Exterior

Reviews of Kempinski Hotel Dalian

5 out of 5
Kempinski Hotel Dalian
92 Jiefang Road, Zhongshan District, Dalian, Liaoning

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 238 reviews" "
Rating 8 - Good. 90 out of 238 reviews" "
Rating 6 - Okay. 20 out of 238 reviews" "
Rating 4 - Poor. 4 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Garry

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel has seen better days like most hotels in China
Stayed 2 nights in Dec 2023
Response from Esther on Feb 4, 2024
Dear Guest,Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I have carefully looked into your valued feedback. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. I look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 Excellent

Ying

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Esther on Oct 7, 2023
Dear Guest,Thank you for taking time to share your positive feedback.We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2023
Response from Esther on Sep 22, 2023
Dear Guest,Thank you for taking time to share your positive feedback.We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

zhuo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient place to stay
Very good location for food, shopping, city view, night view and attractions. Swimming pool and SPA inside the building and guest are warm welcomed here.
Stayed 1 night in Jun 2023
Response from Esther on Jun 25, 2023
Dear Guest,Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Jinquan

Stayed 3 nights in May 2023
Response from Esther on Jun 13, 2023
尊敬的客人,非常感谢您选择大连凯宾斯基饭店并留下珍贵的点评。很高兴能得到您如此积极的评价,您的鼓励与认可将激励酒店全体员工致力于更好的服务。酒店位于大连市中心,距离大连火车站,轻轨站,地铁都可以步行到达,是旅游度假和商务出行的首选。欢迎您继续关注大连凯宾斯基饭店,期待再次为您带来欧式奢华体验。

10/10 Excellent

Jiaonan Shi

Stayed 1 night in Feb 2022

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the classic hotels of Dalian
I have lived in Dalian for 14 years and the Kempinski was one of the few four star hotels in the area. I have eaten there many times at the Pauliner restaurant, which is fabulous for its German food and beer but this was the first time to stay. We actually booked just one night and then extended the booking by one more night. COVID precautions were in full view from entering the hotel to seeing the disinfectant team going to our room as we were leaving the floor to check out. Service and location are the greatest assets of the Kempinski. Room amenities were the best I have seen in China. It had all the normal stuff but also a luffa pad, a nail brush and mouthwash. The Kempinski's condition is a bit worn now, compared to the new five-star hotels in the city. I enjoyed the swimming pool and gym (new equipment there) but on our last morning, the swimming pool was closed for a problem of some sort. The men's locker room was splendid with sauna, a cold tub, a hot tub, and a really hot tub. It was very clean (some Chinese locker rooms can be pretty shabby) and spacious. However, my wife told me that the women's locker room didn't have the hot tubs and perhaps wasn't as nice as the men's. Its location is right next to the fabulous Labor Park where there are all kinds of activities. So, I plan to go back for another mini-break as we confine our travel. There are more restaurants and bars to explore in this wonderful classic.
Stayed 1 night in Mar 2021
Response from Esther on Mar 15, 2021
Dear Guest, Thank you for taking time to share your positive feedback. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

4/10 Poor

Peter

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Nice rooms but very dirty.
Hotelrooms were really horrible dirty. Internet wasn't working. Changed the room but didn't extend my stay in this hotel.
Stayed 1 night in Nov 2020
Response from Esther Hu on Nov 5, 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. Rest assures that your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. we look forward to welcoming you back to the hotel in the near future.

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2020
Response from Esther Hu on May 6, 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the respective departments. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. I look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, helpful staff, would gladly stay here again
Stayed 3 nights in Jan 2020
Response from Esther on Feb 10, 2020
Dear Guest, Thank you for taking time to share your positive feedback We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

4/10 Poor

John, Salt Lake City Utah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel Berlin restaurant served the same breakfast buffet everyday
Stayed 17 nights in Jan 2020
Response from Esther Hu on Feb 10, 2020
Dear Guest, Thank you very much for your valuable feedback. We are sorry for the inconvenience caused to you and we do apologize for your unhappy experience during your stay. Rest assures that your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Esther on Dec 30, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
good location and good breakfast early breakfast time for traveller
Stayed 7 nights in Nov 2019
Response from esther on Nov 26, 2019
Dear Guest, Thank you for choosing Kempinski Hotel Dalian during your trip. We were very happy to read your positive review, and glad that you really enjoyed the hotel facilities and services. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback and looking forward to see you again. Best regards, Reto Borer General Manager

10/10 Excellent

Jeffry

Stayed 1 night in Nov 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business trip
Perfect hotel for business trip
Stayed 3 nights in Oct 2019
Response from Esther Hu on Oct 11, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location, Indian restaurants, staff, room size
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Somewhat dated, not the most enthusiastic staff, relatively few amenities (e.g. food outlets and choices)
Stayed 1 night in Aug 2019
Response from Esther Hu on Sep 8, 2019
Dear Guest, Thank you for choosing Kempinski Hotel Dalian during your trip. Your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Esther on Jul 23, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

