Deluxe Studio Suite, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Reviews of Days Inn by Wyndham Custer

2.5 out of 5
Days Inn by Wyndham Custer
519 Crook Street, Custer, SD

Reviews

6.6
Rating 10 - Excellent. 91 out of 484 reviews" "
Rating 8 - Good. 134 out of 484 reviews" "
Rating 6 - Okay. 122 out of 484 reviews" "
Rating 4 - Poor. 83 out of 484 reviews" "
Rating 2 - Terrible. 54 out of 484 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

We were so glad to find a hotel available after "season" in Custer. Visiting friends and had a great time. The hotel was getting ready for their remodel, so there were trucks and boxes. But our room was recently painted and worked great for out stay. Curtis was friendly helpful and we had a nice morning breakfast. Can't wait to stay again in the new remodeled version
Stayed 2 nights in Oct 2023
Response from Curtis Ewers on Oct 19, 2023
Thank you for your feedback, and thank you for the kind words, and sorry for the remodel mess when you were her. It will be done when we open back up for May 2024.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Custer State Park
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Oct 13, 2023
Thank you for your feedback Esther, we are still working on things for Days Inn By Wyndham of Custer. As well we are remodeling at this time, and it will be done when we open back up for May 2024.

8/10 Good

Mikaela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Curtis Ewers on Oct 9, 2023
Thank you for your feedback Mikaela, we are still working on things for Days Inn By Wyndham of Custer. As well we are remodeling at this time, and it will be done when we open back up for May 2024.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Curtis Ewers on Oct 9, 2023
Thank you for your feedback Donald we are still working on things for Days Inn By Wyndham of Custer. As well we are remodeling at this time, and it will be done when we open back up for May 2024.

8/10 Good

Xavier

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent
Comfortable stay just overpriced for how outdated the place was.
Stayed 2 nights in Oct 2023
Response from Curtis Ewers on Oct 9, 2023
Thank you for your feedback Xavier, we are still working on things for Days Inn By Wyndham of Custer. As well we are remodeling at this time, and it will be done when we open back up for May 2024.

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and staff very friendly. The beds were comfortable. The building and furnishings need an update.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Oct 2, 2023
Thank you for your feedback Angela, and for the kind words, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Curtis Ewers on Oct 1, 2023
Thank you for your feedback, I do hope you have safe travels, and thank you for the kind words.

8/10 Good

Kelston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Curtis Ewers on Oct 1, 2023
Thank you for your feedback Kelston, and we do hope you have safe travels, and till next time.

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 30, 2023
Thank you for your feedback Sonja, and I hope you have safe travels.

4/10 Poor

Carlin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall old and run down. Room was not as clean as I would expect. Staff was friendly.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 26, 2023
Thank you for your feedback Carlin, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Scott

Stayed 1 night in Sep 2023
Response from Curtis Ewers on Oct 13, 2023
Thank you for your feedback Scott, we are still working on things for Days Inn By Wyndham of Custer. As well we are remodeling at this time, and it will be done when we open back up for May 2024.

8/10 Good

Myron

Traveled with partner
Liked: Cleanliness, staff & service
Its a nicely kept older property.
Stayed 2 nights in Sep 2023
Response from Curtis Ewers on Sep 21, 2023
Thank you for your feedback Myron, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
It was a nice stay and the worker was so friendly and clean place. But needs a few repairs.
Stayed 2 nights in Sep 2023
Response from Curtis Ewers on Sep 17, 2023
Thank you for your feedback James, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we checked in until we left the staff was very friendly and courteous.The motel was very clean inside and out. excellent place to stay we would stay again.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 15, 2023
Thank you for your feedback Sandra, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Curtis Ewers on Sep 14, 2023
Thank you for your feedback Susan, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Marilyn

Stayed 1 night in Sep 2023
Response from Curtis Ewers on Oct 2, 2023
Thank you for your feedback Marilyn, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Marilyn

Traveled with partner
Disliked: Property conditions & facilities
Barhroom needed updates. Looked like a new shower curtain though. Old carpet.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 11, 2023
Thank you for your feedback Marilyn, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Will, Chapin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 9, 2023
Thank you for your feedback Will, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

dariusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was old and needs some renovations, but overall everything was good, small continental breakfast, reasonable price and quiet neighborhood.
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 7, 2023
Thank you for your feedback Dariusz, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Curtis Ewers on Sep 7, 2023
Thank you for your feedback Craig, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.Thank you again for your kind words.

