visitas y con gente muy atenta y guías realmente conocedores de la cultura Inka. Muchas gracias Chicos de Wifala Thematic Hotel, muy atentos!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Fantastic!

Posted Apr 30, 2015
I'm so glad we stumbled upon this place when booking our trip. It's situated close enough to the main square, but far enough to be in a nice, quiet area. Our room, though a bit on the smaller side, had everything we needed and was also visually appealing. What really made our stay great was the staff. Their customer service was outstanding. They went above and beyond what most places do and were happy to do it. These are some of the things they did for us: - The staff knew we were coming back from an excursion late at night. When we got to our rooms, it was on the cold side. We were delighted to find a hot water bottle warming our beds - They booked all of our adventures, we actually didn't have to lift a finger - My phone was having problems connecting to the internet one day, and the reset the routers for me (even though that kicked everyone else in the hotel off for a few minutes) - A taxi came to pick us up one night and we hadn't switched our money to Sols yet. The driver wouldn't accept our money for some reason, so Monica, the afternoon front desk attendant, took money out of her own wallet to pay for our taxi (we reimbursed her later) These are some of the little things they did that went such a long way. Next time I go back, I won't even bother looking for somewhere else to stay.