Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
for Familiesby Marty from Aust
Ok for a stop overPosted Mar 29, 2013 on Hotels.com
Upgrade on arrival, not sure why! There was a bit of a language barrier but very staff were very friendly and tried to help, There English was better than my Vietnamese. Fold out bed for child was of a low standard, could feel every spring. Mould on double bed head was a disappointment.
for Everyoneby Chris from Quebec City, QC, Canada
There are probably better hotel aroundPosted Mar 24, 2013
Cons: Nothing is worth the stay there
Location: Pretty badly situated there is nothing you can do without taking a taxi so you have to get money out everytime you want toget out o the place
The hotel must have been nice before but the fact that it is situated close to a bridge in construction makes the view really bad and there is a lot of noise around. Probably because of that they have less customer and less customers means less money for taking care of the hotel. Finding the restaurant, good luck I sat at the bar and ate there every night because the 1st floor of this building is like a maze with no good information as to where you have to go. On there description they say that there is a pool but it is not true, maybe they had one before the construction around. If you have vertigo and stay on the 12th floor good luck the elevator is in glass and you see all outside. Overall don't go there it is cheap to stay there but there i something to it.
for Everyoneby Cavey from UK
DisappointingPosted May 7, 2012
Pros: The Breakfast
Cons: Reception staf
The hotel promises a lot but fails to deliver. On the negative front is the location the wrong side of the river for the pubs, restaurants, shops etc until the new bridge opens. In addition the reception staff were the most uninterested of all those I have ever encountered in Asia. Not rude just uninterested no queries about your stay, room, quality of sleep, how you day was, journey. This was in contrast to the restaurant staff who were very good and the breakfast and service a highlight. Room was adequate, old style TV, poor air con, window that did not shut correctly but clean if smelling of smoke. Four internet seats only two computers of which one worked. In summary an adequate hotel that is let down by the service of staff, location and little touches. If these were improved with the opening of the bridge it may be worth staying until then there are better hotels at a lesser price available.