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023
Response from Curtis Ewers on Sep 6, 2023
Thank you for your feedback Mark, we are still working on things for Days Inn By Wyndham of Custer. Thank you for your kind words, and please have safe travels.As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Bikash

Stayed 3 nights in Sep 2023
Response from Curtis Ewers on Sep 26, 2023
Thank you for your feedback Bikash, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Warren

Stayed 1 night in Aug 2023
Response from Curtis Ewers on Sep 14, 2023
Thank you for your feedback Warren, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Gail

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Curtis Ewers on Aug 23, 2023
Thank you for your feedback Gail, and please come again to Days Inn By Wyndham.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
perfect for what we wanted!!
Stayed 1 night in Aug 2023
Response from Curtis Ewers on Aug 19, 2023
Thank you for your feedback Grace, and thank you for staying with us:-) we will pick up the remodeling when the session is over.

10/10 Excellent

Maria

Stayed 1 night in Aug 2023
Response from Curtis Ewers on Aug 20, 2023
Thank you for your feedback Maria, and we do hope we see you again.

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtis checked us in. Extremely friendly and very helpful with directions to a restaurant for supper.
Stayed 1 night in Aug 2023
Response from Curtis Ewers on Aug 17, 2023
Thank you for your feedback Donna! :-)

2/10 Terrible

Sheila

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is a dump. Not as advertised. 1st room refrigerator did not work. 2nd room sink plugged and found booze bottles from previous inhabitants. Gave up trying to find a good room. Manager blames Wyndham! No microwave in room. Wifi is horrible. They did not give clean towels. Breakfast is EXTREMELY limited. Definitely do not get what you pay for.
Stayed 4 nights in Aug 2023
Response from Curtis Ewers on Aug 16, 2023
Thank you for your feedback Sheila, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

Kathy

Stayed 1 night in Aug 2023
Response from Curtis Ewers on Aug 10, 2023
Thank you for your feedback Kathy, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

2/10 Terrible

Joy

Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Aug 20, 2023
Thank you for your feedback Joy, we are working on Soda Butte Lodge for some updates to the hotel soon, and hope to have them done by 2024. Thank you again for staying with us here.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean room. Close to attractions. Quiet. A/c unit louder than most, cooling inefficient.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 30, 2023
Thank you for your feedback Barbara, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

Gary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner were very accommodating to our personal needs. The facility is being remodeled and updated.
Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 30, 2023
Thank you for your feedback Gary, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 28, 2023
Thank you for your feedback Brad, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Hotel needs a bit of TLC but they are working on it now. Within walking distance to the heart of Custer. Staff was friendly and helpful.
Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 27, 2023
Thank you for your feedback Julia, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

2/10 Terrible

Mary

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had not been cleaned prior to our check in. There was food smeared on the bedside table. The shower floor was slimy and dirty - it obviously had not been cleaned. There was no bar soap provided. When I requested bar soap from the desk clerk, I was told to use the shampoo provided. The continental breakfast was minimal. There are no elevators. Our room was on the second floor and we had to drag our luggage up the stairs. We are in our 60's. My travel companion ran into a former guest in the lobby as we were checking out and he said he had just been to the doctor for a staph infection, which he believed he contracted from his stay at the hotel. This room was definitely not worth the $142 we spend for one night. We should have read the reviews.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 27, 2023
Thank you for your feedback Mary, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

Heather

Beds were comfortable, Tomacellies pizza was great
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 26, 2023
Thank you for your feedback Heather, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaining of dust, and the workers around. We will pick up the remodeling when the session is over.

