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Reviews of Furama Villas Danang

5 out of 5
Furama Villas Danang
107 Vo Nguyen Giap Street, Khue My Ward, Ngu Hanh Son District, Da Nang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 268 reviews" "
Rating 8 - Good. 54 out of 268 reviews" "
Rating 6 - Okay. 19 out of 268 reviews" "
Rating 4 - Poor. 5 out of 268 reviews" "
Rating 2 - Terrible. 9 out of 268 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

CINDY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
10 out 10!! I went to many hotels before and furama villa was the best!!
Stayed 5 nights in Apr 2024
Response from Villas Operation Manager on Apr 10, 2024
Dear Mr/Ms CINDY, Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words regarding your recent stay at Furama Villas. Providing a comfortable and enjoyable experience for our guests is our utmost priority, and it brings us great joy to know that we were able to exceed your expectations.We are grateful for your feedback and hope to have the pleasure of welcoming you back to Furama Villas in the future. If there is anything else we can do to enhance your experience during your next visit, please do not hesitate to let us know.Best regards, Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

no

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Villas Operation Manager on Dec 9, 2023
Dear our valued guest,Warmest greetings from Furama Villa Da Nang. Thank you so much for taking the time to leave us a 5-star review! We're constantly striving to provide the best service possible, and your satisfaction is a testament to our efforts.Once again, we truly appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Nguyen Van ThanhVillas Operation Manager

2/10 Terrible

Andrew

Disliked: Cleanliness, room comfort
Poor sound insulation, and poor layout of property
Stay far away, this property is not good if you want rest. The villas have terrible sound insulation, and most villas are jammed in close to 3-4 other villas so the main problem was screaming kids starting to play in the villa pools very early in the morning. You can hear every scream and the parents don't control the children so its extremely loud and disturbing. Villa is also old and worn out. I do not recommend.
Stayed 3 nights in Sep 2023
Response from Villas Operation Manager on Oct 12, 2023
Dear Mr/Ms Andrew,Thank you for taking the time to review for us. We sincerely apologize for the unsatisfactory experience you had during your stay at our resort. We consistently strive to provide a comfortable and enjoyable environment for all our guests. We acknowledge your desire for a peaceful and restful stay; however, it's essential to note that we cater to a diverse customer base, including multi-generational families who often visit with children eager to explore and play.In our commitment to meeting each guest's individual preferences, our staff promptly arranged for you to move to a quieter villa once we were made aware of your concerns. We hope you can appreciate our efforts in this regard.We genuinely hope for the opportunity to welcome you back in the future and ensure your complete satisfaction.Warmest regards, Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely 2 bed villa with a great sized pool we could actually swim in. The grounds were beautiful, so well kept. Breakfast was good but suggest use the main hotel restaurant as the villa restaurant was packed & disorganised. highly recommended
Stayed 4 nights in Mar 2023
Response from Mr. Vu, Revenue Director on Apr 3, 2023
Thank you Vanessa,Your words certainly made our day. Hearing that you enjoyed your stay especially great breakfast, large bed, beautiful private swimming pool during your stay makes us feel proud of the hotel and services we provide. We assure you that we will continue this way to create lasting memories for all our guest. Once again, thanks you from the team of the Furama Resort & Spa. Kind regards, From the only heritage hotel along the beach of DaNang.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Had the 4 bedroom Diamond Villa. Definitely got my money’s worth. It was just the details that were annoying, such as having to wait for carts to take you around, etc.
Stayed 2 nights in Dec 2022
Response from Van Thi Tuy Hong-Assistant Villa Operation Manager on Jan 27, 2023
Greetings from Furama Villas DanangIt is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.We acknowledge your comments regarding the buggy, We will carefully look into this matter and take action accordingly.Once again thank you for taking time sharing your thoughts – we look forward to show our improvements whenever you pass by again.Sincerely on behalf of the Team, Mrs. Van Thi Tuy Hong- Assistant Villas Operation ManagerFrom the beach hotel with the lushest gardens in Da Nang.