LEE, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent service from the staff, good location. The only setback is that taxi cannot alight passenger at the hotel main enterance.
Stayed 1 night in Jul 2019
Response from Esther Hu on Jul 18, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Esther Hu on Jul 4, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveler

Stayed 12 nights in Jun 2019
Response from Esther Hu on Jun 18, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Esther Hu on Jun 11, 2019
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your feedback. And I look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveler

Stayed 5 nights in Apr 2019
Response from Esther on Apr 23, 2019
Dear Guest, Thank you for choosing Kempinski Hotel Dalian. We were very glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback and looking forward to see you again.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently Satisfied
We stay at the Kempinski often and is always great!
Stayed 1 night in Mar 2019
Response from Esther Hu on Mar 21, 2019
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and glad that we could contribute to making your trip to Dalian a great experience. Delighting guests with outstanding and unique services and products are hotel mission, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very inviting and a great location.
We will continue to stay at the Kempinski. It is in a great location. The staff is great and they speak English. The only problem we had was the room we were put in (in the older tower of the hotel) had the heat on with no way to cool it down (they shut off the AC function in the rooms during the winter and you can’t stop he heat). Our room went from 25 degrees C to 29 degrees C within an hour. We called the front desk about it, they said that is not good and immediately sent someone to our room with keys to a new room (in the new tower) where we could open a window to help control the heat. The older room was much bigger, but the newer room was so much more comfortable. The breakfast was very good with a variety of western and eastern options. Every employee we passed went out of their way to say hello every time they saw us. It was very friendly and inviting. The Kempinski has become our favorite place to stay is Dalian for a little getaway.
Stayed 2 nights in Jan 2019
Response from Esther Hu on Jan 11, 2019
Dear Guest, Thank you for taking time to share your positive feedback. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Esther Hu on Dec 10, 2018
Dear xxx, Thank you for choosing Kempinski Hotel Dalian. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback and looking forward to see you again.

10/10 Excellent

Rick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spread of breakfast buffet. Good location, right smack in the city. Walking distance to nearest shopping mall.
Stayed 1 night in Nov 2018
Response from Esther Hu on Nov 21, 2018
Dear Guest, Thank you for posting your comment We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

6/10 Okay

Andre

Liked: Staff & service, property conditions & facilities
November hotel stay
Stayed in junior suite at the beginning of November. Suite is quite good room size but air conditioner seems to be preset at +26 (outside not cold at this time of the year in Dalian) and no way to low room temperature but open small window. With two small kids it’s not a good idea :( Location is good and we always stay at this hotel. Parking is limited outside and practically no space in underground parking. Hotel staff is friendly and speak English. Lobby decorations are very good for family pictures.
Stayed 1 night in Nov 2018
Response from Esther Hu on Nov 19, 2018
Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. Your feedback is being shared with the respective departments for discussion and training purpose. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

Ernesto&Martha, Katy, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to malls and restaurants.very good service and excellent food.
Stayed 6 nights in Nov 2018
Response from Esther Hu on Nov 14, 2018
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and glad that we could contribute to making your trip to Dalian a great experience. Delighting guests with outstanding and unique services and products are hotel mission, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

Annie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel is conveniently located. Walking to a nearby Metro takes about 10 minutes. Nearby there is a sea food street, big shopping mall and railway station. Breakfast is great and of varieties.
Stayed 7 nights in Jul 2018
Response from Esther Hu on Jul 17, 2018
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Dalian
Too bad I was only there one night. Great hotel with a warm welcome and plenty to do. Would definitely stay there again when in Dalian
Stayed 1 night in Jun 2018
Response from Esther Hu on Jun 13, 2018
Dear Guest, Thank you for taking time to share your positive feedback We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
furnitures are not that high end for a 5-Star hotel but over all its a nice place to stay
Response from Yogi on May 3, 2018
Dear Guest, Thank you for posting your comment on Hotels.com. I will transfer your feedback to relative department and I look forward to welcoming you back to the hotel in the near future.

8/10 Good

Ernesto & Marth, Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel
Clean and comfortable hotel, very close to shopping centers and tourists attraction.
Stayed 5 nights in Mar 2018
Response from Yogi on Mar 26, 2018
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
High temp in room
The room was uncomfortably hot which made it difficult to have a good sleep. When asked for help we were told there was nothing that could be done about it.
Stayed 1 night in Feb 2018
Response from Yogi on Feb 11, 2018
Dear Guest, Thank you very much for your valuable feedback on Hotels.com. We are sorry for the inconvenience caused to you and we do apologize for your unhappy experience during your stay. Rest assure that your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Jono, Dalian, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed in the executive suite. Very nice room, small issues with the heat but the room itself was beautiful, the staff friendly and helpful and the lounge was excellent!
Stayed 1 night in Dec 2017
Response from Yogi on Dec 11, 2017
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. And I look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Yogi on Nov 29, 2017
尊敬的客人,感谢您下榻大连凯宾斯基饭店。衷心的祝您一切顺利,期待着您再次光临本酒店!

