Ratings based on 3,097 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was grand, but a bit tired...

Posted Jul 28, 2015
Was nice but the rooms were a bit tired and the bathroom was not what I expected from a grand hotel...
5 out of 5
Recommended
for Couples
by A verified traveler from Peoria, IL

Elegant old hotel with character

Posted Jul 21, 2015
Pros: The staff was extremely nice and professional.
Cons: We were there when they were making improvements to the outside front. Even with the scaffolding, you could see that it was an elegant old building.
Location: We enjoyed the Iron Cactus for drinks and brunch the next morning, Dakota's for dinner (awesome!) and the 6th Floor Museum/Kennedy sites.
The Adolphus is a beautiful old hotel in Downtown Dallas. It reminds me of the Peabody in Memphis. Our room was spacious and lovely!
2 out of 5
by A verified traveler

Posted Jul 17, 2015
The Adolphus reminds me of the Waldorf. Elegant in its day but it's day is long since passed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Gorgeous and elegant old hotel.

Posted Jul 13, 2015
Beautiful old hotel with elegance that harkens back to an earlier time in America. The valets and staff were great, but keep many singles on hand for tipping. They are currently renovating, so minor things such as outdated tub/toilets and a little wear on furniture was evident. But probably the most comfortable bed I've ever slept on. The food at the two hotel casual eateries (The Rodeo and The Bistro) was amazing as was all the food we experienced in Dallas. (Lockhardt's for BBQ a must). Dealey Plaza Museum was amazing. Neighborhoods are a little sketchy in the evenings, but many local walking distance restaurants in the area. Parking a bit expensive. Dallas, in general, was strange. Not many people around and down right empty by 7-8pm which was very weird. But the Arts District had more life, great shopping, great food. The Arts District in Grapevine, TX even better. We renamed Fort Worth, Fort Worthless. Not even a tumbleweed and barely a soul seen when we went there at 7:30. Overall, great visit.
2 out of 5
by A verified traveler from Sherman

Overpriced hotel

Posted Jul 12, 2015
It is a huge hotel, and it only had 1 elevator that work which was the size of a closet, so only 3 people at a time could fit. I asked where the stairs were after a 20 min wait, they said the stairs were for emergency purposes only. The pillows were extremely flat. Thankfully I brought my own body soap because they give you a shower cap, makeup remover cloth and some little bottle of body oil
5 out of 5
Recommended
for Everyone
by A verified traveler

A Wee Gem

Posted Jun 29, 2015
Pros: Friendly staff, great facilities (only thing missing was a pool) and most importantly, an extremely comfortable bed & pillows
Cons: A pool but this is unrealistic given the age of the hotel
Location: Downtown but there wasn't too much nearby in terms of shopping malls. A number of eateries and also walking distance to the JFK memorial
Great historic hotel in downtown Dallas. Friendly staff, great facilities (only thing missing was a pool) and most importantly, an extremely comfortable bed & pillows
4 out of 5
Recommended
for Couples
by A verified traveler from California

A Great Classic Hotel in the Process of a Make Ove

Posted Jun 25, 2015
Pros: The beautiful public areas
Cons: Move staff from being simple cordial and response to questions to being helpful, anticipatory, and proactive. How can they make every experience wow
Location: Downtown Dallas is not particularly a tourist destination. Not much down there for a tourist.
Beautiful stunning public areas from 60 or 70 years ago Great use of dark woods and crystal fixtures. The bar area reminds me of the Oak Room that once existed at the New York Fairmont Hotel. The public areas are that nice. I had a great room, a junior suite. I have been told that some of the rooms are less nice, however the entire hotel is in the process of a major renovation from top to bottom. I ordered room service once and it was disappointing. A cobb salad that did not taste like a cobb salad. The bacon was burnt or something that I could not put my finger on. Staff were cordial though they could be more attentive. While the hotel is being renovated they may also want to work with the staff to create an environment of 'Ladies and gentlemen serving ladies and gentlemen'. The concierge was a positive stand out and a middle age woman who was walking around the public areas asking if she could help with anything. If the goal is to create a 4 or 5 star hotel more attention needs to be paid to room details and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo

Amazing customer service in a luxury hotel

Posted Jun 21, 2015
Pros: Old charm and ornateness.
Location: Very close to the Dallas Music Hall at Fair Park
The staff was very attentive and friendly. The rooms were spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

MUST STAY AGAIN!!

Posted Jun 20, 2015
Pros: Everything was perfect
Cons: nothing
Location: There were so many places to go and things to do just within a few blocks of the hotel. I wish we could have stayed longer than a week.
The staff was amazing. The room was beautiful. The food in the French Room was unbelievable! I am so happy we were able to stay at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
The hotel is under renovation but still open to business hotel staff friendly and helpful when you ask Questions overall our stay was nice it would have been nice if they offered free parking than vale