6/10 Okay

SengKeen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely property , the villa I rented advertised to sleep 9 people, realistically only 7 adults . Jacuzzi was broken and everyday someone would spend 20 minutes trying to fix it, only managed to be fixed after 4 days and only 5 minutes job, manager compensated a half hearted gesture with 2 pizzas, 1 pasta and few cans of coke. Housekeeping terribly stingy with bath gel, had to dial for extra bath gels everyday ( it’s a villa for 9 and resort where you shower often after swim in the pool/sea) sometimes ,it feels like staff are hiding behind language barrier, but I somehow feel they understand you perfectly, also wanted to charge be 200,000 dong for a misplaced key, first time I have been to a 5 stars hotel wanting to charge so much for a key card ! Overall , lovely Villa and friendly staff.
Stayed 4 nights in Jun 2022
Response from Michael - Villas Operation Manager on Jun 25, 2022
Dear Mr. Sengkeen, We first would like to thank you for your constructive feedback. We certainly had a long conversation during your stay about the incidents mentionned above and once again I would like to reiterate my deepest apologies. Rest assured that the compensation I have provided was not half hearted and I am sorry to read that you felt so. We certainly hope to welcome you and your family back again to our property and give us another chance to make your stay positively unforgetable. Kind regards, Michael Villas Operation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from VOM on Jan 2, 2020
Thanks for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2019
Response from VOM on Dec 16, 2019
Thanks for your feedback!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Our lady butler was very caring and helpful in all aspects. Thank you again! Just one thing I felt weird was that some guys carried out maintenance work of swimming pool in the villa in the morning before we checking out. They walked around at the main entrance and outer area of living room. Their glimpse in the house made me uneasy☹️
Stayed 1 night in Nov 2019
Response from VOM on Nov 20, 2019
Thanks for your feedback! As we do not have a record of such an instance and your review is written anonymously, we would kindly like to ask you to reach out to us to discuss this further. Thanks.

8/10 Good

Chetana

Liked: Cleanliness, property conditions & facilities, room comfort
5 star villa with 3 star hospitality
The villas aren’t equipped with dish washers or microwave and they have some unwritten rule where they expect the guests to do their dishes. If you end up bringing back some local food back to the villa you will end up using the pots and pans to heat up on the heater and will have to clean them up. Also seemed like the house keeping staff need to be better trained in how to interact with the guests. Overall the villa is spacious and comfortable.
Stayed 3 nights in Sep 2019
Response from VOM on Oct 1, 2019
Thanks for your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy to stay. Restaurant for breakfast was crowded but generally good.
Stayed 3 nights in Sep 2019
Response from VOM on Sep 13, 2019
Thanks for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트 전체적으로 깔끔함. 체크인할때 사람이 많아서 좀 밀렸음. 다낭 시내랑 가까움 (그랩 부르면 몇분 안걸림 / 걷기엔 좀 멀고) 풀장 물도 깨끗함. 인피니티풀 엄청크고 사람 별로 없음. 조용함
Stayed 4 nights in Jul 2018