10/10 Excellent

Keiko, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a great location
It was my second stay there and was as satisfying as the last time. The hotel is close to the city centre, where you can find varieties of restaurants or shopping places near by. All the facilities in the hotel are nice and clean.
Stayed 2 nights in Nov 2017
Response from Yogi on Nov 16, 2017
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose.

6/10 Okay

lei

Liked: Cleanliness, staff & service, room comfort
This is not the Kempinski I liked
The hotel is old. Key is the management is bad. Staff in restaurant play phone, bellboy not willing to open you door even you taxi the cab besides him. Chinese restaurants dish is not clean enough. One good thing. The swimming pool is very good. This is not the Kempinski I liked
Stayed 3 nights in Nov 2017
Response from Yogi on Nov 16, 2017
Dear Guest, Thank you very much for your valuable feedback on Expedia. We are sorry for the inconvenience caused to you and we do apologize for your unhappy experience during your stay. Rest assure that your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean and good service
Good location, clean and good service
Stayed 3 nights in Sep 2017
Response from Yogi on Oct 23, 2017
Dear Guest, Thank you for taking time to share your positive feedback on Expedia. We were very happy to know that you were enjoyed the convenient downtown location of Kempinski Hotel Dalian.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Had a fabulous staycation ar Kenpinski with my husband! We enjoyed our view of the amus ment park as well as the spa
Stayed 1 night in Sep 2017
Response from Yogi on Oct 23, 2017
Dear Guest, Thank you for taking time to share your positive feedback on Expedia. We were very happy to know that you had a pleasant stay with us. Autumn is the most comfortable season of Dalian with clear blue sky and mild temperature, the Labor park which opposite hotel also a good place for jogging and picnic with families during the visit to Dalian. Hotel concierge has limousine service with different type of vehicle for your choices.

10/10 Excellent

charlie , san francisco, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at city center
Very close to city cente. Can go to various food, events easily. Likely new condition entire hotel. This is my second stay as good as first one
Stayed 3 nights in Sep 2017
Response from yogi on Sep 18, 2017
Dear Guest, Thank you for taking time to share your positive feedback on Expedia. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit to Dalian
The Kempinski hotel is located just 2 short blocks from Victory Plaza underground shopping centre. Enough shops, eateries & a bowling alley to lose yourself for a day. The Paulaner brewery under the hotel is another plus. In addition to its own draft beer it also has a great restaurant. The rooms are spacious and well equipped. Check in/out was smooth with friendly staff. The main hotel has its own restaurants with a huge variety of food on offer and a ground floor lounge area for coffee and snacks all day. An excellent place to stay in Dalian CBD.
Stayed 2 nights in Aug 2017
Response from Yogi on Sep 7, 2017
Dear Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Also we were happy to know that you liked our freshly brewed German beer in Paulaner Bräuhaus. Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future. Your sincerely, Kempinski Hotel Dalian

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities, room comfort
Park Kimpinski
Very good location close to local mall with Starbucks and other well known fast food chains. From barber shop (a little tricky entrance from the side of the building, opposite and across the street, room 903, but very good cut) to local restaurants and big park. Hotel is very well situated. Bell boys and hostesses trying the best).
Stayed 2 nights in Aug 2017
Response from Yogi on Sep 7, 2017
Dear Guest, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. Autumn is the most comfortable season of Dalian with clear blue sky and mild temperature, the Labor park which opposite hotel also a good place for jogging and picnic with families during the visit to Dalian. Hotel concierge has limousine service with different type of vehicle for your choices. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future. Your sincerely, Kempinski Hotel Dalian

6/10 Okay

Hansel

Disliked: Property conditions & facilities
Good location
The hotel is pretty old but you get a big room and the location is good
Stayed 3 nights in Jul 2017
Response from Yogi on Jul 31, 2017
Dear Guest, Thank you for taking time to share your feedback on Hotel.com. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

10/10 Excellent

Sami, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay in Dalian
Stayed for a second time at this hotel and was not dissapointed. The first time we stayed we chose a premium room and this time around we opted for a city suite. The room was large with great amenities. The staff were friendly and all spoke great English. Nothing more we could have wanted.
Stayed 1 night in Jun 2017
Response from Yogi on Jul 7, 2017
Dear Guest, Thank you for posting your comment on Expedia. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose.

10/10 Excellent

Ron, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Value
Stayed at the Kempinski in Dalian many times. Had rooms booked. They upgraded the rooms. Breakfast excellent and location great for downtown Dalian.
Response from Yogi on Mar 24, 2017
Dear Guest, Thank you for taking time to share your positive feedback on Expedia. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review.Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future. Your sincerely, Kempinski Hotel Dalian

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MRP, bs as, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
I stayed for business. The location is excellent and also the restaurants inside the hotel. Very good services.

10/10 Excellent

Dar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steve, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great German Beer Hall
Definitely a great pick for Dalian. Food, service, comfort--can't ask for more. And the surprise is a full fledgded German Restaurant--with all the favorites on tap and genuine German food. Also two steps away from the park and the most amazing seafood restaurant