Ratings based on 736 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Pleasant in Convenient Location!

Posted Oct 1, 2014
Pros: Staff, Location, Price
Cons: There were carpet tears in the room and dirt in corners of room.
Location: There is not much to do nearby, but it is definitely close to Downtown (about 10 minutes max) where there are many things to do.
I really enjoyed this location and how close in proximity to the interstate and downtown area. I highly recommend it! The staff is amazing, even the maintenance director who took over bar duties the night of my arrival!
5 out of 5
Recommended
for Everyone
by A verified traveler from killeen, tx

Nice hotel

Posted Sep 22, 2014
The hotel staff were very friendly, the hotel and my room was clean. I thouraghly enjoyed my stay at this hotel. Nice and close to the airport!
5 out of 5
Recommended
for Everyone
by A verified traveler

quick weekend trip

Posted Sep 15, 2014
Pros: the cleanliness and modern decor
Cons: the pool was supposed to be heated but it was not
Location: the lcoation in Las Colinas was perfect and east to get to everything, cornor bakery and chipotle are in the same lot.
always a pleasure to stay at the Aloft hotels, I have stayed at many different locations and have never had a bad experience., I really enjoy the modern look and feel of the hotel.
4 out of 5
Recommended
for Business Travelers
by Bryan from Myrtle Beach

Good Stay

Posted Jul 30, 2014 on Hotels.com
Good room. Very clean. Good internet performance. Water pressure was good as was the water temperature. Staff was responsive. This hotel needs a way to facilitate transportation to the airport - like an airport shuttle. Also, the courtesy van needs to run on weekends. A free continental breakfast would be nice. Overall decent stay for the price. Cheaper than other options in the area.
2 out of 5
by A verified traveler from Dallas

Rude

Posted Jul 28, 2014
Hotel person at desk was rude over the phone and in person (upon leaving Sunday the desk person was actually polite but that was the only pleasant person). Were immediately informed over phone and at the desk when we arrived that we shouldn't have booked through Expedia and would not be given the double queen room we requested. The elevator had no air and the friend I was staying with was stuck in one of them for an hour Sunday morning before someone finally managed to get it running again.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 23, 2014 on Hotels.com
I love the hotel and makes believe I'll be back again.
1 out of 5
Recommended
for Families
by Amanda from Texas

Don't waste your money

Posted Jul 22, 2014 on Hotels.com
I have stayed here several times in the past, but apparently the hotel has went drastically downhill since my last stay. Room was extremely dirty upon check in. Shower was unclean, brown stains on carpet, spiderwebs, trash on floor, mold on the carpet. When we would shower, water from the shower would leak through the wall wetting the carpet beside the bed. We left early in the morning and requested that our room be cleaned. When we got back to the room later in the evening we discovered the room was not cleaned. Went to the pool and requested towels to swim, we were told there were no clean towels. Went back to our room to shower, again told by front desk there were no clean towels. Contacted management about all our issues and was basically told "oh well." Don't waste your money staying here, you will regret it.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jul 22, 2014 on Hotels.com
The location was very convenient and easy to get around. We had a problem with cleaning in the first room they put us in. They moved us to another room but it was still thoroughly cleaned. We moved again and it was better. So the first room kind of set the tone for the rest of our stay there other than that it was an okay hotel. The bed was ok and the bathroom was nice just small.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
It was short but the staff were amazing and the room was clean and very cool.
5 out of 5
Recommended
for Business Travelers
by Earl from New Orleans

Great!

Posted Jul 12, 2014 on Hotels.com
This was a nice little hotel. It's unique design and social atmosphere is what made it great!