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday at a beautiful resort
Our family of two parents, four children (aged 10-16) stayed in a three bedroom villa at Furama Villas resort. The accommodation was fantastic, large, spacious and nice amenities. There were three pools to choose from (two at the resort, one at the villas). You get around within the resort by taking free golf buggies. The staff are just LOVELY, so helpful, and smiling, and they got to know our family well by the end of our stay. The breakfast buffet was beautiful, and we enjoyed a complimentary afternoon tea one day which was lovely. There was a smelly creek in between the villas and resort that I didn't enjoy driving over the bridge of, and it occasionally it flowed out into the ocean, but in general, the beach was clean, and nice sand, water very pleasant, seemed safe. The various life guards on duty at the pools and beach helped to make us feel safe with the kids being well supervised. We used the gym at the villas, which was well appointed, and nicely air-conditioned. We went out into the local Da Nang area to eat out, and the staff at the reception helped us get taxis, or a private car any time we needed it. We enjoyed a day trip to Hoi An, where we went shopping and sight seeing. We also enjoyed a day trip up to the Ba Na Hills, to see the Sun World resort from the long cable car ride. Very picturesque, and fun at the top, with lots of Disneyland like activities to do for free. We would highly recommend this resort to other families.
Stayed 7 nights in Jul 2019
Response from Villas Operations Manager on Jul 23, 2019
Thanks for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Vietnam, own plunge pool was a godsend as were weren't prepared for how hot it was. Large 3 bedroom villa also great as the two teenage boys had their own space & didn't annoy us too much. Staff were extremely friendly & helpful, varying degrees of english comprehension which wasn't that much of a negative & was more than compensated by their fantastic customer service, nothing was a problem. They would help organise day trips, tell you which shopping malls were best & got the right cabs at the right price.
Stayed 7 nights in Jul 2019
Response from Villas Operations Manager on Jul 20, 2019
Thanks for your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2019
Response from Villas Operations Manager on Jul 17, 2019
Thanks for your feedback!

10/10 Excellent

Nhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious villa for our family of 6. Each room has its own bath. Kitchen was well equipped . Fresh fruits everyday. Bedding linens were excellent. Will definitely recommend this place.
Stayed 3 nights in Jul 2019
Response from Villas Operations Manager on Jul 8, 2019
Thanks for your feedback!

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
This property is located in a convenient location but I don’t think it should be rated 5 stars. The staff is friendly and nice. Breakfast was boring and the same dishes were served everyday for the 4 days we were there. The restaurant was way over priced and the portions were very small. I understand it’s a resort and the price should be high but at least make the portions bigger. We had a flight out of danang at 7 pm so we asked if we could check out a couple of hours late and they no because our room will be occupied immediately after we check out which is at 11 am. After a few harsh words, they finally agreed to let us check out at 2 pm but with a $800,000 vnd charge. I will not come back to this resort again.
Stayed 4 nights in Jun 2019
Response from Villas Operations Manager on Jul 2, 2019
Thanks for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa and clean beach . Excellent breakfast and services . Garden design is also beautiful with various trees. Warm reception and safe to stay here.
Stayed 2 nights in Jun 2019
Response from Villas Operations Manager on Jun 17, 2019
Thanks for your feedback!

6/10 Okay

Minchul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Villas Operations Manager on Apr 30, 2019
Thanks for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spaciousness, quietness, big private pool, good food at various restaurant,
Stayed 4 nights in Apr 2019
Response from Villas Operations Manager on Apr 25, 2019
Thanks for your feedback!

10/10 Excellent

Lee, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful. The villa is spacious and the pool is enjoyable. Guests can enjoy the pool/facilities of Furama Resort. The seafood buffet is fantastic though a bit pricey. On the whole, value for money.
Stayed 2 nights in Apr 2019
Response from Villas Operations Manager on Apr 25, 2019
Thanks for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I've ever stayed! love the private pool! Very friendly staff and always eager to help!
Stayed 5 nights in Mar 2019
Response from Villas Operations Manager on Apr 5, 2019
Thanks for your feedback!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Originally disappointed to find ants in the bedroom on night one and the sapphire villa was cramped around the pool area especially for infants with literally no porch. A quick discussion with the head butler led to a swift resolution of the issue - we moved to a better villa and had a spotless property for 2 nights. Note small charges for items like salt and washing dishes in the villa - may be annoying for some as not self catering. Overall would recommend it but book the diamond villas. I would like to thank the Head Butler Hiep for swiftly restoring confidence for us and ensuring we stayed for the remainder of our stay.
Stayed 3 nights in Mar 2019
Response from Villas Operations Manager on Apr 30, 2019
Thanks for your feedback!