8/10 Good

denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, very quiet and easy to find.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 26, 2023
Thank you for your feedback Denise, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Jezebel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service!! Close to everything in Custer!!
Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 25, 2023
Thank you for your feedback Jezebel, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Gerry

Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 25, 2023
Thank you for your feedback Gerry, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

4/10 Poor

Tom, Manhattan

Traveled with partner
Disliked: Property conditions & facilities
The Indian family managing this property are obviously new to all this. As we checked in at the desk, the rest of the family sat in the lobby looking on, the daughter translating every word for her mother and grandparents. When I discovered there was no soap in the room, the manager told me they were out - no hand soap in the whole place. Just use shampoo, he told me. Then when I needed a plunger for the toilet, he looked earnestly in three different locations before making a phone call where he discovered the lone plunger had been lent out to another room who's occupants where now asleep. No plunger for me. The room was tolerable but not great. However, there were signs around the property indicating they were remodeling. Maybe it will be better in a few months, but I doubt I will stay again.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 24, 2023
Thank you for your feedback Tom, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Vijitra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very beautiful scenery.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 24, 2023
Thank you for your feedback Vijitra, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

2/10 Terrible

Joyce

Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 25, 2023
Thank you for your feedback Joyce, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 23, 2023
Thank you Scott for your feedback, I do want to apologize for any inconvenience of remodel we had to put a hold on it because we got pretty busy, but we will pick up one thing slow down to be finished for next year. And thank you for staying at Days Inn by Wyndham of Custer.

2/10 Terrible

William

Traveled with partner
Disliked: Property conditions & facilities
Property is not kept up. Not near the standards I expect from a Days Inn. Had a single king room Room was small, no desk and just a couple of straight back chairs. No cleaning service, we had to empty our own trash. When we needed new towers had to go to front desk and ask for them Staff was pleasant but other than checking in, did not do anything This place is not worth the money.
Stayed 5 nights in Jul 2023
Response from Curtis Ewers on Jul 22, 2023
Thank you for your feedback William, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

4/10 Poor

Lillian M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Very disappointing. Dirty washcloth was left hanging on shower curtain rod. No lamp. Single bare lightbulb on the wall. Room was way too crowded. Floors didn’t appear to have been vacuumed. Would have demanded a refund if it hadn’t been so late when we got there after a long day.
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 23, 2023
Thank you for your feedback lillian, all opinions count and like the sign says when you enter our hotel hotel is under remodel, and we had to put a stop on three model because of the complaints we were getting from the dust in the workers in the way. We will pick up the remodel at the end of the season so we do apologize for any inconvenience, but we are still waiting on our new lights tables for the rooms as well.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 22, 2023
Thank you for your feedback Robert, and we hope to see you again soon and please have safe travels.

4/10 Poor

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Old property and poorly maintained. Great location
Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 21, 2023
Thank you for your feedback Melvin, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

2/10 Terrible

Ty

Stayed 1 night in Jul 2023
Response from Curtis Ewers on Jul 21, 2023
Thank you for your feedback Ty, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

6/10 Okay

Tu

Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 20, 2023
Thank you for your feedback Tu, we are still working on things for Days Inn By Wyndham of Custer. As well we are trying to get the remodeling done with the busy time of year, so we held off do to customers complaint of dust, and the workers around. We will pick up the remodeling when the session is over.

4/10 Poor

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a lots of remodeling. Very dirty carpet. I feel like I was in a dungeon in basement.
Stayed 2 nights in Jul 2023
Response from Curtis Ewers on Jul 19, 2023
Thank you for your feedback Walter, and we are going to finish the end of November on the new carpet, and so on for Days Inn By Wyndham of Custer.