Ratings based on 1,987 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Would definitely stay again

Posted May 27, 2015
Pros: Breakfast had a large selection and satisfied us for a week. Fitness facility and business center was very much appreciated. Maid excellent.
Cons: The air conditioner had flaws but was bearable. Thermostat needs to be checked.
Location: Location was perfect as we needed to get to medical facilities. Also CVS across the street and variety of places to eat.
Got a great rate through expedia which included all the amenities I need when I travel. The employees were courteous and helpful. The medical facilities were within the 15-30 minute range. Lots of places to eat and shop. If I ever had to return to dallas I would stay at this hotel and hope to see the hard working maid we had for the week.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
i recommend this hotel nice place, and clean room parking good
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted May 25, 2015
Stayed here on business. Had a pleasant stay and would recommend this hotel to others. Very nice looking hotel on the inside, and very comfortable beds!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wichita Falls, TX

Close enough to everything

Posted May 2, 2015
Pros: very clean, food was great, excellent presentation
Cons: Room was A little bit small
Location: All the food places, clubs, and anything else to do was all within a 10-15min drive.
Nice hotel, very clean, food was great, excellent presentation, and loved my room! A little bit small, but no problem.
3 out of 5
by A verified traveler

Could have been better.

Posted Apr 25, 2015
Air conditioner never turned off, second set of blinds for the windows were not designed to close which means that a bunch of light came right through and kept me up all night. The breakfast I would describe as above average but the room was small and was overall uncomfortable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom East Texas

Nice hotel close to 653 and 75

Posted Apr 24, 2015
Pros: I liked that it was all in shades of purple and grey.
easy to find, that's saying a lot in Dallas, LOL and good set up. we stayed on first floor, so nice not to have to elevator up and down. I loved our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Convenient

Posted Apr 21, 2015
Pros: Good breakfast, conveniently located, clean. Staff was friendly.
Cons: Room was a little tight and could have been designed better to be more space efficient for the small square footage, but it was adequate.
Came in for a family funeral at the last minute and this hotel was what we needed for the few days. It was conveniently located, clean and has a friendly staff.
3 out of 5
by A verified travelerfrom East Texas

Got a deal.

Posted Apr 18, 2015
Wifi did not work. Elevators were very small. Rooms were very small. Aimost no counter in bathroom. We had bad location next to elevator so not sure if all rooms were loud. Curtains did not close all the way so sun was very bright in the morning. Just too many negatives to recommend.
3 out of 5
by A verified travelerfrom Hope, Ar

Nice hotel it's just not fit for kids

Posted Apr 9, 2015
The hotel is nice, it's more of a business hotel.Myself, My kids & husband stayed here & the rooms are very small. If it's a family trip I recommend another location .
5 out of 5
Recommended
for Everyone
by A verified traveler

My stay in heaven

Posted Mar 31, 2015
Pros: The new renovations esp in my room.
Cons: The shuttle service where it could travel to.
Location: The location was great but I attended a conference within about 5 mins away and the shuttle service was not provided within the 5 min away range.
My stay in the Best Western Plus was fabulous, the breakfast was always hot and available. The room was cleaned daily and the new renovations made the place a diamond with pure shine. I really really really enjoyed my stay!