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are attentive, save within the compound. Have privacy. Comfortable.
Stayed 4 nights in Mar 2019
Response from Daniel - Villas Operations Manager on Apr 1, 2019
Thank you for your feedback!

10/10 Excellent

BYUNGYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome villas for family
It was amazing experience that I ever stayed. Great for family vacation. Butler covers almost everything that I need during stay.
Stayed 5 nights in Feb 2019
Response from Quan Tran - Villas Front Desk Manager on Mar 8, 2019
Thank you very much for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Daniel - Assistant Villas Manager on Dec 28, 2018
Thanks for your feedback!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furama Villas
It was a great stay, I recommend the wood floor materials should be used by non-scrabble due to luggages can damages the nice wood floor.
Stayed 2 nights in Dec 2018
Response from Daniel - Assitant Villas Manager on Dec 24, 2018
Dear Philip, Thank you so so much for your feedback!

10/10 Excellent

Richard, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed here in April 2018. It was wonderful primarily because of the staff who provided excellent service. I wish i can remember all the names as they all deserve mentioning for making my family holiday so wonderfully memorable. Thank you.
Stayed 2 nights in Apr 2018
Response from Daniel - Assistant Villas Manager on Nov 12, 2018
Dear Richard, Thank you so much for your kind feedback. It must have been a truly memorable stay to still be able to write this review 7 months later. We look forward to welcoming you back again shortly!

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018
Response from Daniel - Assistant Villas Manager on Oct 15, 2018
Thanks for your review!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facility is great, but issue with communication
All the facilities are greate but we had some difficulties in communication in English. Also, number of people is not enough. Especially, we waited for baggie for more than 10 min.
Stayed 3 nights in Jul 2018
Response from Daniel - Assistant Villas Manager on Aug 1, 2018
Thank you for your feedback! Certainly our buggies can be busy during certain peak hours and therefore we always suggest booking one in advance.

10/10 Excellent

Tarsha, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and luxurious family friendly villas
We stayed in a Sapphire Villa right near the pool, which was perfect for our family group. Travelling with a small baby meant quite a bit of time in the room, and this was perfect for this. Being able to use the facilities at the Furama Resort too meant we had the best of both worlds. Would definitely recommend for family trips, looking to relax in a resort setting. The staff were impeccable
Stayed 7 nights in Jul 2018
Response from Daniel - Assistant Villas Manager on Jul 25, 2018
Thank you for your wonderful review! We look forward to welcoming you back again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to 2 beautiful golf courses. Staff in the recreation counter and concierge are helpful. Villa is spacious. Overall environment of the resort is excellent.
Stayed 6 nights in Jun 2018
Response from Daniel - Assistant Villas Manager on Jul 7, 2018
Thank you so much for your review! Looking forward to welcoming you soon again.

8/10 Good

Tinh Xuan

Liked: Cleanliness, staff & service, room comfort
Decent stay
Wonderful city. The resort is a class of its own. However, the rooms are starting show some age.
Response from Daniel - Assistant Villas Manager on Apr 14, 2018
Dear Tinh Xuan, Thank you for your kind words and recent stay with us.

10/10 Excellent

Elsa, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Well deserved for a 5 star review. From the extremely pleasant staff to how well kept the venue is; everything is to be raved about. Short stay for 2 nights in one of their spacious villas. Excellent food, amazing service and wonderful staff! Would return again and definitely recommend to family & friends. Thank you to everyone for making our stay so beautiful! Above and beyond what we expected.
Stayed 2 nights in Mar 2018
Response from Daniel - Assistant Villas Manager on Mar 20, 2018
Dear Ms. Chow, Thank you so much for your kind words! It is true that despite being one of the older resorts in the region, Furama has been able to maintain its charm over the years. We do also have a plan on a complete Spa renovation shortly, and with that in mind we look forward to welcoming you soon again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2017
Thank you for your feedback!

