Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

quick weekend trip

Posted Sep 15, 2014
Pros: the cleanliness and modern decor
Cons: the pool was supposed to be heated but it was not
Location: the lcoation in Las Colinas was perfect and east to get to everything, cornor bakery and chipotle are in the same lot.
always a pleasure to stay at the Aloft hotels, I have stayed at many different locations and have never had a bad experience., I really enjoy the modern look and feel of the hotel.
2 out of 5
by A verified traveler from Dallas

Rude

Posted Jul 28, 2014
Hotel person at desk was rude over the phone and in person (upon leaving Sunday the desk person was actually polite but that was the only pleasant person). Were immediately informed over phone and at the desk when we arrived that we shouldn't have booked through Expedia and would not be given the double queen room we requested. The elevator had no air and the friend I was staying with was stuck in one of them for an hour Sunday morning before someone finally managed to get it running again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
It was short but the staff were amazing and the room was clean and very cool.
2 out of 5
by A verified traveler from irving

Not comfortable

Posted Jun 23, 2014
Pros: not much.
Uncomfortable pillows in our estimation. A/C either too cold (no extra blankets) or too warm. Constantly adjusting. Electricity was off when first checking in and couldn't get key card until much later. No ice on floors. Had to go to front desk for ice, then had to purchase a bag.
5 out of 5
Recommended
by A verified traveler

Wonderful

Posted Jun 10, 2014 on Hotels.com
We loved it, great service and staff.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 9, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2014 on Hotels.com
5 out of 5
Recommended
by Mike from Round Rock

Dallas trip

Posted Jun 4, 2014 on Hotels.com
Great hotel
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2014 on Hotels.com