10/10 Excellent

simon, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean Very professional Very helpful We had a great time and will definitively return for future visits and also would recommend to others
Stayed 4 nights in Nov 2017
Response from Daniel - Assistant Villas Manager on Dec 7, 2017
Very glad you enjoyed your stay with us! Looking forward to welcoming you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank you for your feedback!

2/10 Terrible

LIM JAE

Disliked: Cleanliness, property conditions & facilities, room comfort
It was my worst choice to decide to stay at Furama resort by way of hotels.com. Many raindrops have leaked into the villa in the night. I sliped in the slipery floor of the villa and was hurt severely on my hand in the morning, because I didn't know the leakage of the raindrops.
Stayed 3 nights in Nov 2017
Dear Mr. Lim, First of all, allow me to apologise for the inconvenience you have experienced. I would appreciate if you could reach out to me, as at the moment we have no record of your incident, nor any leaks in your villa. Looking forward to your reply! Assistant Villas Manager - Daniel

10/10 Excellent

ahyeong , Seoul, S. Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice!
Friendly staff!!!!! Tried three restaurants at the villa, and food was good. I'd stay here again if I visited da nang!!
Stayed 3 nights in Oct 2017
Response from Assistant Villa Manager - Daniel on Oct 27, 2017
We're happy you were happy!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family & friends bonding
Great for family or group of friends, rooms are spacious.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good services.

10/10 Excellent

Akshay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat-able beach destination
We stayed at the villas, and they are fantastic! The upkeep, decor and comfort are all top class. Also, the beach is beautiful, and safe. The waves are gentle, and the sea floor gently slopes down so kids can go quite far out, without being in any danger of being overwhelmed by the waves. Also, the sand is powdery white and soft, and doesn't have a lot of pebbles or fallen branches as in some of the other beaches. So, we had a lot of fun walking and playing on the beach. One tip, avoid the food at the hotel, it is very expensive, and honestly not that great, you will be much better off if you eat out, there are a few cafes just outside the hotel, or hire a cab (that is very cheap and goes by the meter) and go to the city center.

8/10 Good

King Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

King Wai

Stayed 1 night in Mar 2024
Response from Villas Operation Manager on Apr 19, 2024
Dear Mr/Ms. King Wai, Thank you for awarding us a perfect 5-star rating!We're overjoyed to hear about your wonderful experience with our Furama Villas. Your satisfaction validates our efforts in providing exceptional service.We're grateful for your support and can't wait to continue serving you with excellence.Best regards,Nguyen Van ThanhVillas Operation Manager

8/10 Good

jinwoo

Traveled with family
Liked: Cleanliness, room comfort
푸라마 강추^^
기대보다 훨씬 멋진 곳으로 전용풀 및 공용풀 그리고 리조트 풀까지 고루 이용할 수 있고 조식부페가 훌륭합니다 특히 김치가 맛있었어요 한가지 단점아닌 단점이라면 한국에 있는거랑 별차이 없을 정도로 한국사람이 많습니다^^
Stayed 2 nights in Jan 2024
Response from Villas Operation Manager on Jan 30, 2024
Dear Mr/Ms Jinwoo, Warmest greetings from Furama Villas Da Nang!Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay in our private pool villa. It's wonderful to hear that you enjoyed the varying pool and the daily buffet breakfast. We are always the destination of choice for Korean tourists, that's why you will see a lot of Koreans here and you will feel at home.Thank you once again for choosing us. We look forward to welcoming you back for another memorable stay!Best regards,Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

JAEDUCK

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from Villas Operation Manager on Jan 24, 2024
Dear Mr/Ms Jaeduck, Thank you for choosing our Furama Villas for your vacation!We're overjoyed to receive your 5-star review! Your satisfaction is our top priority, and we look forward to continuing to meet your expectationsIf you have any further comments or suggestions, please feel free to share. We look forward to hosting you again in the future and wish you many more fantastic travels.Thank you and best regards,Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

jeongho

Traveled with family
Liked: Cleanliness, room comfort
가족여행은 여기서
아주만족했습니다 가족여행에 딱 맞는 멋진숙소 입니다
Stayed 3 nights in Jan 2024
Response from Villas Operation Manager on Jan 24, 2024
Dear Ms/Ms Jeongho, Thank you so much for taking the time to share your thoughts on your recent stay with Furama Villas. We are truly delighted to hear about your positive experience at our hotel.We are thrilled that you found our accommodations comfortable and our service attentive. Our team strives to provide the best possible service, and your appreciation motivates us even more. It's wonderful to know that our efforts have contributed to making your family trip a memorable one.We look forward to welcoming you back on your next visit to Da Nang. Best Regards,Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

SYSTEMS

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Villas Operation Manager on Dec 15, 2023
Dear Mr/Ms Sung Jin Kim,Thank you for choosing our Furama Villas, proud to be recognized as one of the Top 5 reputable hotels in Vietnam, we continuously strive to enhance our service quality, aiming to deliver the highest satisfaction to our customers.I wanted to extend my sincerest gratitude for taking the time to share your feedback with us. Your 5-star review truly means the world to us and serves as a testament to our dedication to providing exceptional service and experiences for our guests.We are committed to continuously improving and ensuring that each visit exceeds your expectations. Your support and feedback are invaluable to us.We eagerly await the opportunity to welcome you back for another remarkable stay. Best regards,Nguyen Van ThanhVillas Operation Manager

6/10 Okay

Jongbok

Traveled with family
Disliked: Cleanliness, room comfort
풀빌라 4베드룸 오션뷰 후기
2박 3일동안 4베드 바다전망 빌라에서 묶었는데 우선 입실 30분만에 리조트에서 제일 비싼빌라가 전기가 나가서 이해가 안됬고 또 시설이 많이 낙후된게 눈에 뛰게 오래된게 보이네요 조식도 부실하고요 그리고 시설을 대체적으로 관리할 필요성이 보이고요 뜨거운 물도 잘안나오고요 그나마 장점은 직원들에 친절함과 그나마 울창한 가든들이네요 2박에 300넘게 준거에 많은 후회가 남는 숙박이였네요
Stayed 2 nights in Sep 2023
Response from Villas Operation Manager on Oct 4, 2023
Dear valued guest,We sincerely appreciate you taking the time to provide feedback on your stay at our Furama Villas. We are pleased to hear that you found our staff friendly and our garden well-maintained. Your kind words about our team are truly appreciated.We deeply regret if your experience did not meet your expectations. We apologize for the inconvenience you encountered during your stay. These are certainly not the standards we strive to uphold, and we will take immediate steps to address these concerns and ensure they do not recur in the future. Once again, we apologize for any inconveniences you experienced during your stay, and we hope to have the opportunity to welcome you back in the future, where we aim to provide you with a much-improved experience.Thank you for choosing our Furama Villas for your stay..Sincerely,Nguyen Van ThanhVillas Operation Manager

10/10 Excellent

Yoshikazu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
緑豊富な、ゆったりした空間で家族が非日常を過ごすのに最適。スタッフの対応、サービスが素晴らしく、ダナンに行くならイチオシ！　次回また、ぜひ泊まりたい！
Stayed 7 nights in Aug 2023
Response from Villas Operation Manager on Aug 21, 2023
Dear valued guest,Thank you for sharing your wonderful experience at Furama Villas with us. We are delighted to hear that you had such a memorable stay and that you would love to return in the future.We are thrilled that you enjoyed your accommodations and that the resort left a lasting impression on you. Our goal is to create unforgettable experiences for all our guests, and your feedback motivates us to continue providing exceptional service and a welcoming atmosphere.Once again, thank you for choosing Furama Villas for your family vacation. We cannot wait to welcome you back for another fantastic stay in the future. If there is anything else we can do to make your next visit even more special, please do not hesitate to let us know.Mr. Nguyen Van ThanhVillas Operation Manager